I had a year-long quest to get a 2nd ignition key for my 1991 Jaguar XJS-V12. It's a "tibbet" key…read more(round) so few locksmiths can copy it -not even Jaguar dealers! This locksmith had it cut in just a few minutes. THANK YOU!!!!

They were so responsive and able to fix the problem the same day! He explained the trouble with the…read moredoor lock clearly and it was all resolved.

My regular Locksmith didn't know how to do 2 out 3 safes. I only have 1 key to the newer safe and…read moreneed a dial put on it to make it easier. Extremely Expensive though!!!

Responsive.. The service was quick. He made room for me at the end of day, the only locksmith that…read morewas responsive available for same day service. Price was fair and just right for the service.

I brought my truck in for 2 new keys. He cut them immediately. He had the fob on hand for my Prius…read morebut there's a glitch with the 2009 that doesn't allow a new one to be programmed. But he could explain it well & worked efficiently.

Outstanding service. They take the extra step. Had a used car that only had one key - they worked…read moretheir magic to avoid having to get ripped off by a dealer. When remote broke apart it was put together at no cost. A+++

My wife and I just purchased a new home and we needed locks changed, dead bolts installed and a…read morecypher lock added on a key entry door. I called Smart Locksmith at 4 PM on a Saturday and Supervisor Technician, James Ivaneishvili, arrived at 10:00 AM the next day. On a Sunday morning! James is an excellent Locksmith. He solved all of our problems, Provided exclellent advice concerning locks to go with and completed all the work very proptly. We are safe and secure in our new home due to the help provided by James. Thye work was well done and the quality was top notch.

I met Matt when I had a leaky roof. I put out a panic "call" on facebook and before I knew it Matt…read morecame, found the issue and immediately fixed it, then told me to have a nice day. Who does that any more? Most recently, I wanted an extra set of stairs added to an existing deck so of course I contacted Matt. As soon as the weather broke, Rene & Manuel arrived to complete the task. A bit of an issue, because of the original build, but instead of me flipping out, we worked around it. They are gorgeous!! I CAN NOT recommend Matt & his crew enough!! Need anything done, call Matt & Capitol Siding first!!

I have to say I am pleasantly surprised by the complete change in my customer service experience…read moresince Matt has taken over. He not only came out personally to meet with me and to make sure the repairs were done to our satisfaction but he also took the time to ask about my previous experience and seems genuinely committed to making sure that our experience is a good one going forward. Thanks, Matt and team for restoring my faith!

Very professional from start to finish, I would definitely recommend, especially if you have odd…read moreinstallation like mine. I have an old detached garage that was converted to a potting shed, that I wanted back as a garage. It was especially tricky, as the garage floor was on a slope, and the original opening had been enclosed, so it would would need to be roughed in. There were also a couple beams in the area where the opener would be installed that might be in the way. Dave F., the sales manager had a great grasp of the challenges and indicated that they could do the entire job including rough-in, door and opener. I was especially impressed when he recommended that they could install overhead rails that go on a slant that followed the slope in the floor, to maintain clearance with the top of the car. I got 3 other quotes, and none of them would do the complete job or offered the custom installation required. Two of them never even looked in the garage, and one was better, but referred me to a separate contractor for the rough-in. They were all price competitive, except for one that was 4x higher than the rest (the Costco buying program, ugh). The install was delayed a couple of weeks due to installer illness, which is understandable during December. They were good at letting me know about the delay a day ahead of time. Greg S. was the installer and he showed up right on time, wore a mask while we talked and did a great job on the rough-in and installation. It was pretty tricky, as he had to fit the garage door opener rail under one beam, then over the other beam. It was a tight fit, but he made it work. It was a beautiful job. Tina takes care of the billing and did a good job of taking the deposit and sending the final bill. This was all done by phone/credit card to save time. There was one small problem with the final bill, which was quickly resolved. I've had the door for about a month and am very happy with it. I recently mentioned to Dave F, that since it's a detached garage it would be nice to have an outside keypad, and he was good enough to drop one off recently. Again he went above and beyond in service. Thanks again.

Responsive, fixed the issue quickly and I thought a fair price. When something goes wrong with your…read moregarage door, that's what you want: resolution and responsiveness. I would definitely call Door Systems Worcester again and would also recommend them.

My mother got locked out of her house. We called and the tech gave us an estimate of how long to…read moreexpect him. He arrived quicker than the estimate which wasn't very long to start with. Went above and beyond. Won't go into details but we were highly impressed and in the house quickly with spare keys. Very happy customer.

I called for assistance and didn't give me a quote, or a time he was available, then hung up in my…read moreface. Do not recommend, I run a fairly large facility and needed assistance and did not like this interaction.

I'm an experienced long-time take it apart and fix it guy. Usually successful too. This triple-lock…read moredoor had me baffled tho'. So out came the screwdriver - and some screws. At the point of removing Torx screws, my brain said, "yeah, you have those - but wait..." so, I did the unusual, I waited. I called H.Perron and spoke with Brandon. was going to be cute and ask what are you folks doing in the next hour. But he was ahead of me. 'How about this morning? He asked. An hour or so later, Jay appeared and gave me a tutorial worth every penny. It was a complete operator (me) problem. And by stopping, I avoided pretty big problem. Thanks, guys. Ren Knopf

Professional services from the service call to the actual service. The technician patiently…read moreanswered all our questions and installed quality locks.