I just tried to schedule with OPI on Peachtree and had a terrible experience with the person who…read moreanswered the phone. They were snotty and tried to rush the call. An example is that she told me that I needed to have my Dr fax the order to them and then she didn't offer the fax number. afte waiting a few seconds for her to give it to me I requested it and she said it so fast I had to ask her to repeat it 3 times. horrible. I also noticed that OPI doesnt have a website where I can provided feedback.

Absolutely terrible. My image request was emailed three times over a three-day period with…read morefollow-ups by telephone and still no response or reply. Horrid, especially when the imagining needs to be done sooner than later. And the person answering the phone acts like she could not care less. Terrible service. Terrible attitude. Changing imaging centers immediately.

My experience throughout the whole process was great. The technicians are very knowledgeable and…read moreexplained each step. Overall, great experience and recommend to others.

American Health Imaging of Buckhead provided easy access to imaging. Not only their physical…read morelocation is great, but the front desk staff (Jessica) and the MRI technician (Ken)! were extremely kind and knowledgeable. The entire experience was a very pleasant one. One week later, I received a very patient friendly overview (by email) of the findings. I highly recommend this location of American Health Imaging for anyone who needs MRI testing.

Urgent Care, Buckhead (Around 1:30 PM)…read more I don't know what kind of customer service training is happening at this location, but it clearly skipped the front desk. The woman working the counter acted like speaking was optional -- barely opened her mouth, just nodded or shook her head like we were playing charades. Not a greeting. Not a smile. Not even basic eye contact. The attitude was flat-out dismissive. Every question felt like an inconvenience. I've had better communication from a brick wall. For an urgent care facility -- where people are literally walking in because they need help -- this was the most unprofessional, nonchalant, and downright unfriendly experience I've ever had. If this is the first face patients see, no wonder people walk out. Absolutely horrible service from the front desk. Piedmont needs to fix this immediately.

I went in to be checked for flu or covid, of which, the entire visit was about 20 mins. I was…read morepositive for flu, and they wrote me a Rx. Simple visit....nothing major. In the past I have been to CVS and Walgreens where they performed the same check and never received a bill for more than $100. However, my bill at Piedmont Urgent Care was over $600 for this very simple visit. Next issue is that my husband had been in the previous day and had the same flu/covid check....his bill: $418. Yes, we have the same insurance.....so not sure how they do their billing here. Maybe throwing a dart at a pricing chart....but totally insane the price tag for this visit.

The two ladies who did my ultrasound were super friendly and kept me distracted during the process…read more I really appreciated the cleanliness and organization of this establishment, they ran everything like a well oiled machine. Wait times were minimal and the customer experience was excellent!

Tthe facility and staff here are always nice but I found out that they require orders for routine…read moremammograms. that is a bad practice. women should be encouraged to get screening mammograms and not have to jump through hoops to get them. Disappointed that this facility does that and likely will switch to one that doesn't. i want to encourage and promote facilities that remove barriers to access.

I came here Because they were the only one open on New Year's eve! I Definitely not what I…read moreexpected as far as the northside imaging facility and I've been to around six of them. This place is new within a year. New clean faculty and friendly staff! Carol was the first person I met on the phone and she was so nice in trying to get my doctor to fax over my orders which had not been done as promised, normal for my doctors office! Carol tried and tried and tried several times to get them to answer their phones to fax it over finally on the last try she was able to do that she has a great smile and beautifully a customer service attitude. And they pay for parking! The first I heard of! My technician was the best ! Not only did she was care about my comfort and also was very practical in what needed to be done. Her experience was very evident ! I don't think I've ever given a hospital/medical facility a four star much less a five star rating so this is a first! I hope it stays this way because I plan on returning and getting my scans done next year at the same location!

I've been aware of self-scheduling self-pay MRIs for a few years now, but this was the first time…read moreusing it. On the plus side, it was simple to use and easy to get a quick appointment. The scan itself produced good images and came with an accurate interpretation from a radiologist. But while I got the results that I needed, I don't think that this service is the right fit for everyone. It was super easy to schedule. They have an online scheduling form, and it was also easy to get a next day appointment (I don't think a lot of people are using the service). I paid a $50 deposit toward a $499 scan and paid the balance when I arrived. You can choose to pay an additional $100 to have an explanation attached. You get an official radiologist interpretation either way, so I assume that someone breaks down the medicalese for you. I didn't opt for that. The scan was about what I expected it to be. I do have some concerns about the MRI tech. From a customer service standpoint, she was not at all welcoming and did not introduce herself. The office was obviously set up to be customer service oriented, with a coffee bar and drink refrigerator and cups of chocolates. She didn't offer any of the amenities and even tried to hide the bowl of chocolate behind her counter. From a patient safety perspective, she also did not make any effort to go through the screening questions that determine whether it's safe for you to have the MRI or not. MRIs are safe from a radiation standpoint, but can be really dangerous because there are incredibly powerful magnets involved. In fact, there was a recent highly publicized case of someone being killed in an MRI scanner. I filled out an online questionnaire, but if I had not understood the questions, and made a mistake, she didn't make any efforts to clarify it. But she did the scan and the machine made all the expected cacophony that MRI machines make. She sent me away with a CD of the images and I had an official interpretation in my email box about four hours later. I also had my orthopedist cousin review the images and the interpretation. He felt that the images are adequate (so it's not a "stripped down" version of a real scan) and the interpretation was thorough. It did leave out a lot of the technique that I'm used to seeing (I'm also a physician, but not orthopedist), but I'm sure that most of you don't care about that anyway. So my feeling is that the walk in MRI definitely can have a useful place. If you're anxious to have an answer and it's impacting your decision-making (mine was whether I could safely continue to play soccer despite the pain), and you're willing to pay for it (in my case, if I'd waited for insurance to approve it, it'd have been next year anyway, and probably would have cost more if I hadn't met my deductible yet). As a physician, I would *not* personally recommend the total body scans that they offer for people with no symptoms of any abnormality.

