They have been cleaning my office for the last 2 years. Providing sweeping/vacuuming/dusting twice…read morea week, a carpet shampooing 3 times a year, and stripping and waxing the tile areas 2 times a year. They have always been thorough, as well as affordable. They're always polite, and willing to fulfill any special requests we have for them. Always pleasant coming in to a clean office after they clean.

My husband is in the military and currently deployed overseas and needed help moving things and…read morecleaning out old stuff before his return to surprise him with a nice clean house. During my recent experience with this company, this was my results. They did not listen to me when I attempted to tell them they were ruining a piece of furniture by carrying it by the fabric only. They did not wrap my furniture to be moved until I insisted they do so and even then only after they had pushed and shoved it unprotected through a door jam without even trying to remove the door. They were to move a piece of furniture from 2nd story to the 1st story, and the piece of furniture got stuck in the stairwell because they did not have the equipment/supplies to prep the piece and still continued to try to jam the piece of furniture down the stairs (unsuccessfully at that - and had to put it back to the room it was in), damaging not only my furniture but the walls along the way, I guess they should have measured first. Oh wait, you have to be a professional to think of that......I have yet to hear from them concerning reimbursement for the damages. This company insisted they had the proper equipment even after seeing the job intended to provide my estimate, however clearly did not feel it necessary to provide them. I had hired them to clean out/remove unwanted items from a storage area also, but after the first half hour of them botching things, I felt this company was completely inept at handling even this small task. I had to ask to leave, before anything else could be damaged. I am SO disappointed that my surprise for my husband was unable to happen due to me believing this company could do what they were hired to do - as there was not enough time before my husbands' return to go through the process of hiring another company.

My experience with the crew that Janet Yuckel's sent from Done Right Cleaning was wonderful. Janet…read morewent out of her way to fit me in when the other service I had scheduled bailed on me only three days before an Open House to sell my home. Her crew of four women was punctual and friendly. They worked together with efficiency and coordination that let them do more in two hours than I would have thought possible. They cleaned about 800 square feet of fairly dirty hardwoods in that time, and I am amazed by the results. I was also pleased with the very reasonable charge for this service! If I ever need cleaning, or any of the other services offered by Done Right Cleaning, I'll definitely call Janet again.

If I could give negative stars I would! I would not recommend this company to anyone! We were…read moretrying to get my fathers house emptied and cleaned after he passed to rent out. This company was connected and they seemed like exactly what we needed. they told me on the phone they do deep cleaning of homes after a death that are being placed on the market. It was discussed they would arrive on July 27. It was agreed that they would clean the house, top to bottom including the basement. The women on the phone told me this would be no problem at all, either a team of 2-3 would come and do the job until it was finished. I wasn't 100% sure we'd have the house emptied by then but the women on the phone stated she'd call on the Monday before to confirm and we could reschedule at that time if we weren't ready. This was the agreed upon date at the tenet needed to move in august 1. The Monday before the scheduled date came and went with no call. I called them a couple days later and the women on the phone stated we were still on schedule for August 27. I was very confused but said ok. Luckily the tenets moving in didn't need to move in for another month (by chance!) I again never received a confirmation call. 2 days before the appointment I realized the apppointment would fall on a Sunday and I figured the company would not be coming to clean on a Sunday. I called the owner multiple times to find out if they would actually be coming and if someone needed to be at the home to let them in. When she finally got back to me, she said I was correct, they won't be cleaning on a Sunday. I told her when I called to confirm last month, she told me, no you told us the house wouldn't be cleaned out and we were waiting to hear from you. I advised her this was not the conversation that took place. She assured me. I spoke with her daughter and she was sitting right next to her. I was wrong and they were never scheduled, which is the complete opposite of what was discussed at both calls. The owner finally said she'd get a team together to come out to clean as we needed the house cleaned before the tenets moved in. I gave her my sisters number as she would be the one to let the cleaners into the house. When the owner called my sister, she again, blamed me for them not being scheduled appropriately and stating i was going to tell them when the house would be cleaned. My sister, as well as myself, did not appreciate the owner of a company blaming the customer for their mistake. The team did finally arrive, 20 minutes late. My sister was in the home the entire time. The team asked my sister how long they should be there, she laughed thinking they were kidding as they needed to clean the entire home. The team of 3 (one person being trained) stayed for 3 hours. They didn't clean the living room, the basement or the entire upstairs with the exception of the bathroom. The owner called my sister WHILE the time was there to collect payment. How can you collect payment when the job hasn't been finished and it is time based?! After the team left, the charge was looked out again and we were overcharged by about $300. The excess charge was cancelled from the credit card company as we were charged for services not rendered. When I went to the home, after the tenets moved in, I realized the house was filthy! It didn't look like a cleaning team was there at all. The owner then called my sister, while she was at work, to express that the the payment was cancelled. When my sister couldn't speak with her, the owner called me leaving me a message stating she was going to take us to court for non-payment. When we called her back, she was extremely defensive, screaming at us on the phone and telling us we were wrong. We calmly explained we were severely overcharged. The owner continued to yell and swear at us on the phone. When we advised her to calm down and discuss the situation as an adult, she continued to swear at us and hung up. We tried to call her back with no response. What type of company is this lady running? You blame the customer for your mistakes, you don't render the services agreed upon and then contact the customer claiming you are going to sue them?! This lady never gave us a change to explain our side. She never offered to remedy the issues!

