I stayed here for two weeks for work. I was impressed with the service and how kind everyone…read moretreated me. The lady at the front desk gave me some free bottle of water on my out. Must be a Maine thing, super nice. First, I thought I would be staying at an old hotel since it is in a small town but I was wrong. The room was big, clean and had a modern touch. My bed was super comfy. Their breakfast was great too. They served fruit, cereal, pastries, oatmeal, waffle bar, fruit juice and sausages. A big plus for them for having almond milk in stock. I am lactose intolerant so it was helpful. Their parking spot is big but if it gets packed you can always park at Dunkin Donut. I highly recommend this place in Waterville.

The Hampton Inn Waterville sits directly off the highway and minutes from restaurants, bars and…read moreshopping downtown. The hotel is new and updated. It's also very clean. The staff is very friendly, competitive and serious about doing a good job. That's just a few visits. They knew my name.. the pool has many amenities and a great free breakfast. When that thing that stands out that is different from many other hotels is that if you were in too much of a rush to eat before you leave, they have to go breakfast waiting by the front desk.

Lovely place to stay in downtown Waterville. It's upscale for the area, solid four-star hotel. But…read moreif you're stretching your budget to stay here, it has in-room espresso and mini fridge, plus coffee and apples/granola bars in the lobby so you can save a few bucks that way :) Friendly staff and nice decor, comfy and cozy feel, like a rich friend's Maine house.

Beautiful hotel in the center of Waterville, Maine. OUTSTANDING experience. Gorgeous rooms,…read moresparkling clean, well stocked. Refrigerator and safe. Service oriented staff that made you feel like a welcome guest, not just a customer. Nick at the front desk went above and beyond on service (and I am very picky). I would stay there again. HIGHLY RECOMMEND.

Does the job! Comfortable, spacious rooms. Had a great breakfast at Governor's next door. They used…read moreto give little whoopie pies but maybe they change the check in treat from time to time. Either way Fireside is a family favorite. Always feel well cared for when we stay here.

I've stayed at this hotel many times over the years with my kids as a little local mini vacation…read more Went to book a room for our annual mini vacation and was told I have been banned. Supposedly because, as they said, I left a lot of trash in the room. I had a small family birthday party for my son and cleaned up the room, even bringing my own trash bags to do so. I was puzzled & assumed it was a mistake so I reached out to management and received an email back saying that I had taken advantage of their no locals policy. Apparently they don't rent rooms to locals, but bent the rules for me, unbeknownst to me. No one EVER told me that this was a policy. If it was a policy, to not rent locals, then why in the world would they have rented to me? The whole situation is just bizarre. I've spent a lot of money at this hotel over the years and this is the thanks I get. So if you're local I guess you're not allowed to stay at this hotel, but they probably won't tell you that and may rent to you anyway. ?? Warning to locals- you're not allowed here, or maybe you are, or maybe sometimes? Great management. Thanks Fireside. Very nice. I cleaned that room thoroughly when I left, as I always do. If you're local they'll turn on you I guess. I'm still just stunned by this. I never had any issues in all the years I've stayed here, ever. No warnings, no complaints, no mention of not being allowed here. Nada. This is just rotten.

We had a lovely stay here. Check in was easy and fast. Our room was clean and spacious. It was very…read moreconvenient to be able to get Continental breakfast and coffee before leaving. We would stay here again.

Perfect for us! Effortless check-in; a clean, comfortable, quiet room; and the self-service…read morebreakfast set-up had everything we needed for tea and a quick bite before hitting the road for a white-water rafting trip. Would definitely stay here again!!

It's a place to lay your head. It was the cheapest I found…read more They had the best homemade waffles I ever had. But the rooms and the office where the breakfast is in are in two separate buildings. The tub in my room didn't drain water automatically. So I had to manually empty it while I shower. Beds were comfortable sort of.

I booked this motel online after driving for three days from Texas. When I arrived, it appeared…read morethat almost nobody was staying there. I explained to the man at the front desk that I was dealing with hip pain and would prefer a room with a door that opened directly to the outside instead of being down a long interior hallway. He agreed, but charged me an extra $10 for the room, despite the parking lot being completely empty. I went into the room hoping at least to take a shower and rest, although what I really wanted was a bath after such a long drive. Unfortunately, the bathroom was absolutely disgusting. I tried calling the front desk to complain, but the phone in the room had no dial tone and didn't work at all. I walked to the reception and showed a picture to the employee and requested a refund as I didn't feel safe there due to the uncleanliness. The young man at the desk then said that nothing could be done because I booked through a third-party. The motel itself was in very poor condition, with paint peeling off the walls and an overall dirty, unsafe feeling. I was exhausted, so I briefly laid on the bed while waiting for some Chinese food I ordered, but I ultimately decided to sleep in my car because I did not feel safe or comfortable staying in the room. After that short time on the bed, I ended up with bedbug bites. I requested a refund, but the motel refused and has ignored emails and requests from booking.com regarding the issue. Please avoid this place at all costs. It is filthy, poorly maintained, and completely unacceptable.