The location is very clean and welcoming. My appointment was at 8am, perhaps the receptionist…read morewasn't fully awake yet or perhaps, my customer service expectations are too high. Either way, he was polite. The tech, however was AWESOME! She was very knowledgeable about the process and calming in her explanations. She provided music in my headphones and gave me updates through the process. I made my appointment with a rep. versus online, however, it appears either would have been more than sufficient. The website was very clear in scheduling appointments. No surprises, no medicalese....simple and fast. They gave me the disc when I left and I got my results by around noon! I'd recommend to anyone who needs this service. To be clear, without the contrast, you may not be able to catch miniscule injuries, HOWEVER, I was super surprised that they were able to pick up mine. I feel empowered having this information. Without this....lol....I would have sworn my knee died and was taking the rest of my leg with it! Thank you First Look MRI, Chamblee....(PS. I appreciate the mug and candy you gave as a parting gift!)

The staff here is so nice. I saw PA Taing for my C&P exam and she was thorough and attentive, but…read morealso made great timing! The facility is very nice and clean. You're in good hands here!

I was so anxious and discombobulated that I don't remember the doctors name, but this is one of the…read morebest urgent cares i've been to. They were caring, gentle, nice and genuinely cared and wanted to help. The wait was not long and there were no other patience in the lobby. I will definitely recommend this place and come back again if i need to. Thank you! Yall genuinely helped me feel not so anxious.

The Life Line screening staff that performed my screening in Atlanta, Ga was personable, engaging…read moreand professional. I couldn't have asked for a better screening. This is the 3rd Life Line Screening I have had in the past 15 years. All of them have been done well. But this staff at Vicars Building Annex of Community Church was exceptional.

DO NOT SIGN UP! First year 2018 was fast and efficient, 2nd year 2019 the testing site at Lutheran…read moreChurch of the Redeemer, 731 Peachtree St NE, Atlanta, GA 30308 was very disorganized. Waited 4 hours and still didn't get all my scheduled tests done. Then the blood analysis results said I had kidney disease--- had it rechecked at my regular doctor and it is absolutely normal. (Hope someone wasn't confused with me and is now running around with kidney disease.) So trying to cancel my Gold membership ($19.95 deducted monthly from my account) and the telephones lines aren't going thru and the online contact form is not working. Hope they don't go bottom-up before I get out.

Staff is nice and Doctor Assikis was very pleasant. He explained what was going on with the…read moretreatments my husband is getting. He made us feel comfortable and he was not rushing us. People in the lab and reception desk are all very well trained professionals. This facility is clean, and located in Atlanta but still very assessable and has easy entrance to the parking carage. No one wants to hang out at the doctors office, but if you have to, this is nice. Great thig is that you can get your special medications in the same building.

I had gone to Piedmont Cancer Institute given it was suspected that I have cancer, The doctor was…read moreOK but the rest of the staff I had to interact with could not care less. He had referred me to a Piedmont Head and Neck surgeon. When my wife and I got there the Surgeon's staff had n referral on file nor any of my information. Given that my Primary Care Doctor, Cardiologist as well as my Urologist are all Piedmont doctors, I found it very curious that they had no information about why I was there, Needless to say, we left. I let Piedmont Cancer know about the snafu and they referred me to Piedmont ENT on Peachtree. Again, we got there and meet with a doctor who , again, had no idea why I was there. It was to have a surgical biopsy on my right lymphnoid. After the exam, he had referred my to Emory Winship Cancer Institute. Given all my doctors were Piedmont doctors, my experience with Piedmont Cancer Institute was extremely disappointing. To top it off, where they charge me $50.00 for a smoking eval, where they had asked the following questions: how long have I smoke and how may packs a day. Some eval!!! It may be convenient location but not worth the aggravation and time lost.

I would highly recommend. Lizzie was amazing to work with and extremely accommodating for my family…read moreand I last minute as they were traveling in from out of town for our gender reveal. We did an at home ultrasound for them earlier that morning and everything turned out great. She even has teddy bears with heartbeats for the family to purchase afterwards. Highly recommend.

This place is so GREAT! We went for our 20 week anatomy ultrasound. We don't have insurance and…read morecan't attend a regular doctor office. This place was way better than a regular baby doc office by the way! The lady who did our ultrasound was absolutely phenomenal and kind. Answered all our questions, very informative, went above & beyond. Took her time. Made it such a great experience for my husband, 6 year old daughter, and I. Also fair priced and worth it! Highly recommend! Also their interior decorating design was so comforting and cute. Not bland and uncomfortable like most doctor's offices. We will definitely be coming back for our 4D/5D ultrasound and purchasing the mommy & me package when we enter our 3rd trimester.