I have never felt compelled to write a review until today. I am so upset with the way I was spoken to by a nurse that works at Dr. Preston's office. She had absolutely no bedside manner and had such a lack of compassion for the pain I was feeling. Having friends and family members in the health field I know how important it is to have empathy for patients who are vulnerable and in pain. I called this morning with and was totally disregarded. The nurse acted as if I was bothersome and annoying for calling in to speak with someone. I am the furthest thing from a hypocondriact; I have never ever complained of pain before. I woke up and literally couldnt turn my head and had the worst muscle spasms in my neck to where I was in tears. The nurse was so standoffish and when I said ok well then Ill just try some advil, she said in such a snotty voice "well then try some advil" and hung up. I hate to think how I would feel if something more personal or traumatic were to happen. I am absolutely switching Dr.'s as I think the people that support you are vital to a patients over all comfort level and satisfaction with care. Obviously I just googled and was given some great tips, but what has patient care come to when a nurse can't take 2 minutes and try and offer some advice? Very scary... read more