Everyone at the Tustin office and Santa Ana office are always so helpful and friendly. Everyone is professional and does their job well! I am very pleased with all the services I have recieved! read more

Katie was, as usual, very nice and friendly. We talked about my situation and she decided to try me on a medication. I will see her again soon to see how I do. read more

I am as of today ex- patient. Went in for an ultrasound and then found out they want to perform more follow up procedures- Neither of which was explained to me in advance. I asked to consult with the doc but "she was too busy" so I got a horrid assistant instead. Her attitude was far from being pleasant - in fact her attitude was one that challenged me for having the audacity to even question why they wanted to do the procedures. In 81 years , I've never encountered such a dastardly person who definitely should not be in the medical profession. She actually challenged me when I asked questions- as if I were a male moron. Whatever they tell you about procedure, you should plan on getting a second opinion. read more

Knowledgeable helpful prettiest kind well prepared I'm 66 into a lot of doctors a lot of medical staff a lot of front desk people every single one of them are there to help you you can tell when someone has your best interest at heart even on to Teresa the financial person I would recommend this place to my family to my friends anyone that would listen read more

My first visit here was wonderful. But turned into a nightmare. I was prescribed an antibiotic. I ended up being allergic to it and this is no fault to the Dr. When I called to inform them that my whole body is covered in hives and welts on Wednesday July 15th. I was automatically transferred to a voicemail, was told to leave a message and someone would get right back to me. I beg for someone to please call me as I didn't know if I should go to urgent care or call my primary Dr. I was getting worse as I waited and finally call my primary Dr Asif and was told to come right in. She had to give me a prednisone injection immediately. I had to go back to her the next day because my skin was still itching , hives and welts . She has me on an oral prednisone for the next 5 days and I seem to be doing better. Dr Lamia Gabal or any of her staff have not reached out to me and it's Friday July 17th. I did get a text from the nurse saying she proscribed a new antibiotic for me . This without even checking on how I'm feeling. Definitely will not be going back there. Worst experience I've ever had.. thank God for me primary Dr Asif. read more

I received knowledgeable, amazing, friendly treatment from Dr. Gabal. She's a great doctor, really knows her stuff. Everything she advised would happen actually came to be. I will definitely come back and tell friends and family about her. read more

Everything!! All female office Everyone is very friendly and helpful I searched everywhere for a urologist and I was absolutely blessed to have found them read more

Absolutely Outstanding Care - Dr. Gabal and Her Team Are Truly Exceptional! I can't say enough great things about Prestige Medical Group and especially Dr. Lamia Gabal, along with her amazing PAs Amanda Allen and Devin Stetson. The entire front office and medical staff are friendly, organized, and incredibly helpful--they make every visit smooth and stress-free. Dr. Gabal is a rare gem in the medical world. She is not only highly knowledgeable and experienced, but also extremely meticulous, precise, and compassionate. You can truly tell she is passionate about what she does and is always focused on finding the best treatment path tailored to your needs. She explains everything thoroughly and listens with care. Amanda Allen and Devin Stetson, her two wonderful PAs, are just as impressive. Both are delightful, patient, and incredibly thoughtful in their approach. this team goes above and beyond for their patients. It's rare to find a medical group that is this attentive, efficient, and genuinely invested in your health. Thank you, Dr. Gabal, Amanda, Devin, and the entire team--you are simply the BEST! read more

These people sent me home with erroneous directions on how to take their "meds." Their paperwork said to take 6 mg when it should have been .06 mL! Their product (tesamorelin) was mixed with Ipamorelin, which I don't mind, but that was not stated anywhere in their intake paperwork, website, receipt or mentioned at all during my visit. Lastly, the vials they provided just today are expired! I get that mistakes are made and things happen, but this level of incompetence is next level, and them ghosting me screams shadiness of the highest degree. read more

Prestige Medical Group - Expired "medication" from this shady, incompetent business! - Medical Spas Near Me - Tustin, California

I arrived a bit early and was signed in timely. I was called back in to see my provider earlier than my actual appointment time. Staff was courteous, friendly and professional. read more

Amazing staff, I was made to feel comfortable and relaxed. Very easy to talk with, answered all of my questions.