One of the most expensive dining places in central Maine! Under new owners, the dinner prices for…read morenon-guests are off the chart! Two dinners, 1 glass of wine & 2 desserts:$160.00. After going there for years, we will not be going back!

Thank you for the dazzling memories - it was like being on the set of "On Golden Pond" except it…read morewas all fabulously REAL! Our Cabin, called "Pebbles" was the right mix of rustic and comfort. The meals (which are all included in the price) were honestly more than I could eat and so delicious. And watching the sun-set and listening to the Loons were daily events. It was everything that we had hoped for and e will cherish our memories of Alden Camps always ...we will be back!! Thank you to Martha, Carter, Sam, the cabin boys and girls, the cooks, servers, and to all the activity supervisors who were there whenever we needed.

Older hotel that could use done updating but the breakfast is very good…read more Probably should have smoking floor on third floor not first but hard to change that now. We stayed here again because of the breakfast.

I stayed here for two nights with my husband and two toddlers. It was so dirty and smelled of…read moresmoke. The only good things I see in these reviews are for the breakfast. We wouldn't know. We stood and waited for ten minutes while the hostess just stood at the register. It was super awkward, and the kids got restless because they were hungry, so we just left. The red flag I should have seen was a guest getting coffee in the lobby and bringing it back into the breakfast area. Which is a full service restaurant. AVOID.

Room was very clean with a nice sized fridge. Bathroom shower had mold and USB charging ports in…read morethe table did not work. "closet" had handle falling off. Complimentary breakfast was marginal but good. Very small breakfast room.

Two weeks ago, I stayed at the Doubletree, then last week the Hilton, and this little motel was a…read morebetter stay than both. Completely remodeled with a fresh and updated look, this motel was clean and inviting. For the price, it well worth the stay. The bed was comfortable, there was no carpet, and the new standup shower had great water pressure. If you are visiting Waterville, this is a great affordable place to stay.

Pretty nice place to stay. I would rate it 3.5 out of 5 stars just because it was a little out…read moredated compared to the other Holiday Inns I stay in. The customer service was good! It was in a good location, I felt safe with my family there. No signs of homeless people or druggies.

Let me start by saying, I read the reviews but discounted them because I am pretty sure we stayed…read morehere years ago for a event in Unity Maine and had a decent stay. This time, for the night of Sept 7, 2025 myself and a bunch of friends booked a few suites and a few rooms for an event in Sidney, Maine. We didn't book as a group, but we got lucky and 3 of our 5 rooms were on the 4th floor. We got back late and stayed up a little late catching up-so I asked for a late check out, which they obliged and gave me till noon. I got up with plenty of time, but if you know this place it's a bit of a maze and I had to go find a bell cart. I was loading up the bell cart at just a few minutes past noon then I was putting trash in the baskets and doing a last bit of tidying...when as I was literally about to walk out the housekeeper on the 4th floor started yelling at me...it was past time. I said, "I know (like doesn't she see the cart?) I am walking out now". This lady clearly has never worked with customers before (or maybe she is one of the reasons this place has abysmal reviews?!?!?) because even as I walked out she went on and on about how I wasn't honoring the sacred oath I took when I accepted the late check out...I'm only half joking...this lady was actually having a good time speaking to me like a child even though I was already leaving (oh and I took my tip I had left them because I was so pissed). This lady doesn't belong around people in any capacity. We all agreed otherwise we had a solid stay but this left such a sour taste in my mouth. People have options and if this was my business I would want to know how people are being treated. Sure, I was running a few minutes late. Maybe I should have been executed!?!?! I asked her, "I guess you have never been running late". Whatever drug she quit cold turkey to be in such a bad mood, maybe she should ween herself off it next time... HOLIDAY INN WATERVILLE, MAINE - NEVER AGAIN!!!

We stayed at Whisperwood over the summer and thoroughly enjoyed our stay. The owners were more than…read morehelpful and thought of every thing. Our cabin was clean and tidy. The lake is just serene. The boat we rented was a black lund, clean and ran perfectly. The food was plentiful and delicious and wait staff were very courteous. We can't wait to go back. We just booked again!

The place was clean and food was good,staff friendly. The mattress in our cabin (Lake…read moreView)desperately needed to be replaced. Cost per day for renting a small fishing boat were high considering the condition of the boats. Fishing boat fleet could use an upgrade to modern equipment (trolling motors ,seats etc)