We just had our fireplace serviced by this company. We were quoted $150 for service and $60 for a…read morepart. The job was quoted to take 45 minutes. My husband took the afternoon off work to accommodate their business hours. The gentleman who came to service the fireplace took 3 hours. Some of that time was spent on the phone trying to call the store for help. My husband had to help reassemble the fireplace and had to clean the glass. We were then shocked to be presented with a bill for $450 dollars. More than double what we had been quoted. This has been a very frustrating experience. We won't be using their services again. Should you choose to have them come to your home. I highly recommend getting a clear price range or firm price before beginning any work.

Interesting place. Seems that almost everything in it is for sale. You'll find unique secondhand…read morefurniture and decor items, but their bread and butter business is fireplaces and BBQs. We went there to buy a BBQ. Since they sell Napoleon and only the GOOD Napoleon grills, the sale was easy. By that, I mean the Canadian built ones, not the off shore models. They pretty much sell themselves once you see the difference in materials and construction. But the owners do know their products. They could easily have upsold us on a larger BBQ that we really didn't need but were obviously interested in. It dazzled us with the features and possibilities. However, chatting with them and the questions they asked helped us to make the right choice.

I purchased a number of garage cabinets being the first time I purchased from NewAge. On receiving…read morethe cabinets I found the craftsmanship, the quality and value was second to none. I was honestly surprised of the detailed quality of cabinets and moreover the thought rendered and engineering of each cabinet. Virtually every aspect of putting the cabinets together were thoroughly thought through and made assembly a breeze All that said New Age Customer Service were phenomenal. Think of it, a customer service department that not only answers emails but actually thinks ahead and makes recommendations to better the experience. I actually was asked if I'd like a refund for an inconvenience. The customer service are as phenomenal as their product line. This was my first purchase but assure you it will not be my last. I'm now looking at their outdoor product line. New Age has set a new and very welcomed standard that other retailers should follow.

I want to share my experience with this company: I ordered…read moremany products to build and outdoor kitchen and received the shipment. But my contractor could not install it due to some unforeseen circumstances. When we opened the boxes months later we noticed that the refrigerator was missing. I did not expect anything from the company since it was my fault most probably that I did not check the shipment correctly or the refrigerator was stolen or something else. I still contacted with the company just to ask them if they could check if they sent the item. They checked and confirmed that it was sent. But surprisingly they sent me a replacement free of charge as a compliment. The customer service by BHARATI was very timely, effective, courteous and responsive. She called me and sent emails enough times about this ticket and for other purchases I placed later and a couple delivery problems. I don't know about the products' quality or durability as they are still not installed but I am very confident if I have further problems the company will stand by their products. Overall, great company, greater customer service and greatest representative.

First off, Kate's carries a lovely selection of garden assessories and ornaments but be careful…read morethat they don't overcharge you. I have had a couple of bad experiences where when I go to pay they mark the sticker price up significantly. It's not pleasant when you have to bring this to their attention and I've had to do it a couple of times. I have also had them quote me a price on a house plant where there is no sticker price one week and when I went back in for a 20% off sale, the price of the same plant had doubled. They are a small business and try to gouge you at the till. Buyer beware!

Kate's Garden is a slightly hidden gem of a garden centre. We bought some really nice garden…read moreornaments that were not available at any of the larger nurseries. Kate's had a nice variety to choose from. Extremely nice and friendly service too. We had been here years and years ago when it was located at Hwy 7 and McCowan. We just didn't know where they moved to. I used Yelp to find them again and glad I did. Check these guys out. Highly recommend.

Union Lighting is known to have the most lighting selection in all of Toronto. We came here to get…read moreinspiration and to check out some lighting IRL instead of just me imagining through Pinterest. We wanted some statement lights over our dining table and kitchen counters. I don't understand why there are such low ratings here. I'm sure many people here are just browsing, and I rather have a sales rep give us the space and only come to us if we need help and seriously find a piece we're considering. So I have no issues with how no one really came up to us. There's a lot of lighting, but personally, not enough contemporary/modern lighting to our liking. We did take some pictures of the few we liked that are more contemporary-inspired. However, we don't love it enough to pull the trigger. The prices for the lighting are very high for the ones we looked at, about $1500 (for that round chandelier) to $5600 (Criss Cross silver lighting). We liked the look of the round chandelier the most. To our surprise, our neighbour has the same one. So loses that unique appeal. Also don't know how we would change the light if it burns out? Lighting is all personal preference. This trip nothing really screamed "this is the one" for us. If you're into other design themes like traditional, industrial, mid-century modern etc, you may find there is more to your liking than the modern/contemporary styles here. I still recommend to check it out though for yourself if you're in the market for lighting.

Customer service is terrible. I've been to the store 3-4 times and I have to wait for the same…read moresalesperson for more than 20 minutes every time. This salesperson couldn't give me the time of the day even though I just bought a light fixture that costs more than $1k. I would have cancelled the order ( due to poor customer service) but I'm sure they will think of a way to charge me restocking fee. Will take my business somewhere else!

Highly recommend if anyone is in Toronto for the short-term, never have I thought I would rent…read morefurniture for personal use, but the experience is absolutely seamless! They have been responsive and helpful making my move in very smooth.

From the owner: Budget-friendly Toronto furniture rentals for students & expats. All-inclusive packages ready for…read moreyour home.

Mark, you'll be seeing me again soon. I've just aquired another property that needs the…read moreceiling-mounted hardware. Window owners everywhere, this is a window covering solution you won't find at any hardware store. If you have a ceiling or bulkhead that sits directly on top of the window frame -- that is, there's no wall space between the top of the frame and the ceiling -- you've probably done what everyone does in that situation: mount a half-moon style rod hook on the frame itself. So you know what happens: you can see the top of the frame above the top of the curtains, and you get a line of light coming in at the top, because the curtains can't sit high enough to cover the whole window. Well, Mark's got an app for that. :-) Ask him for the ceiling-mounted rings. They come in all the same colours as the rods. Oh, and you MUST buy the rods, too. You know the kind you get in hardware stores, the expandable kind? You know how they sag in the middle because they're not sturdy? And how your curtains get stuck in the gap? And then you have to pull too hard on them, and the next thing you know you've ripped that cheap rod hook right out of the wall? Well, so far, I've bought... let me count in my head...six sets of solid rods and ceiling supports from Mark, and they're the greatest things. I keep showing all my clients and tenants, and they're amazed they've never seen such a simple curtain solution anywhere before. I tell them, just go see Mark at The Drapery King.

Buyer beware. They don't take any responsibility for their mistakes and don't accept returns or…read moreexchanges on any purchases. One of their sales reps told us we could buy a curtain to take home and then exchange it if it wasn't the right colour even though it's in PERFECT condition. Had them cut rods but they weren't cut properly even though the measurements were CORRECT and they won't do anything about it. Thought about having them install curtains too but when we realized that Mark, the owner, chooses (on a whim or based on how he's feeling that day) who gets a better price for such services, we opted out. It's hard to support small businesses when this is how they run their business - especially when it's something custom and so specific like curtains, rods, etc!