Was scheduled via AI system and upon arrival no appointment. Would not accommodate me even after noted AI made error. Worst customer service!! read more

Dr. Lamia Gabal exemplifies what a true, caring and extremely knowledgeable doctor is. Dr. Gabal explains everything thoroughly and answers all questions. Liliana her surgery scheduler couldn't be more accommodating. She was able to help me schedule my surgery efficiently, and explained everything clearly. I highly recommend prestige . read more

Dr. Gabal didn't help me not once after my surgery on Sept 23, 2025. I ended up in the ER 3 times because she would NOT answer my please for help when I had a catheter bag full of blood, and again when I couldn't urinate. My only help was the ER. This woman should be stripped of her credentials as she's not a decent doctor. She made sure that any appointments after the surgery, someone else was made to take care of me at her office for after care. Dr. GABAL should be brought up on charges of Elder Abuse as I'm 84 yrs old and still suffering through this nightmare. I finally had my GP remove the catheter after having it in me for nearly 2 months. I wouldn't recommend my dog to see her let alone another woman. read more

I had the Mona Lisa touch up with prestige medical group, great experience and left with a care package in case I needed anything... Also when I saw Dr. Gabal I left her office with a emergency bladder infection kit in case I ever get a UTI over the weekend WOW for the care I received. read more

Everyone from Dr. Gabal to Katie her PA are the best! So caring and take the time to listen to all your concerns. Highly recommend this group! read more

Everyone in the office was so nice and helpful. It's always a great feeling when someone goes out of their way to make you feel special.

Great hands on examination not hurried with observations noted during physical examination. Excellent chart review discussions with a plan forward for improvement and healing. read more

Dr. T is a breath of fresh air. I appreciate her making the experience easy. The office is clean and modern.

I had an excellent experience with Dr. Trofimenko. I see that someone who reviewed this practice felt she didn't handle their questions in the way they would have liked, but my time at her office has been absolutely fantastic. A doctor is often rushed (and sometimes curt) because they have dozens of patients to see each day, so I'm more than willing to talk fast and take quick mental notes as that's how the biz works now. And right now I owe the complete resolution of what I thought would be a lifelong uncomfortable and painful issue to this AMAZING doctor. I have followed her advice and treatment plan to the letter and I can't believe how I get to feel now. So if you are looking to have long conversations and feel truly heard, this may not be the fit for you. But if you are looking for relief from the discomfort or pain you are experiencing, my goodness make an appointment. Dr. Trofimenko is a skilled expert in urology and I'm so grateful to her for fixing my issue 100%. She is a gift to her profession. read more

Everyone was so friendly, helpful and caring from the moment I walked in the door. Great experience.

First time patient. The front desk staff, nurses and Doctor were fantastic. They were professional, concerned, informative and cheerful! I also really like the range of services provided. More options than any other place I've been too. I highly recommend this practice. Bravo!! read more

Nurse practitioner Amanda was great--really took the time to listen to concerns. Office staff was very responsive, great communication and easy to make an appointment. read more

The office staff are welcoming and friendly. Dr Gabal takes her time to explain procedures and answer any questions. She is a wonderful doctor and I would recommend her to anyone I know that is looking for a urologist. It's a pleasure to go to her office. read more

Everyone was so nice and helpful. The wait was not long. Dr T was great to meet with and so personable. Highly recommend

Everything! Nice doctor. I was scared . went I enter the room I felt at home the assistant was explaining to me every question. The Dr. very knowledgeable and pleasant.I recommend highly. Thanks!! read more

Always greeted at the desk with a nice smile and all the assistants are so polite and respectful. My procedure has helped me with my overactive bladder issues. read more

Dr. Trofimenko is the best urologist ever. She takes the time to listen to your issues and develops a plan of action with you. It took me 3 urologists to find her and I am beyond grateful that I did. I highly recommend her to anyone who is looking for a urologist. I suffered with urgency, frequency and would even pee blood from extreme inflammation. I tried every treatment possible. Including: pills, bladder installations (catheter in the bladder), and bladder PT. Nothing helped and my bladder continued to inflame. After discussing my history and prior treatments, she was able to instantly diagnose me. She said I suffered nerve damage from my bladder to my brain 9 years ago when I delivered my daughter. That is why I always have to pee even though my bladder isn't full. She confirmed her diagnosis with some tests. She then discussed 2 treatment options to try. The botox didn't work for me which she let me know ahead of time it may not. I then tried the Bladder Pacemaker trial. I can't tell you what a game changer the Pacemaker was for me.  It worked so well, we moved forward with the internal Pacemaker and I couldn't be happier. I went from going to the bathroom 20+ times a day to less than 10x a day. In less than a year I am cured and can finally enjoy my life!! She is complete magic!!! read more

