We had a tree come down over the weekend and knew it needed to be removed. I contacted Elephant…read moreTrunk after hours and left a message. The next day I got a text that Raheim would call did shortly and he did! We planned for him to come over the next day and assess the situation. The next day Raheim came over and we walked the yard. He understood my concerns about the fallen tree and planned to take it. He also recommended trimming and removing other trees. The office shared estimates for three projects and we booked to have the fallen tree removed and trees trimmed the next day. Raheim and the team showed up and got right to work. The tree was cut up and removed and the trimming was done in less than two hours! You'll see in the pictures that our yard looks great and is super tidy. I cannot recommend Elephant Trunk and Raheim enough. He's super friendly and professional and doesn't try to run up the price. The team is great and very respectful of your property. We will definitely use Elephant Trunk again. We're moving forward with our second project next week - more pics to come!

I reached out to this company Wednesday the 15th after seeing its reviews on Google. Raheim was…read morequick to respond and was at our house by 6pm to take a look at our needs; two trees in the front needing trimmed and multiple trees in the backyard, including one that had multiple branches hanging over our sunroom. He said he could call his crew in and start right away. We were hesitant since it was late but Raheim was adamant he and his team could get it done. He started on our front trees while he waited for the crew. By the time they got here it was getting dark. I again expressed concern to Raheim and he again insisted they could get it all done before it got dark. By the time they finished the front and went to the back, it was difficult to see. I again suggested we reschedule to finish as what needed done was close to our house and shed and I worried something would get damaged. Raheim said no they would finish it and asked me if I had a spotlight. A spotlight. I looked over and noticed one area was VERY bare; the crew had cut down a tree Raheim and I agreed would stay. I was upset and insisted they stop since they couldn't see and to come back Friday the 19th to finish the job. Raheim said he would replace the tree and sent us information of where to select the item Raheim was supposed to pick up our replacement tree he agreed to buy Thursday. Friday, he says he will be there by 9:30am. 8:55am he asks if we had picked out our tree then recommended not planting it until a month later (see photos) I was working from home but went out to meet the crew at 9:45am and make sure they knew what needed to be cleared out. They were not clear on what all needed to go. Raheim showed up around 10:30am, informed me if I wanted my back sunroom roof completely clear of tree limbs that we would need to pay more. I was told clearing the limbs showed more limbs higher up and that would cost more. As the professional, I would have expected him to bring this to my attention prior to agreeing to clear our sunroom. Raheim said he was going up front for a smoke...and I never saw him again. I was stuck trying to work while supervising his team to make sure the job was done. To top things off, when his crew finished, I thanked them and asked if Raheim would be coming back for payment. They called him, he called me and said he'd be back "later in the evening" to pick up the check. He showed up at 2pm looking for the check (see photos). I really enjoyed meeting Raheim and his energy and know-how was very marketable. However, that is where the professionalism ended.

They did excellent work removing a very big tree. They were fast, efficient, in and out quickly,…read morereasonably priced. I would definitely recommend them.

Randan and his team did a phenomenal job! Working with them was extremely easy and smooth from…read morestart to finish. Randan came out quickly to quote the project and was able to get us on his schedule the following week to complete the work. The work was completed on time and his team went above and beyond to take care of everything outlined in the quote (tree removal, stump grinding, trimming and fence post removal) and clean up our property after they were done - All at a great value. Would highly recommend them!

Exceeded expectations. Hard working crew. Professional,…read morefriendly and respectful of property. Great job cleaning up afterwards. This was second time I used them. First time they handled a job many tree removal companies turned down.

We had several trees dropped and removed but they missed a dead pine so we let them know it was…read moregoing to fall on our driveway where cars travel and people walk. They admitted it was their error but they didn't come back to take care of it. Sure enough it fell across the driveway but luckily no one was injured. We have called them numerous times and they still haven't returned. Several times they said they would come out next week but so far they are no shows. The original work was done in July!!! They also left a ton of debris where they dropped a tree and we have had several empty promises to clean that up too. We were pleased initially because they got a lot done. We actually had more work we were considering having them do but not after all of this. It's frustrating to call and call asking to speak to the owner but never get a response other than the woman who answers the phone. You can leave messages but good luck getting a return phone call. Very disappointing. They were paid in advance for all their work but it has not been completed as of October 14, 2026. If they actually return to finish the job I will edit this review.

