The location is convenient. The service is exceptional: Technicians are competent, kind, and…read morehelpful, and I have rarely waited more than a few minutes for any scan. I have even had evening appointments! The office staff is courteous. Radiology reports are efficient and complete. I have had many scans done here, including MRI, CT Scan with and without contrast, and ultrasound. I trust them, and their prices are less than every other imaging lab in the area. If Wellstar orders a test, I immediately call AHI to compare, and the savings at AHI have been significant. If you get orders for a test, you have choices to shop around! I have every reason to go to AHI, and will continue to in the future. (A side note about insurance. We have had Cigna for a few years, and our experience has been less than satisfying, constantly denying and rejecting claims, forcing me to look for cost savings where I can, and also forcing me to out off vital healthcare simply due to their unwillingness to cover me when I needed them. I learned it is a hard and fast rule with Cigna to reject all claims initially, and this has been the case, unless you need a basic ultrasound. The reason I found AHI years ago was because I had BCBS (Blue Cross) health insurance, and they were the ones to call me and send me here! I wish I still had Blue Cross--they always answered the phone and wanted to help me--they had the best customer service and very good coverage back then!)

The office staff was very professional. The testing was spot on, and my diagnosis was exact to the…read moreproblems I had been having. My experience was great.

First time user and I found them to be very professional. The doctors and nurses were very…read moreinformative and explained everything they were going to do that day and what to do for the follow up. I would use them again without any doubt and highly recommend them.

Had to get a PET Scan. It was scheduled for early Saturday morning. The staff was friendly and very…read morenurturing. The process was quick and easy. They made sure that I understood the process thoroughly before they got started. I would recommend Kennestone Imaging Center to others!

I went in to this Imaging Center on Thursday, December 16, 2021 at around 9 am and was greeted by…read moreKenny/Ken, who checked me in, took care of making sure my electronic record on the computer was correct, and got me started in getting my MRI that morning. I was met by a tall guy named Bob or Robert (Radiologist I believe) that was nothing short of exceptional with his greeting ability and bedside manner in telling me what to do and how to get ready for the MRI. Then I met two fantastic MRI technologists, one by name of Amanda, who were both highly customer service oriented in talk and in action/procedures they took. I actually enjoyed getting my MRI that morning and I am so very glad I ran into/walked into those employee lives that morning to be taken care of by them. Bob Roesch 12/17/2021 - Noon 770 841-0672 (cell) elaine2405@att.net

BEWARE!! $$$$ When you go to a WellStar Imaging Center you…read moreneed to be aware of the "facility charges" that may be incorporated into your bill. What would have cost me almost $900 for a follow-up mammogram at a WellStar Imaging Center only cost $45, my co-pay, at a free-standing doctor's office. BEWARE!

My husband has gone to this location twice on that last 4 months. First was for CT scan of lungs…read moreand he had to go back 3 months later. Both times everything was efficient and done in a very timely manner. They pride themselves in getting patients in/out quickly and with great, cordial assistance. The wonderful lady at the front desk is so very nice, friendly and just plain wonderful. We will always go to this location.

Ya, they were very attentive to your needs.. not long at all. Clean bathroom respectful people…read more. open MRI all u need is the whole time is your important information and they set u up for what u come for next thing u know it's time to go.. check them out u want be sorry.

From the owner: Capitol Imaging Services (CIS) is working to be the screening and diagnostic testing provider of…read morechoice for people in the communities we serve as well as their medical providers.

This time Sonya did my mammogram. She explained the procedure and was very patient. She did not…read moretreat my bussoms like they were pizza dough. So often these things are very uncomfortable when radiology technicians squeeze the daylight out of your breast. Nice visit.

So confusing to find this location, it's inside the parking garage but there are NO exterior…read moresignage once off Tower Rd. Then the interior signage reads "Womens Imaging" we were sent here for my husband to have an MRI, I tried calling the facility to make sure we were in the correct place but after being on hold 10 minutes I finally got out of the car and asked the valet and they directed us. With all the money they charge for services surely they can put up a sign or two!

Professional and to the point…read more Staff is efficient and truthful. In my world, that is high praise. Insurance and surgery instructions can be confusing. This staff will take the time to break it down. I've met with two of the surgeons here. Competent and charming. It's like being transported back to small town doctors office. The listen and care. I've never felt rushed or not listened to.

I absolutely hate writing bad reviews, but damn this office staff is the absolute pits of customer…read moreservice. Let me first say though Doctor Greg Hathaway was absolutely amazing, they just needs to clear house on this upfront staff. SKIP THIS SPOT So First time in this office, as I was waiting you could hear customers service in their phone calls, every single time they got off the phone with any one.. they would talk smack about that caller, laugh at them and their conditions/issues. SUPER UNPROFESSIONAL So while sitting there, a elder lady came out, and started to walk out. A lady loudly yelled at her to come back immediately to check out, then continued some lower tone smart ass comment. The elderly lady then came to window, to tell them the doctor said she did not need to check out, then they confirmed it. AND DID NOT EVEN APOLOGIZE TO THE LADY. I get into the room, doctor did great, nurse who was helping doctor did great. LEFT. Now I am insane amount of pain from location of procedure, I call at 8am, then again at 11am to be pushed into voicemails. To get a call back at 3:15pm to be told I can come get it but they close by 4pm. ... uh what? you ON PURPOSE waited till the last moment to tell me I can drive there to come get the script? This is terrible, I will be sending this issue to as many Wellstar as I can, this should not be allowed.

This place is absolutely awful. Dr.Eller is the worst i have tried to have him fix something on my…read morechart for two weeks and he has yet to do that. Also at my last appointment I waited an hour after my ultrasound to see the doctor and he forgot about me and left. The only good thing in the whole entire place is the ultrasound tech and her name is Brittany. she is absolutely the sweetest person in the whole office. I am absolutely devastated with how I have been just dismissed and judged for being a diabetic. They have kind of ruined my pregnancy experience this time around.

Phlebotamist was great. I walked right into the office and into the back as there was no one…read morewaiting. It was supposed to be a pre-op appointment. No pre-op was discussed until I asked for information just prior to the end of the appointment. Their standard fee is to bill for 45 minutes. I was in the chair in the back for a good while...sitting and waiting. Billing for 45 minutes for a blood draw and 5 minutes max of information is not $833 worth of services! Their billing department was unable to make any change. They had submitted my concern previously and were told that the billing was correct. They do not contact you to inform you of results of the review. I do not recommend their pre-op! Other areas of their services (procedures) are efficient and doctors and staff are good.

Had to use quantum for a CT drainage I had for at Wellstar. They were recommended by my OBGYN and I…read morethought they were my only choice. Bedside manner was fine but the billing practices are atrocious. I paid my co-pay in office and have been hounded by their billing agency for it for months. I have called the office and they originally said they were going to take care of it and not to worry, but they didn't and now they're threatening to take me to collections over a $30 copay I paid back in august. I have tried calling and leaving voicemails for quantum but no one has returned my calls.