They did a GREAT job for a GOOD price and called days later to makesure that we were satisfied

If I could give zero stars I would. Worst mistake was using him. He charged me extra to do deep cleaning to get a few spots out. Once the carpets dried the stains were still there. I now have another carpet cleaning company come tomorrow to fix his horrible job. Stay far away! read more

I left once he arrived since my rental was empty, I got a call from my neighbor 5 minutes later telling me the carpet cleaner left 5 minutes after I did, I immediately returned And the carpets were dry, I called him and he said he did clean them and laughed and said I should of stayed and not left. I now have to pay another carpet cleaner to come clean my 5 carpets before my tenants move in ! I am so upset! That was Very dishonest! read more

I bought their services on Kudzu.com and orginally made an appt. but had to cancel at the last minute. I rescheduled and they tried to up charge me when they got to my house stating that I would need a deep clean and it would be an additional $50. I told them to go ahead and just do the cleaning I paid for on Kudzu and that if there were to be additional charges they should have stated that on Kudzu not after they arrived at my home. He also told me that his machine could not get water stains out of the carpet which my Bissell from Walmart can easily get out. I can't believe their industrial machinery can't do it. He was literally in and out of my house in 10 minutes and that's not an exaggeration! Next time I am just going to stick with KIWI carpet cleaners! There is no substitute for great customer service or for actually providing a service you were paid to do! read more

I am so unsatisfied with the carpet cleaning I received today. I found a good deal on Groupon and figured why not.I'm tried of doing it myself. I'll give them a try. I had an appointment scheduled for 10:30 at 10:44 I called to find out where he was because we had somewhere to be in the afternoon. He told me that he hadn't left and that he would call me back in 15 minutes. He called me back at 11:22 to say that he would be here in 35 minutes. He arrived around 12:15 and when he pulled up he was in a plain van with no signs with the company name. We walked around and looked at all of the rooms and he suggested to get the deep cleaning. Which I agreed too at no point did he mention that the deep cleaning wasn't guaranteed. After he finished cleaning the carpets I looked around and the carpet didn't look any different from when I do it with my personal cleaner. I told him that I was not satisfied with the work and that I should not be responsible for paying for the deep cleaning. His response was that I should replace my carpet. I went ahead and paid for the deep cleaning but I think I need to call the bank and have them reverse the charges. Hopefully this company will do right and give me my money back. read more

Don't use them unless you plan on paying $75 more than they quote you. Very disappointed.

I brought this on Groupon and I'm living to regret it. Three days later we are still cleaning the soap from the walls. This guy spayed soap 2 feet up the walls and doors. My built in cabinets are a mess. I can barely communicate with the guy to express my concerns since they can not speak English. BUYER BEWARE. read more

I have a good experience with this business. I was totally surprised by how nice and friendly the service man was. I was happy about the service provided that day. It was done professionally in a timely manner. I will definitely recommend this cleaning company to friends and family. read more

Terrible terrible company, they don't really clean the carpet just wet it so you can't tell it wasn't cleaned at all until it dries and they also try to up charge you. Got this off living social. Worst living social experience ever, living social needs to screen better. Anyway avoid premium steamers at all cost. read more

