I bout an '07 Toyota RAV4 from a woman that carried herself extremely professionally and was open…read moreto a friend of mine taking the wheel on the testing process to negotiate to $8,000 usd [twice as much as a friend paid for same vehicle, diff color]. Safe buy. I don't recommend the optional additional warranty "service", though, it's like $2,197 usd extra and I never even got proof of Purchase about it or any information on what I paid for it to cover. The woman that represented the co was much more courteous than the man who owned it, in my opinion (as he sold me the warranty, she sold me the utility SUV). I found it more affordable to supplement with AAA; it more conveniently supplements the needs of your vehicle. As for the vehicle itself, the pre-existing issues were not disclosed to me. Luckily they weren't necessities for it to run. I paid cash, I got no discount for doing so. All in all, I'd recommend the place to someone who knows a thing or two about or is looking for a non-luxury foreign vehicle from the mid 2000's, just before 2010, for a little bit too much money. HAHA. There was a bunch of those in stock when I purchased my '07 Toyota RAV4 in August of '24. Overall: 6.5/10 *'s.

Highly recommend anyone in the market for a used vehicle to check out Silver Auto. Large selection…read moreof vehicles to chose from and a team of people who make the process of buying a new vehicle as simple as it can be! Special thanks to Sam, Caleb, Brian and Ron for making this purchase EZ!!!!!

Phillips Chevrolet was EXCELLENT. My amazing team consisted of: Jordan Jurgovan my salesman that…read moreclosed the deal, Anthony Mcauley the manager, and Rami Alamawi the first salesman I spoke to. Jordan, and Anthony missed out on the office party, and kept the office open just to finish our deal. They were celebrating their status as a #1 Dealership... this time I totally agree, and they are deserving. I was on a mission. I began an aggressive search for a car for my daughters 21st bday. I had one week to buy the car, but I was not desperate. My thought was cash speaks quite LOUDLY. Yet a dealership in Countryside acted like my cash was purple, and not green. Their lousy sales technique/person turned into a Blessing for Phillips, AND my daughter. She is always on the go- I don't understand why she thinks "broke, and grown can co-exist". Yet, 21 year olds think they have a world to run. Nonetheless I needed my Road Warrior in a safe used car, with low miles. I absolutely refused to buy her a new car- plus after getting my new car in 2023 my pocketbook was saying... OH NO Sweetie- we are on a budget! With that in mind the hunt began.... I picked Phillips Chevrolet by accident, after I had a horrific experience with that other dealership. The night before I paid the other dealership $18,800 cash for a 2023 Altima (pretty as it was- the test drive was blah, and it was a rental- yuck). The salesperson, and her manager made me so angry- that I canceled the wire after they argued with me- and refused- to make me a 2nd key. Phillips didn't argue about ANYTHING. They showed me a fabulous used car- a 2022 Corolla with low miles. It was a $400 difference, and the BEST $400 I have spent. I left the dealership laughing with the manager (Anthony), hugging the salesman (Jordan), and promising to buy all my future cars from them. When Rami told me the price- he did not haggle with me. He was straightforward and I respected their position on the pricing. They went down a few hundred, but couldn't any further--- it was already below market value. I got up left, and called my husband for his opinion. My husband checked and said it was way under priced, so I went back to the dealership for the car. My brother who is a large man- gave it a hell of a test drive- through the back woods, fast turns, up hills, etc. I fussed at him for shaking up the car. He said it was a strong car, that rode smoothly. I felt good that they weren't selling me a lemon. To guarantee they weren't - we negotiated to include the extended bumper to bumper warranty. I went back the next day to pick up a clean, freshly washed car. As a contrast- my nervous were horrible at the other dealership I was anxious/ uncomfortable when I signed, and second guessed myself all throughout the deal. Whereas, I was thrilled and excited about the car from Phillips Chevrolet. I gladly wired them the $19,000 + and took photos of my car. After taking photos with everyone, and my brother getting his $100 referral (which he didn't share with me :(-- LOL. My husband came to thank them for not causing me to "snap off" like the other dealership. He said - now he can have Peace in the House. After the hugs, photos, and jokes they gifted me with sweatshirts, hats, keychains, and bags. Now I can buy a big red bow, and give it to my daughter. I'm making her wear the sweatshirt and hat for the photos. SIDEBAR: Out of the last 5 car purchases I have made in 7 years- this was the absolute BEST experience ever!!!! Colleen & Family Loved Phillips & their Awesome Team!!! I will do photos later--- I gotta run.

