Welp, bulk bakery items made the list of things I can't buy at Price Chopper without a headache (The others include alcohol, but the re-opening of West Side Beer Depot solved that problem, and vegetables). ¯\_(ツ)_/¯
Yesterday I learned that the code provided to customers for bagels is wrong even though it brings up the item "bagles" and prints it on the receipt. But not until I had a self-checkout staffer come from behind out of the blue to insert herself into my personal space - not to mention my life - without an "excuse me" to start typing in a different code (and how she knew what I was ringing up with my back turned at a self-checkout station not next to her will forever baffle me), not give me an explanation as to why the code she had tried to put on my tab was the right code or why "bagels" was printed on my receipt with the code I'd used, and tell her to get me a manager.
Not since Farrah Fawcett's "Burning Bed" or J-Lo's "Enough" have I witnessed the rhetoric of persuasion and argument that, at minimum, borders on the abusive. It was me interrupting the manager, not him interrupting me. It was me not listening to him, not him ignoring not just me, but reality itself. Through nothing more than my decision to not back down, not feel fear (like you would in a face-to-face with a growling dog), or not acquiesce to the exasperating verbal dodges from this manager, did he choose to shift gears and look at what he needed for him to accept that customers aren't being given the information they need to ring up their items independently.
But before all the convolution and ridiculous quips of his that he expected me to swallow, it was me and my f-bombs that were the problem. Seriously, the incredulity on this guy's face was as if I was nothing more than a profane ingrate who refused to understand all the savings I had been missing out on by - for some reason - using the wrong code for bagels since the code I'd been using taxes bagels.
Now, with the space-invading, back-talking staffer - who couldn't, despite two opportunities, explain why I was using the wrong code - having abandoned the self-checkout computer she'd been in charge of, a neighboring customer needed help, and the manager I was speaking to was the closest to her, so we disengaged. I left realizing that I was possibly walking out of something akin to Orwell's Oceania.
I got more than one apology from this manager, but come on. All I have to say is give thanks for Amazon Prime! They've been my saving grace since moving here. #SorryNotSorry read more