I never thought I would write this. We have used Quality Carpets for years! When their son Kevin…read morewas performing the work or overseeing the work it was awesome. Now, wow, run! Poor job, big hurry to be done contributing to the poor job. Stain they worked on was worse when it dried than when they arrived. My wife had to chase after them, in such a hurry left equipment and their cell phone! Seriously, proof of a big hurry.

I loved this company! My usual carpet cleaner had a machine breakdown and had to cancel. I called…read morethese folks at 4:30 in the afternoon to see if they could fill in for my normal guy. They came the next morning! They were friendly, kind, professional and did a fantastic job! My carpets look new and beautiful! Thank you!!

I called this company to offer them business, but before I could even say anything, the person on…read morethe phone began saying extremely unprofessional things. He told me he hoped my children choked and that I went broke, apparently assuming I was someone else based on my phone number. Completely unacceptable behavior. I do NOT recommend this company.

I was given an estimate (in person) on Wednesday and on Thursday, my garage and spare room were…read morecompletely free of junk! I couldn't have been more pleased with the timeliness and efficiency of the job done by the 4 young men who came to my house. The crew may be young (I'm 68!), but they are totally professional, hard working, and personable. I recommend 4 Aces Hauling and Removal without reservation. Thanks very much!

I am so happy to have All Star fix the problem my previous contractor created. Dave and Mark came…read moreat my preferred time every day and did above and beyond everything I hoped for. I couldn't ask for a nicer group to work with. And very reasonable price.

All Star provided a very reasonable estimate, and upon initiating an online signature to proceed…read morewith the work, scheduled the work to be performed within a week. The crew showed at the designated date and time and very quickly went to work. Employees were knowledgeable and efficient. They purposely did a walk around with me to ensure the work to be performed was what I wanted. The colors matched exactly as I requested, and the work was completed within the afternoon. The gutters look great and I am very pleased with the work. I highly recommend All Star as a contractor of choice.

Complete clownshow. "Owner" scheduled an appointment, never shows, yet blamed it on his…read more"secretary" that he didn't show up rather than take ownership that he messed up and said he was all set and HUNG UP ON ME... LOL. Is this who you really want? AVOID AT ALL COST!!!!!

Great work transforming an unfinished basement into beautiful living space. Josh is very attentive…read moreto details and worked hard to make sure everything was done to his standard, as well as mine. He was able to easily adjust my design to make the best use of the space. Reasonably priced and worked within budget. Did not feel like I was being ripped off or taken advantage of as I did with other local companies that quoted rates $30,000-$50,000 more for the same design. Would definitely recommend them and will hire them again for any future home renovation work that needs to be done.

'Very impressed. Quick, professional & courteous. Did the…read morejob much better than I expected. I will gladly call them again.

Highly Recommend. Excellent, prompt service. They helped me out of a bind getting a new mattress…read moreup my stairs and removing our old mattress.

Update: Brian says there was no intended "bait/switch", just a misstatement of the cost by the tech…read moreand offered an apology for the misunderstanding. He offered a discount and also waved the 3.5% surcharge for paying by credit card. Case closed.

I had an air conditioner installed by two super guys from Spencer's. The service was excellent and…read morethe employees were fabulous!! They were very polite and work very fast. My unit looks ands feels Amazing. I can't say enough about the kindness I felt from the employees. If your looking for heating and air you definitely should try them.