I scheduled an oil change on Wednesday on line. I called Thurs to confirm. I was told they have no…read morerecord. I was the told that their "A.I." system does that when that time was not available. I think that is total B.S. and I was being lied to. I went to a local oil change and will never go back for the services that Phillips have done since the car was new in 2021. Today, Saturday, I went to Arnie Bauer to order a new GMC. Sorry Phillips, you lost a $40K car sale for lieing to me.

My mothers car had a check engine light. Code was a purge valve covered by extended warranty. They…read morefixed the problem and there was no charge or funny business. Thank you

BUYER BEWARE - fraudulent. Scheduled an appointment and it took almost 24 hours for them to look…read moreat the vehicle. Front desk person advised the next morning they had no idea when the person assigned to the vehicle would be in for the day. So no estimated time. Spoke to the supervisor almost 5 hours later. She apologized for the miscommunication and stated that it takes an extensive amount of time to diagnose the issue. Somehow about 15 minutes later I received about 5-6 phone calls to get approval for the repair estimate. They quoted $3k (for the first time we decided to price shop because of the high quote and weird service experience ). We now have confirmation from another certified mechanic of the vehicle NOT being properly tested for this particular issue. Concluding Ford Service department made a claim for a repair without performing the necessary diagnostics to confirm that repair is actually needed. Furthermore, the Ford price is about 40% higher than market price - which they are allowed to be, but they cannot commit fraud.

*******Buyer Beware ****** This company has no ethics!!!…read moreThey sell unsafe vehicles to unsuspecting customers ! The frame on this truck was rotten away and they sold it anyway. When it was brought to their attention, the money was returned but the truck was put back on their lot for the next victim. Super Sketchy!!

Frankfort Auto Haus: Patient Customer, Zero Follow-Through…read more I did my homework; I knew my needs. Is this how the salesman treats all his new leads? I felt like a fool, a sucker in the end, relying on a person who couldn't quite comprehend. A $1,300 tax was charged, though I am tax-exempt. I called it a hiccup, but he made little attempt. He promised my registration would be handled with care, then he reneged on the temp plates with excuses in the air. Still waiting on my addendum bill of sale from two days ago, while the effort for the customer stays painfully low. He looked out for himself, perhaps out of his depth, and I'm left here waiting, but I'm not holding my breath.

I purchased a 2012 Honda accord about 8 years ago from Zack. When ever I have a question I call him…read moreand he is always very cordial and answers any question I might have When you purchase from him you become part of the family. It's been a great experience all these years and I highly recommend him. Extremely personable and professional. Thanks Zack.

In April of 2024 my mechanic told me my car needed to be junked. He then told me about college cars…read moreChicago. I went there that night and a few hours later I walked out with a new car. Zack was no hassle and made purchasing my vehicle with such ease. I will forever buy my vehicles with college cars Chicago

I'd like to preface by saying that I love the car I got. I bought a rav4 from here maybe two months…read moreago, and during the cold season smells in cars aren't easily detectable vs in summer. So when I went to get in my car recently and it was hot inside, my entire car reeked of cigarette smoke. I called because surely they'd know if the one previous owner smoked in it. They said they didn't know anything about it and that the car had been detailed. Which, it obviously hadn't been because the mats have grime on them as well. At best they did a light vacuum in the car. So now I get to drop 300$ on shampooing the whole inside of my car (: They didn't change the air filter in the glove compartment and they couldn't even be bothered to fill the tank for me when I bought it. You would think that they would give their customers a clean car with a full tank.

Had the best experience ! I contacted Vincent through messenger and he contacted me back right away…read morein the morning. Got everything arranged and got my golf cart delivered the same day! Beyond happy !

Been coming to this location for over 2 decades at this point with various different cars. Location…read morewas named Planet Toyota and changed ownership and inside remodeled. The more recent Service managers have been great. Make sure you check their website and get the service coupons. And the newer waiting area has nice comfy seats, some outlets, TV and WiFi available. There is a self serve coffee machine, but I still don't see any options for soft drinks and snacks.

Their service department will mess up your car and then will work with the parts department to get…read moreit fixed only to laugh at you and your car when they don't know you're sitting around the corner