First red flag was calling the number to arrange a service and the person answered the phone with, "hello" making me believe I had called the wrong number. While on the phone it was hard to communicate because his accent was very thick and his English didn't seem all that great. SO we made an appointment for the following Monday. I received three phone calls the next day while I was at working because he wanted to come on Saturday. Which was red flag number two, I don't know many companies like this that do weekend work. I was working Saturday and couldn't schedule so I told him he could come Sunday. So he tells me he would arrive in the morning between 9-10 and it would only take 30 mins. This was red flag number 3 since I was paying for 3 rooms. Never had my carpet cleaned professionally before but 30 mins for 3 rooms just seems like a poor service. So Sunday rolls around and by noon he had not arrived. He calls me at 1230 to say he was on his way and would be there in 30 mins. I had already made other arrangements for my day and could not accommodate him. So we rescheduled for our original date of Monday between 2-3. SO today I call him at 330 since he had still not shown up and he says hes on his way to Atlanta and he would be here between 4-6. This was red flag number 4, since this is an extremely vague time range and I have other things to do rather than sit around waiting on this guy. So after telling him it was unacceptable for this kind of service he tells me he will be here after 6. He gave me a 30 mins heads up, arrived at 615, left at 645, and now I am sitting here writing this review. The carpet he did clean looks great but he literally only cleaned around the furniture. DId not move a single thing. Including some extremely easy to move items like a couple of storage totes and some bedroom trash cans. Needless to say, I will NEVER use this company again. TERRIBLE customer service and certainly not even worth the $49 groupon I used to get it. Save your money and go elsewhere! You've been warned. read more

This was the worst service for carpet cleaning. Where do I start....This company was found on Groupon, but I needed to call to make sure that they would be able to schedule on the day I needed them before I purchased the Groupon. He told me not to purchase the Groupon, to just go ahead and schedule the appointment with him directly. We made an agreement to 3 rooms and my stairs for $65. I called the day before so that I could confirm, but no answer and no return call from my message. I ended up calling him the morning he was scheduled to come and he finally picked up and informed me he never looked at his messages. He then told me that he would be here by 8:30am and didn't show until 10am. When he arrived, he then began trying to upsell me for a deep cleaning for more money. This was the same deep cleaning he told me he was going to do for me over the phone for $65. He talked me up to $75 which should have included the scotch guard he promised. By 10:30, he was loading his truck with his equipment, which is next to impossible to do 3 rooms and a flight of stairs. And as I expected, it was HORRIBLE!!! My carpet still looked dirty and seemed like he just wet the carpet. He tried to tell me that one area was a high traffic area and it was where my old couch once was, so there was no traffic there. I even see a couple of stains from his machine that wasn't there before he came. I told him this was HORRIBLE work and he didn't deserve a thing for this. He claimed to be the owner, but never offered to try and re-do to do better or give any type of discount for me being dissatisfied. I had 3 other rooms that needed to be done, but it will be a cold day in Hell when I call him to clean a thing. I never write reviews, but this experience made it impossible to keep quiet. Please DO NOT USE THIS COMPANY!!!!! HE IS A SCAM ARTIST!!!!!! read more

I purchased a voucher from nCrowd for carpet cleaning from Premium Streamers for $49 for 7 rooms. Great Deal, so I thought. When I called to schedule the appointment, I received an hello from a not so friendly voice. (not the company name, I really thought I had the wrong number). I went ahead to schedule the appointment. "Can you text me to with the information?" I agreed to his request. I did not receive a confirmation text or phone call. I called the day before to confirm appointment - I was greeted by the same unfriendly hello - "Yes, I will be there 30 minutes before the schedule time." On the day of my appointment, he didn't arrive on the agreed time, He arrived 1 hour later. (no phone call) After he surveyed the carpet, he decided he was going to charge me extra because the type of carpet. I thought that was a question he should have asked me upfront. After I stated that I was displeased with the extra charge his response was, I am not going to make any money off of this job. My response was why did you make the voucher for that amount if it was going to be a problem for you. I polite declined services at that point. Clearly he was not happy with my decision. He dropped the price of the extra charge and told me it was going to take less than an hour to complete 7 rooms. The whole point of the extra charge is he mentioned it was going to take more time. So how can you clean 7 room in under an hour? (it was a 2 hour job) read more

i had my carpet cleaned by this company 6/29/16. when the carpet was wet i could not see the quality of their work.. on 6/30/16 i went to the property and got a real good look at the carpet. the carpet looked just like it did before the work was done. when i called (404-453-9525) technician to discuss the quality of his work, he told me he would not come back out to even take a look at the quality of the work done neither would he redo the cleaning. i paid him $150 which included extra for deep cleaning the technician was a slightly framed man who spoke with an african accent. read more