They do not answer any questions you may ask in their ' portal' messaging system. Left several…read moremessages over several weeks, no response, cancelled appointment, simple made with another doctor. What are they thinking? I guess they have all the patients they can handle

I have been a patient of Dr. Neofitos Stefanides for a few years now. Excellent care. Had 2 knee…read moresurgeries and gel shots. I am very pleased with the services I received and the care. His office team is Excellent also. Everyone is very caring and helpful. They go above and beyond. I reate them a 10 plus.

Dr. Derasari is an amazing doctor and surgeon. He did my aunt's left knee replacement and she…read morecouldn't be more pleased with the results. The entire process including pre-op, OT, PT, surgery, hospital stay, and post-op was very informative and handled in a very professional manner. She was in so much pain for such a long time and is so grateful for him. Many thanks to Dr. Derasari for making a knee replacement a surprisingly pleasant experience. I highly recommend him.

Very nice and immaculate office! This office is very pleasing in appearance. This is my first time…read moreseeing Dr. Tripathi who is an orthopedic surgery specialist. Dr. Tripathi was nice and took his time to understand me and my situation. Staff is welcoming and nice especially Jonathan. There are no long wait times to seeing the doctor. My visit to University Orthopedics of New York was great.

As for De. Touliopolis, personally he is a good surgeon but it is hard to get an appointment to see…read morehim. When you have a problem, the answer is usually go to the hospital. His staff has improved from years ago. Yesterday I received a conformation that I was to receive a tele-exam at 1 p.m. today. I questioned this but I was assured that it was a tele-exam. By 2 p.m. today I called only to be told that I was expected in the office. This is not the first time this has happened. Different times of the year appointments are constantly being postponed for one reason or another.

I'm a healthcare provider who has been seen as a patient at this facility. They provide…read morecompassionate and competent care in a timely manner, a combination currently not often found in providers or systems. Would highly recommend for anyone in the Astoria area!

Where do I start.... Ok I'll start with the nasty Spanish young chic at the front desk that has…read morebeen there forever. Clearly moody and jealous of others. She's unprofessional and unpleasant. Spiteful and childish. Overall, starting from the manager Edgar is unprofessional. Wrong appointment dates and times. Nasty attitudes. They will tell you anything so you could go. No one knows anything. Wait time ridiculous. No complaints about the Doctors. A few nice girls in the back. But those two. Throw them away. They bring down the buisness and get it together. I want no parts of that place.

I am very happy that I met Dr Dushay, he is an excellent orthopedics surgeon and a very nice and…read moreintelligent person, He made a great surgery on my knee. Thank you, Doctor!

The ladies in the front are genuinely caring people not only for their patients, but with each…read moreother. The whole office feels warm and inviting. The way that the doctors and the receptionist talk to each other is with respect and kindness. The doctor listened to my concerns and gave me thorough information regarding my situation and options.

Exceptional Doctor: willing to help you and very carrying, those kind of people doesn't exist in…read morethe todays days ! Extraordinary knowledgeable and accurate diagnoses and treatment. I have been visiting many Orthopaedic doctors but my experience with Dr. Kassapidis was the greatest by far. Thank you Dr.

Six weeks ago I had a total knee replacement performed by Dr. Kassapidis. Dr. Kassapidis spent time…read morewith me, answered my questions, returned a phone call but, most of all after two weeks I was able to walk perfectly!!! I had gone to several orthopedic surgeons for opinions both in Florida and NY and am so happy to have decided on Dr. Kassapidis. I can finally walk again pain free! Thank you Dr. Kassapidis

This is the worst place to go. The staff they don't have any clue what are they doing. The office…read moremanager is so rude. I should be said "manager" I don't think that he knows what a manager role is. "Manager," I think his name is Greg (Hispanic guy) hung up the phone to patients, receptionist ladies (Keylla, Jacky) play with patients like if we are puppets they don't care about your time or the type of treatment that you need. This office staff doesn't even know what languages the doctor speaks. As an example, when I went for my appointment. Although they have confirmed the appointment with one day in advance with cynicism they just said. Oh! sorry doctor is not here today and after doctor showed up, I called the office pretended I'm a patient schedule an appointment for today (The date of my appointment) and they scheduled for me. Then, I asked so why if I'm already here and with an appointment doctor can't see me. Then, the manager called the primary doctor to tell a story that is not true.

I went yesterday for my first visit and as soon as i left i called my PCP to request a referral to…read morea new orthopedic doctor. What a horrible experience from start to finish. The woman at the front desk was beyond rude. I'm willing to overlook rude staff if the doctor is decent. I brought a copy of my X-ray report with me to my visit and informed the front desk, the nurse and the doctor of this. Despite being given the report, the doctor never looked at it and instead asked me what it said. But then cut me off before i could answer. Every time he asked me a question he'd interrupt my answer. Everyone there is so rude.

Absolutely horrific. Each visit of 3 i waited over 2.5 hours. The front desk woman is one of the…read morerudest human beings I ever encountered. I had an appointment 2 weeks ago and they cancelled it the day of, after I arranged my travel plans around it. Today the doctor arrived an hour late. I am still sitting in waiting room. When I said I was here 1st at my appointment time she called me a liar. When a person is in severe pain and on disability a little kindness goes along way. There is an office full of hurt people and this woman talks to everyone like they are maggots. This is the office my Workman's comp assigned me. I would NEVER choose this place.

I cannot say enough good things about Dr. Mohamed. In 2019, I suffered a serious accident I fell…read moredown the stairs and fractured my ankle in three different places. At the hospital I was immediately told that I needed surgery. I was scared and unsure, so I decided to seek multiple opinions. I went to four different doctors hoping to find another option. Most of them recommended surgery. Dr. Mohamed was the only doctor who truly took the time to evaluate my case carefully and explain everything to me. He told me that if I committed to following his instructions exactly as directed, there was a possibility we could heal the fracture without surgery. I trusted him completely and I followed every single instruction. Thanks to his expertise, guidance, and care, I healed without surgery. I have no lasting disability and I am living a normal, active life. I am deeply grateful to Dr. Mohamed. He is knowledgeable, compassionate, and truly cares about his patients. I hope my testimony gives confidence to anyone who may feel uncertain about what doctor to trust. I highly recommend him.

After arriving at what appeared to be a small, makeshift office operating out of an apartment, the…read moredoctor asked about my concerns. I explained that I had previously undergone rotator cuff repair surgery. Despite this, he immediately twisted and manipulated my arm in a way that caused significant pain. He then concluded that I still had shoulder issues, which was neither surprising nor handled professionally. His bedside manner and overall conduct were unprofessional. I visited solely to obtain an MRI of my shoulder and would never consider allowing this doctor to perform surgery on me. To make matters worse, I was billed for services far beyond what I was there for. Overall, it was a disappointing experience. Save your money and seek care elsewhere.

The facility is nice and clean and the staff were great. I went for several PT sessions in late…read more2023 and into 2024, usually in the early afternoon so it wasn't crowded. The accounting however, needs improvement. I received a bill for the same date (exact amount) multiple times. It wasn't until later that I noticed I had paid each of those bills and brought it to their attention. Someone at their corporate office told me through email that the repeat payments would be applied to other dates of service. That's all well and good, but it makes me reluctant to trust that any other bills are accurate. I asked for my complete ledger of payments and it was sent to me.