Dr. Vera did a swell job of guiding the camera and showing me my prostate, bladder and the muscles I need to control. The tooling that was done brought me zero discomfort. read more

Prestige Medical Group - exercise and a good diet are helpful for good health and wellbeing - Medical Spas Near Me - Tustin, California

I have never been treated with such a lack of care and compassion, than with Dr Trofimenko. I have just left my appointment in tears because of her treatment and I feel it's important to speak up. I came very prepared for my appointment with notes and a timeline of symptoms, after dealing with a painful recurring issue for years. She performed a pelvic exam that was very rushed, then asked me a few questions about my lifestyle habits. Then she said "let's cut to the chase". She gave me her recommendation, and naturally I had lots of questions. I'd been down this road before, and didn't want to miss anything. She answered my questions curtly, yes or no answers, while multitasking on her laptop. At one point I asked what the medication was that she wanted to give me and she said "I don't have time to explain it, you can look it up because you seem like someone who likes to research". That shut me up, that's for sure. Its disgraceful to think it's ok to treat patients this way. Especially ones with chronic pain. Please understand, people are not numbers. I waited 45 minutes after my appt to see her, and felt like I was wasting her time. I will gladly go somewhere else. read more

I have been seeing Dr Gabal for about 3 years. We have been trying to correct my issue and have tried everything possible. We have finally hit on a solution!! Dr Gabal doesn't give up trying to help you. She cares!! read more

If I could give -1000 stars I would. My husband went in to get checked for cancer, and they didn't catch it. Dr. Vera just gaslight us and made us feel like we were going crazy. We decided to get a second opinion, and the other doctor found cancer. PLEASE GO ELSEWHERE!! read more

1. Kind 2. Compassionate 3. Takes the time to explain everything in lamen terms. 4. By Far the best Urologist who took care of me. 5. Knowledge and detail to what I needed was outstanding. 6. Doctor addressed alot of my health issues and the care has resulted in a much better quality of life. 7. Dr. Gabal is so great! I recommend her to my wife and she loved Dr. Gabal! 8. Today I gave her a big hug for no words can express my gratitude for Dr. Gabal Outstanding Care! 9. Her staff is attentive kind and friendly. 10. Alot of Parking! Clean office and always clean restrooms. read more

Super nice staff. I saw Dr Gobal for a procedure. She really took the time to explain what was going on during the procedure. I went back for a different procedure and I was seen by the PA's. They too, were very knowledgeable and helped me feel at ease. read more

I always get superb medical care from Dr Gabal and her staff. Amanda was my PA and she was great. Very knowledgeable and a great attitude!

Dr Gabal is always kind, caring and extremely capable. I always feel I have the best doctor going to her. The office is efficient and answers my calls in a timely manner. I highly recommend her read more

My husband has been going here for over 3+ years and we have never had a problem they are always friendly and never have the rushed us Thru quite the opposite Dr T always has time to assert our questions and go over options with us. She takes time to answer my questions about my hubby treatment and meds. I will admit sometimes it seems to be hard to reach . But there are days they close the office. But you can always leave a message . read more

Been trying to call here for the last 2 days, I went to the office on 2/7/22 and door was locked and once again no one answered the door or phone read more

The office staff and doctor are super knowledgeable and professional. The office is very clean and organized.

Did you notice the urologist part at the end of their description besides being a spa ? Well i didnt know that I,I thought this was only a medical office of a urologist , I was referred to the female urologist Dr T by her name , not as Prestige Group , for some abnormal lab result . When I called to make an appointment , I was told to wait 72 hrs when someone will call me back to give me an appointment . 72 hours later , nobody calld me back so when i called back , they said they will make sure scheduling desk will expedite my request and someone will call me to give me a new patient appointment . 8 days after I got Dr T s phone number , no one has called me back to give me a simple consultation appointment with the urologist ! I guess since I was not a cash patient doing whatever they do at this place and I have a legitimate medical reason to see a urologist, I m not their top priority , and sure enough , I had to ask my GP to get me a new referral to see a real medical doctor, urologist who took an oath to take care of sick people . You practice medicicne however you want but please take your names off of other real medical practices so you dont waste people s time! If my lab indicated something cancerous that you did not see me for in a timely matter you will hear from me ! I also understand that since I was an HMO patient you were obligated to make me an appointment within a reasonable time , so i will also report this to the medical group about your callous manner of running this practice . So conclusion : go here for spa or laser treatment or whatever the urologist does here for you , but if you have a need for real medical issues RUN to another doctor . read more