WORST PEDICURE AND EXPERIENCE EVER!! My first and last time going to this nail salon. I had gone here to get a pedicure and manicure on a Saturday evening, they were not very welcoming and they do not have a great selection of nail polish either but that is not the worst part! I sit down for my pedicure and I let the lady know that I would like a french manicure and pedicure. She starts the water and removes the old nail Polish, she then gets soap and washes my feet then takes cuticle nippers and nips at the cuticles and rinses my feet and drains the water. THATS IT, all together it took her about 5 - 10 minutes. I ask her why she didn't scrub the dry skin and she just looks at me and puts oil on the dry skin and she moves on. Next she starts painting the white line on my toes and begins painting on clear. I then ask her if she was going to clean up the white line because they were all very crooked, she then asks me what do I want her to clean up they are fine, then she gets upset and says fine I'll clean them. Next thing a man stands up from doing a clients nails and looks at my feet and yells at me whats wrong with your feet they are fine? I then explain to him what was going on and that I was not satisfied with this pedicure at all since she had not tried to remove the dry skin off my feet, she did not cut or clean my toe nails and the white lines were very crooked. He then assumes I do not want to pay and yells at me saying the polish looks fine and I will pay for it and that my feet are just dirty that's why they do not come clean!! I was furious! I explain to the man that I will not pay for anything if I am not satisfied with the outcome. He then begins to yell at me louder and is in my face yelling and pointing his finger that she gave me a pedicure and I will pay. I tell the man he is being very rude with me and that I do not want this pedicure or the manicure anymore. He continues to yell at my in the shop in front of other customers that I will pay for the pedicure and I am never going back to that shop again. I told him that I do not plan on going back ever again. This very rude man would not let me leave the shop without paying, I told him nothing was even done and she had removed the polish that she had applied anyways.
All together this was my worst experience at a nail salon ever! I don't understand how people could be satisfied with such a horrible "pedicure" and very, very rude customer service!! I have told several friends, family members and co workers and some told me that they had been there as well and had a bad experience also, not as bad as mine but they have never gone back! read more