Sean went to my rental property to check and service my heater. The next day he invoiced me for…read moredisconnecting my heater. Said that it was subject to recall. It took me one minute to call the manufacturer and find my heater was not part of the recall. He did not reply to my texts, emails or answer my phone calls when I asked him to go and reconnect the heater. Some basic communication when he was on site would have avoided his mistake. Also a shame he is not willing to own his mistake and make it right. Now I have to go through the rigmarole of going through Consumer Affairs/VCAT to have my heater reconnected. Unprofessional, uncommunicative and not willing to own up to his mistake and rectify it.

From the owner: Small plumbing business based in Melbourne, working for only the general public on all maintenance…read moreproblems and specialising in gas dyagnostics.

was recommended wow W T F Well unbelievably crap…read more he did a job for me in a restaurant I had to get another plumber to fix the problem This Company is not interested in small jobs. Also I had a leak and trying to booked them in and told me they couldn't get there for a couple of days emergency bullshit this 24 /7 is rubbish you should change your advertising to. Whatever And. You must be making too much money Brian ,,,,, you don't-care I rang them told his wife I think it was her....on the phone that I had a certain items that need to be fixed..... To ring him and have a conversation Does not exist at all All he did was text me giving advice and never answered his calls all I wanted To do is explain the situation But never got a chance Brian you need to pull your finger out she said he would ring me never got the call This is what I expected from a teenager I definitely think twice if you were thinking about this company It's a shame as I was renovating and 60 square home and had quite a bit of plumbing to do on the extension Good don't pick this

From the owner: Doherty Plumbing Solutions is your trusted plumber in Eastern Suburbs Melbourne, based in Burwood…read moreand servicing areas including Camberwell, Mount Waverley, Glen Iris, and beyond. Our services cover all aspects of plumbing, including general plumbing, gas fitting, roof plumbing, clearing blocked drains, and hot water system installation and repairs. We understand the importance of prompt assistance, so we offer same-day services to resolve your plumbing issues promptly. Call us now or visit our website for expert plumbing services!

We are having a very disappointing experience with Xceptional Plumbing…read more A job request had already been open for 4 days from my real state agency regarding contaminated brown water coming from all taps in our property in Victoria. When I called on February 13th, I was told they would call back, but they never did. When my husband called again today, February 21st, he was rude and said the situation was "not an emergency". This issue has been affecting our entire house for over a month. Shower filter turned brown after few use, we are spending extra money trying to make the water usable, and we are now facing health concerns, including significant hair loss. For a hot water system issue marked as urgent, we expected professionalism, clear communication and faster action. Situations involving potentially unsafe water should be treated seriously and respectfully.

Xceptional plumbing have provided exceptional service to me today. A year ago i was exploited by…read moreFergusons Plumbing and charged over $12,000 for treatment of a blocked drain, I couldn't believe how different this experience has been. I immediately felt comfortable with the very experienced person sent by Xceptional plumbing and there is no outrageous cost. Prompt, efficient excellent service. I will be recommending them to everyone i speak to.