If I could give negative stars I would! This guy Walter Kobylak was supposed to fix a BIOS issue on…read moremy daughter's computer so she could upgrade to Windows 11, that's all. He ended up destroying her very expensive graphics card, AND her motherboard. Then charged me $75 to do so! The proof it was working when I gave it to him was he texted my daughter once he got it running that "her" photo on the desktop was cute (CREEPY!) & the hard drive has never been removed from the tower because it's still ziptied in w/ all original cables still connected. This guy behaves as if he is mentally unstable & tells one lie after another & has NO CLUE what he is doing. He also likes to overinflate his importance in the community by making a point of saying he works in DOD and the police. He does tech support, he's not IN the police or the DOD! He also kept insisting the graphics card & motherboard was broken when it was given to him, it wasn't! If it had been he couldn't have gotten the desktop to open up while it was all still connected & seen her desktop image to even comment that it was "cute" (again CREEPY!) He had NO business even going into the operating system, he just needed to do the BIOS but he asked my daughter for her password & she didn't realize what he was doing with it. He then proceeded to "update" all her drivers & things she NEVER asked him to do. He was getting into things he had NO business getting in to. & in doing so, he destroyed her motherboard and graphics card. He insisted on telling my daughter she was foolish for paying so much for a computer, & that she was the one that damaged it, even though he proved it was actually functioning by his creepy comments about the photo. She explained exactly what she did, which was nothing but open the case & look at it. She was going to attempt to pull out the graphics card & put another one in so she could see on the monitors to change the BIOS back, but when she saw the clip wasn't going to give way she didn't want to break it so she stopped & contacted him to fix it. She did NOTHING but look at it, didn't remove the card or anything. He did that 3 TIMES b4 he broke it. All he had to do was revert the BIOS back, & he instead fried it. He claimed twice he was returning it to us in the same condition he received it, but it's not if he's fried two pieces of hardware that were working fine & not damaged prior to giving it to him. He kept lying & insisting over & over she damaged it when she didn't even have it! & then denying he did anything wrong. He was hitting on her and she got upset over it so he thought he'd try to smooth things over by fixing things she didn't ask for. I ended up having to call Walter for trying to hit on my daughter & scaring her to death because he had access to everything on her computer & God only knows what he did! There is ONE review for this guy that is positive, & that was NOT our experience. He is a liar & has NO idea what he is doing. Claims he's been doing this for 25 years, but that's a rookie mistake to fry two components if you're THAT seasoned. He also attempted to try to say that because she didn't know what something was with the computer that it meant she damaged it. Like that even makes any sense. She never said she knew how to fix it, if she did sure wouldn't have called this guy to be treated like she was. Facts are, she tried to upgrade to Windows 11 & it made her change her bios. When she did, the graphics card quit displaying anything on her monitors. She just asked to have it reverted back. He then started trying to tell her he was going to fix it up better than new & she'd be very happy when he was done. Well none of us are happy, & you likely won't be either! He originally told her he'd have it done same day (we dropped off early Friday), & then didn't bother to even contact her anything about it until the next day (Saturday). Then kept it for another day (Sunday) after that while he continued to "work" on it. If it was damaged when he got it, how was he able to work on it 3 days before he realized "she" had damaged it? That was his own choice to keep 3 days & he thinks he is entitled to his repair fee ($75) for costing her a fortune to have to replace what he destroyed. Based on what he did to my daughter's computer this guy is NOT QUALIFIED TO BE WORKING ON ANYONE'S COMPUTERS. & he has no personal responsibility! He is so worried about collecting his precious $75 for the $1000+ damage he has done. DON'T MAKE THE SAME MISTAKE WE DID AND TRUST HIM WITH ANYTHING! He's a liar & completely creepy hitting on a young girl that he's supposed to be fixing her computer! AVOID HIM unless you want to be ripped off too! See evidence below on invoice. Save your threats, Walter! Be glad we didn't sue you for a new computer that YOU destroyed! We still can! Now he has his friend emailing me threats that wasn't even a party to ANY of what transpired! Sure you want your computer repaired by this man? RUN PPL!

Mr. Walter Kobylak took my Mac and made it feel like it is a brand new computer. He kept in touch…read morewith me as he worked on it. I did research in the area and his price was amazingly reasonable to fix our horribly infected computer. He also fixed it in about a 1.5 days :) quick turn around. I highly recommend anyone needing a computer fix to try this company.

