I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

Terrible. Asked for basic service. They called me to come pick it up and when I picked it up the…read moreservice wasn't done.

We bought a vehicle from them years back and it was a great experience, but Service is another…read morestory.

Abdiel with Silverback Detailing is amazing. He does great work. I brought in my 2015 Hyundai…read moreVeloster to him that I recently purchased from a private buyer and it definitely needed a detail. My car looked brand new inside and out! I highly recommend him in the western slope valley!

From the owner: Experience the Power of Silverback Detailing!…read more Ready to make your car shine like never before? Look no further than Silverback Detailing! Our mobile auto detailing service brings the expertise right to your doorstep, saving you time and hassle. Discover the ultimate in automotive care with our meticulous attention to detail. From exterior rejuvenation to interior perfection, we do it all! Your vehicle deserves the best, and that's why our team of skilled professionals uses cutting-edge techniques and premium products to achieve stunning results. Whether your car needs a thorough wash, paint correction, or a full-on makeover, we've got you covered! Our range of services includes paint restoration, interior deep cleaning, leather treatment, and more. At Silverback Detailing, we understand that your car is more than just a means of transportation—it's an extension of your personality. That's why we treat every vehicle as if it were our own, delivering unparalleled service and care. Satisfaction is our top priority, and we guarantee that you'll be thrilled with the results. We're not satisfied until you are! Experience the convenience of our mobile service by calling (970) 319-3073 today! Let us bring the shine to you and give your car the VIP treatment it deserves. Silverback Detailing: Unleashing the Power of Automotive Brilliance!

I just used Affordable Towing in Edwards CO and they were very professional, on time, price as…read morequoted, and very efficient. I would highly recommend them based on my experience. Thank you Andre for the wonderful service.

Andrei saved my friend and I when we got into an accident during a snowstorm on Thursday. We were…read morevery scared and he made us feel comfortable and safe. He was incredibly professional and kind and helped us get back to Avon safely. He also gave us the best advice on vehicle safety and recommendations for affordable, local auto shops. I cannot recommend Andrei and Affordable Towing enough!

Staff friendly. Getting in touch with them once they have the car by phone is a nightmare. No one…read morepicks up the phone. Plus, they did not put my snow tires in my car, it was their fault, and they were closed because I picked my car up just before five and could not drive back to get my tires. They never offered to bring the tires to me. I had to wait a week because of my schedule to pick them up. Not great customer service in my opinion, and I am in sales. Repairs of the car was satisfactory, windshield wipers they changed not working right And car still runs rough. So enough said.

Overfilling my oil repeatedly. Went to have my AC looked at and they said it had been overfilled by…read morea quart and a half. I have talked to Justin about it. He said he would put a note in my file. But..... overfilled again. Put so much oil in that it was leaking out the oil pan!

Rob Stokvis was a terrific sales professional. he had the car I was looking for, and took the time…read moreto explain all of the features. Rob even took the time to come pick up my new car in Fruita to take it in to have the windows tinted. Top class experience!

I visited Audi at Glenwood Springs yesterday and had an excellent service experience. Connor…read moreHanlon did an outstanding job assisting me with the setting on my Audi Q5. Connor was extremely helpful and went above and beyond to help align the settings on my vehicle. The team at Audi Glenwood Springs do an excellent job with after service. I know this is the place I will purchase my next Audi Q5. The team is trustworthy, reliable and completes the job with the attention to detail. Thank you, Connor and team. Keep up the great work and thank you for an excellent service experience. Ian Woolley

This is the ABSOLUTE WORST service department I have ever dealt with. The customer service staff…read moreare incredibly rude and not helpful. They are unwilling to let you speak with the mechanic or anyone who has actual information on your car. STAY FAR AWAY if you want honest service and advice on your vehicle.

Went in to test drive some cars, but had to leave to go pick up something in Grand Junction. Have…read morecalled over FIVE times with no response back on our financing. HORRIBLE sales team, HORRIBLE customer service. Take your business elsewhere if you want to buy a car.

After being reached out to you by Don Gerbaz this issue was resolved. Although my warranty didn't…read morecover some of the things I thought it should have. Don did right and paid for the repair of the wheels that were damaged. Thank you very much Don for your time and kindness. I hope that your management reflect your professionalism in the future. God bless. Look forward to working with you in the future again. Scott

Took my truck in for an oil leak 3 different times.....each time they said it was fixed ($10 k…read moreworth of "fixes" in total). After this last appointment, drove my truck 30 miles after picking it up from the dealership and the engine blew up as it threw a rod through the motor. Happened as a result of no oil being in the motor. Again...30 miles after picking it up! Service manager denied responsibility.....owner took no responsibility and offered no assistance. Now my $18k truck is worth nothing unless I want to pay $16k to have the motor replaced.....what a joke! Never do business with Berthod......they are horrible!