I can't say enough good words about this Tree Service company…read more The crew showed up on time and started work immediately providing a safe environment and recommendations from their horticulture expert who is on site Very reasonably priced for the job they took on where others never showed Strongly recommend this team and company for their high-quality service and responsiveness Thank you very much gentlemen!

We emphatically recommend Alex's Tree Service, and would give them more stars if Yelp would let us!…read more Based on a neighbor's stellar recommendation, we called LAST NIGHT to schedule someone to come out and look at the 60' rotted tree in my backyard. Thomas arrived at 8:30 THIS MORNING, reviewed the tree, asked about our concerns, was professional, polite, and quoted us a better price than we had from any of four other tree services. We signed the contract with him at 9:00. At 11:30 THIS MORNING, a crew of five arrived and took down that tree like a SWAT team in a movie. It was incredible to watch! By 2:30 TODAY, the tree was down to a flat stump, completely removed, and the whole area was cleared of brush and leaves. Less than 24 hours from our first call to Alex's Tree Service and the tree is gone! When it comes to a tree that could damage your own house or your neighbors', you don't need "good", you need "great". We trusted Alex's Tree Service and we are 100% happy with the results! SL28031

Trees always die after leveraging this service. Absolutely no accountability afterwards.read more

STOP SEARCHING FOR A KNOWLEDGEABLE, VERY PRICE COMPETITIVE , PROFESSIONAL, HONEST, HARDWORKING…read more TREE CUTTING SERVICE --I FOUND THE BEST YOU'll find IN CHARLOTTE AREA!!! ALEX & CARLOS at AXTRACTION are the BEST PEOPLE to know & hire!! Never knew or met them before so I didn't know Tree Contractors were this GREAT!!! I'm retired & on fixed income so I wanted a good deal on 10 Trees to get cut down as they were planted 25 years ago too close to the house. Let me tell you AXTRACTION DOES NOT DISAPPOINT!! They have an EXTREMELY HARD WORKING & PROFESSIONAL TEAM with ALEX & Carlos. No fooling around as everyone knows what needed to be done as a TEAM and it was a delight to watch them do their jobs!!! They were extremely polite & willing to listen and follow through with their hard work ON WHAT I ASKED with absolutely NO HASSEL!! They were so Fantastic to have at my house working I was sad when they finished -- I didn't want them to leave. It was a true pleasure hiring them!!! BELIEVE ME - FIRST TIME I hired them but I'm going to have them do ALL MY TREE work IN THE FUTURE & at my SON'S House too.

Removed two trees in one hour and left zero debris. Good pricing! I will employ them again!read more

I can't say enough good about James Sidden and his crew. I…read morehad a big pine tree come down on my driveway making a very dangerous situation from the smaller green trees acting as spring like supports for the tree. I called James and they came right out and safely removed the tree. They also thoroughly cleaned the driveway when they were done. Excellent work.

We had two very large Oak trees which needed to be taken down…read more Sidden Tree Service used high-quality equipment and a skilled crew who perform the work safely and efficiently. Communication was excellent and they arrived promptly on schedule each day. The owner is exceptional at operating a Grapple Saw Truck which can grasp each limb, cut it, and then safely lower the limb to the ground. His process permitted efficient removal of limbs while ensuring our conservatory under the tree canopy was not damaged. We were most pleased with the work of Sidden Tree Service and look forward to using them in the future.

We used this company to remove a tree that fell in our yard. Saul and his helper did an excellent…read morejob. They arrived early as requested. They cleaned up the area and worked hard all day. The charge was very reasonable, especially considering the quality of the work. We will have them come back to do some other work we need done. We highly recommend Peten Tree Services & Landscaping.