Buyer beware. I got sent a dry-rotted rubber gasket that they claimed is new, but…read moreNew-In-The-Package doesn't mean it is fit for sale. Looks like it was sitting in direct sunlight for the past twenty years. When I requested a refund, they asked for a picture of the gasket, so I sent them a picture of theirs next to the one I got from Ebay. They refused my refund request despite the obvious signs of dry-rot pictured on the piece of garbage they sent me. I wish I had checked Yelp because it seems I'm not the only one who got ripped off. Ebay is the better choice if you have to buy online.

Complete junk. .. and always giving the absolute lowest prices in town for broke. Gold. . I…read morethink it's about time we get the old pawn shop out and get some that's actually has stuff and not garbage. --6 out of 10 .

I was interested in selling a few pieces of gold jewelry. On my initial call I was told they pay…read morebetween 70 to 80% of melt value of the current day's rate, and maybe more if it is a piece of jewelry in great condition. When I actually went in a month or so later, I was quoted a price that was 20% of melt value! This is way below what pawn shops, and Jewelers usually offer!

Not sure who I spoke with because he didn't introduce himself and barely looked up when I came in,…read morebut he was bald with white beard and one of the rudest individuals I've ever encountered. I came in with about 20 coins that have been in my family for a long time and besides sentimental value I had legitimate reason to believe they had monetary value. Time is not exaggerated, they were placed in a pile in front of him for 5 seconds, not even spread out but told me bluntly they weren't worth anything. When I questioned how he could know that without even LOOKING at them, he was very condescending and rude. I would strongly suggest going anywhere else.

Always friendly n helpfully great selection fair prices. I enjoy talking to staff they are very…read moreknowledgeable about all the product in the store.

their descent to customers and it's a convieanant to be able to get check cashed even on Sunday and…read morelater in evening

It's not often I come across such nice and helpful ppl, after I brought a few items in and was told…read morethey didn't need or want to buy any of them I went searching for another place to try my luck but was unable to find the place I went back to see if I could work out a trade for an iPod touch regardless of not having enough to make the trade I came across the nicest lady I've met in a very long time, and even though I couldn't walk away w the iPod she did everything she could to help me out and I can't thank her enough for her generosity and helpfulness, and I just wanted to thank her for the bottom of my heart

From the owner: We at Austintown Pawn Inc., strive to meet our customer's satisfaction. After all customers is…read morewhat makes our business. We have been in the pawnbroker business for over 20 years and have an A+ rating with the Better Business Bureau. Our establishment is one of the largest in North Eastern Ohio. We pride ourselves on trying to pay top dollar when buying/loaning on jewelry, tools, TV's, laptops, tablets, lawn mowers, guitars, and the list goes on and on. We also sell quality used merchandise at affordable prices.