I really wish I would have known that Daniel existed several years ago when we purchased our first…read morecar. Working with him was as good as it gets! I loathe going to a dealership and this made the car buying experience much more pleasant. Daniel walked us through the pros/cons of buying vs leasing, and found us two cars that matched our overall household car budget. We ended up purchasing a new car and buying out the lease on our other car, which Daniel also helped us do without paying any sort of penalties. And the car we ended up purchasing was a car a never knew existed until Daniel brought it to us as an option. Besides staying within the parameters of our budget, Daniel actually brought us cars to our HOUSE to test drive and personally delivered our new car to us. As a working parent with two young kids, that alone saved us countless hours. I'll never set foot in a dealership again!!

I own a 2012 Mazda 3s, which I have posted on Craigs List…read more {https://denvercraigslist.org/cto/d/masda3s-touring hatchback/6740984113.html} for the amount of $8,800.00. This morning I received a text from a person interested in purchasing the Mazda and we had planned to meet at 2 pm so they could test drive the car. Upon asking the persons name I was told his name was Daniel. Daniel asked me for the vin # (which is already listed on CL),he asked; if the car had been in an accident, had hail damage or had the car been smoked in? I told him no accident and I don't smoke but it had minimal hail damage (cant notice it) and I sent him more pictures that weren't on CL. @ 2:01 Daniel called while I was in transit and I told him I would soon be there and he told me his car was in the shop and he had to wait for it and now we couldn't meet until 2:30 - 2:45. My son and I went straight to our meeting destination because we didn't want Daniel to have to wait for us if we were going to be wasting time while we were waiting for him. My son and I waited for Daniel in a parking lot starting at 2:15. At 3 pm Daniel texted me and said he pulled the car-fax and it indicated accidents and before he headed down there would I go down on the price? I hesitated answering him because I knew I had not been in an accident not in the Mazda or any other car and I had to contemplate what was going on. I did text back with a "possible" of lowering the price and I thought maybe if he saw the car he would see that the car is nice. Daniel said his ETA to be there would be 3:30. At 3:45 Daniel was still not at our meeting place and therefore; I called him. Yes, I called HIM. He did not seem to have any intention to call and let me know he'd be backing out. When he answered he acted confused about who I was and why I was calling and only seemed to "recall" when I mentioned the car and that it was past the 3rd time he said he would meet. Daniel told me during this conversation that he had a friend he was looking at the Mazda for and he didn't know that she didn't want a hatch back and he wouldn't be coming any longer. I am upset because: -We came to find out that Daniel is an auto broker, which he could have been up front about it from the very beginning. In my opinion concealing that information is bad business practice. - Why did Daniel as a broker not know his friend didn't want a hatch back? - My son and I wasted 4 hours of our day trying to accommodate Daniel in which 1 1/2 hours was waiting for Daniel in a parking lot. - The "accidents" on car-fax were (2) minor window replacements and a no fault minor bump in the rear in a parking lot while I was in the store that broke the lens and put a dent in the hatch that was repaired with new parts. People should find out what happened before assuming anything major. - This is my experience today which has concluded me to believe that I was treated without consideration and with a person who is driven by self motivations. It is in my opinion that a good business seeks mutual benefit for all parties concerned and in this situation trust could have been developed with honesty from the beginning in knowing the true intention of what his motives were. He could have told me he was trying to make money off my car. Helen

Amazing customer service & pricing! Entire facility is clean stocked with customer service goodies…read morefor humans & dogs, awesome business! Highly recommend.

Fantastic experience with the service department for an unexpected repair…read more Road tripping west along I-70 and the plastic clips holding the underside of our Subaru decided to fail/break/go missing on New Year's Eve. After a good samaritan stopped as we were pondering the problem and applied some duct tape to keep us from dragging plastic, we called ahead to the service department when we were ~40 minutes outside of Glenwood Springs. They told us to come in/fit us in immediately on our scheduled drive by time. Hooray! The service department offered a friendly and professional greeting as we rolled in as we were concerned and did not know if our trip would be seriously delayed by days (due to holiday) or not. We were able to relax in their lounge and after ~30 minutes they came back with a fix that got us on our way again. The trip wasn't derailed as we feared! We very much appreciated the experience at this unexpected Subaru Service visit and would highly recommend to others!