I'm here almost every morning to grab my coffee and a sandwich before I head to the gym. Giving this branch a 5 star because of their excellent people skills and service, I think they deserve it.
Today was embarrassing, I must have left my brains in the house.
As usual, got to Pret to grab food and ordered my coffee, was all ready to pay at the counter when I realized I couldn't find my wallet in my bag *gasp* I thought I'd lost it. Fumbled everywhere trying to find it and I just couldn't even... *sigh* I was told by the lady behind the counter (I should have asked her name) to calm down and take my time.
Realizing there was no ££ or card in sight, I apologized and was about to walk away, but was stopped and told by the lady "it's ok, the coffee's on the house" *cries* so sweet of her to do so.
I fumbled around again and THERE IT WAS! My damn wallet right in my pocket! *sweat* So I went back to pay for my stuff and she insisted of charging me only for my brioche, despite me insisting to pay for the complimentary latte. Oh my days, I was so embarrassed but so grateful to this lady for her kind gesture.
Keep up to good work guys! You're a great team! Always singing and dancing when the beep of the machine goes off. It's funny! read more