Yesterday, I was about to sell a Thinkpad, but when I plugged it in, it overheated! I had to ask…read morethe buyer to wait til I could get it looked at, and luckily he agreed. I took it over to Steve's at 2pm on a Saturday. Not only was the shop open, he helped me personally, He told me if it's an easy fix he'll do it immediately and I can take it home. If it was more complicated, I'd have to wait for the diagnosis Mon or Tues. I knew there was a bios setting that might fix the problem. Steve got in fast and fixed it. I took it home and plugged it in... PROBLEM SOLVED! This allowed me to sell the laptop the same day! AND he waived the $85 diagnostic fee! I was happy to learn they work on Macs (my daily driver), PCs or Linux machines. They do all sorts of repair, recovery, upgrades and new builds. When I was there, they were working on 2 seriously tricked out gaming PCs. It's hard to keep a small business running, and it's hard to find honest independent computer repair shops. I'm glad that Steve has succeeded at both... staying in business and serving our community. I hope we continue to keep him in business. *** HIGHLY RECOMMENDED ***

Excellent service, everyone was friendly. Cost was given upfront and communication is top notch.read more

Dan is the man to call no matter how big or small your computer problem might be. He's very…read moreknowledgeable and helpful and he always explains what he is doing and why. I have used his services several times and wouldn't hesitate to recommend him.

I have used Dan on numerous occasions, and he always delivers the best service ever. Recently he…read morehad to replace a keyboard on my wife's laptop and added expanded memory. The job was done in minimal time and done perfectly. He is conscientious, professional and listens very well. He explains what he is doing in plain easy to understand language...no geek speak. You won't find a better PC service person that him. He is the only one I will use for PC repairs and questions about software as well.

Spot on doing it right to bring the cost low for computer gamers and their parts. And became myself…read moreto support us through the US and beyond

Rodger was very helpful, New to the Pc world and he explained what each component did and how…read moreeverything works. Will be returning to them.

Amazing company. These guys do top notch work and for a great price. Also Courtney is an amazing…read moreperson always goes above and beyond! If you need work done you need to call them you won't be disappointed.

Great company, they were professional whole crew was very respectful. They were fast and efficient…read morethey were in and out and all the work they did was excellent . No complaints

Needed Dell laptop repaired while visiting in SA. The repair of the screen frame and hinges was…read morereasonably priced, and they when my camera broke during repairs (common due to type of repairs), they fixed it at no charge, of course. Definitely recommend for quality and integrity.

Our son's computer had been on the fritz for months. We finally brought it to Viacom and could not…read morebe happier. The computer was fixed quickly and the cost was very reasonable. I highly recommend Viacom PC.

We have used Jay Tech Systems for over 15 years and have always been extremely satisfied with the…read moreservice, professionalism, and reliability. Jay has consistently been knowledgeable, responsive, and honest with us. Over the years, he has earned our complete trust, and we feel confident recommending him to anyone needing dependable tech support or system services. It is rare to find someone you can rely on for so many years, and Jay has proven time and again that he truly cares about his customer

I was introduced to Jay Tex Systems to service my computer by a friend. It has been an extremely…read moregratifying experience. Jay Tex is knowledgeable, professional and easy on the pocketbook. The service they provide goes completely beyond expectations!! If someone needs their computer issues analyzed, revitalized and/or repaired, look no further than Jay Tex Systems!! They provide quality with fair pricing!! Once I met them, I haven't let anyone else touch my computer! Their service is second to none!! I will forever be grateful for the service they have rendered to me!!

Excellent service and communication. These are the guys you want in a pinch. They answered all my…read morequestions and I provided clear descriptions of next steps. Will absolutely use them again.

My desktop computer died recently, very suddenly. I have some decent experience with computers, I…read morebuilt this one, but I did not know exactly what had happened. It appeared to me that my motherboard might have died. Not wanting to immediately buy a whole new computer but not having the time to properly investigate myself, I turned to Gigahurtz. I took it to them and they did a full diagnostic on it and tested all the parts I asked them to, and then some. Luckily it was just my video card, the newest part, that had failed. I saved a significant amount of money not having to replace everything else. I was very pleased with their professional work, courtesy, and reasonable prices. I would highly recommend anyone looking for computer help to give them a call!