Randomness defined!…read more The usual sterile pricy experience of a holiday inn without complimentary internet, but with added randomness... A large rum and cola can come as; 2x25ml, 1x35ml, 2x35ml, the cola can be charged as one dash or two, ice ran out at 1900 on a wednesday (and apparently not enough staff to buy a topup from the superstore down the road) Steak on one night superbly cooked and tasty, but presented poorly with tolerable sides. On the other night the steak was poorly cooked but presented very well with tasty sides. Room was a twin when I expected a double, towels scratchy and overdue for replacement, shower hot and powerful enough but leaked water badly out the head. The friendly staff who were willing to try hard to please, even though somewhat undertrained, managed to wrestled this back to a three star rating. Your experience(s) may vary!

We stopped in to inquire about a book of rooms for our upcoming wedding in Higham. By far the best…read morechain hotel we saw. Recently remodeled, very clean and nice rooms and bathrooms. Pool for the kids too. This Picky American gives it a thumbs up!

Lovely hotel, thankfully they were able to accommodate a large party. The rooms were very clean…read moreand provided the basics needed for an overnight stay. The have free wifi and a super fast connection which there is an extra charge. They have a standard buffet breakfast for £8.99. The breakfast was okay, it's not five star dining but it definitely fills the gap. The staff are just so lovely. They accommodated all of our requests made us feel comfortable whilst traveling with many children. Because it was the new year, we were treated to complimentary bottle of Prosecco and the children got treats and books. April is the manager at this location and she was brilliant. She was very warm and kind. To be honest, she made our stay feel as close to home as it could. I'm very appreciative of April and her staff's hard work! Excellent!

Booked online as this was one of two hotels in town. The hotel was pretty basic but had everything…read moreand all the essentials needed for our stay. Located next to High Street we were able to walk to all the restaurants, bars and pubs. Which is always a plus!!! When booking online there are options to add a breakfast but I choose not to. We did try the breakfast twice during our stay and it was ok. There were the traditional British breakfast choices. Bacon, Sausage, Eggs, baked Beans, toast, mushrooms and tomato (which I'm a huge fan of). There was also yogurt, cereal and fruit which was a good addition. From all the breakfast choices, unlimited juices (orange, cranberry, grapefruit and apple) I was most excited about the automatic self serve coffee maker! This coffee maker was impressive and made espressos, americanos, cappuccinos, white coffees and lattes in one touch! This American definitely was not searching around town for a Starbucks because of this machine!

Myself and my husband had the Sunday carvery today 22nd January.And we wasn't very impressed the…read moresalt and pepper pots on the table hardly had any salt or pepper in. The starters had not been replenished. Members of staff seemed to be helping themselves to food and taking into the kitchen while one guest was waiting for crumble and custard and member of staff dish herself some up using custard for herself. Also a member of table staff carved herself some meat without gloves. Puting gravy on and taking it into the kitchen. Should this not be done in their own breaks not when the are meant to be looking after paying customers.

A friend and I headed over to the Bridgewood Manor hotel in Kent for a nice chilled out spa day on…read moreSunday. We were both really disappointed with our day, so we were only there for about an hour before making the 45 minute journey home! Admittedly we did get a voucher from Living Social so we shouldn't have expected much! All we got was a swimming pool that was pretty cold, a steam room and a sauna. I wouldn't class this as a spa! We tried to book treatments a week before to be told it was fully booked, and when we got there all treatment rooms were empty, and the staff were just wandering. The best bit of the day was the plate of pastries we got with our voucher, although we didn't get them with our drinks, and had to chase for them! The bar where we had our lunch was filled with wedding guests, and children darting around and rolling around the floor. Not somewhere I'd be returning!

My husband and I stayed while we attended my sister in laws wedding so we have experiences with…read moreboth the hotel side of things and events. The hotel itself is kind of dingy and not very nice to look at. A number of guests drove right past the place because it is so hidden and covered in scaffolding (which we wasn't told about when we booked to stay the night, separate from the bridal booking of course). Inside isn't much better and is honestly like a maze with wonky floors. Talk about fun house effect! The rooms are pretty cramped too and the room we stayed in had both a double and a single bed with a small desk, there was next to no floor space. The bathroom however, was fairly big and had both a bath and shower. Well, a shower in the bath anyway. The bed was very comfortable but the room was so hot! As soon as we arrived at 2pm I opened both windows slightly to cool it down but waking up at 4am I felt like I was in the Bahamas, so hot and sweaty! There wasn't any need for both the duvet and sham on the beds. Room rates included breakfast and was typical mass produced cooked items (Bacon, Sausage, Eggs) and toast which was really just slightly warmed bread. Our Beans were cold, Croissant very oily and Orange Juice was actually a carton labelled 'Orange Mix'' they dilute with water. Other breakfast items are what they call 'buffet style' where you help yourself. There's cereal, Coffee and Tea. As for the wedding meal, it was marginally better than the rest of our stay. The manager in charge and overseeing the serving of food was very nice and friendly. meal wasn't all that great but again, it's mass produced. Meal included: - Starter of Tomato Soup. Taste a texture was more like Pumpkin and our table agree'd it was very buttery. - Roast Chicken. Our 'self serve' Roast Potatoes and Vegetables arrived 10 minutes before our individual plates of Chicken, Stuffing and Sausage so were cold by the time we got to serving them. Gravy also came 5 minutes after out Chicken. - Profiteroles. 2 of my 3 didn't have any cream filling in. Others on the table also said theirs didn't too. Weather they ran out of cream and thought we wouldn't notice or they get an outside company in I don't know. The 'Coke' they also served us was Pepsi (yuk) and flat as a pancake. One thing I was very impressed with the wedding meal and evening reception was the decoration they done in the room. It was very well laid out with plenty of spaces between tables and decorations themselves very pretty. The evening DJ, also supplied by the hotel was good. He kept the party going well into the night with a good mixture of both English and Indian music to keep both Bride and Grooms families happy. Not a place I would like stay at again but for the short time we were there is was ok. 2.5 stars overall I think

From the owner: Friendly, local hotel With function rooms and event space. Weddings, birthday parties and meetings.read more

2 years ago living just minutes walk from where this hotel now is I saw the very first stages of it…read morebeing built so when my husband and I returned from California for a quick family visit this was a great place for us to stay as not only was it one of the cheaper places to stay but also in an area we know very well and within walking distance of many of our favorite restaurants. The hotel is small with just 26 rooms but the rooms are a very decent size and nicely laid out with TV, Computer desk, Vanity mirror, Hairdryer and spacious Bathroom. The bed was very comfortable and I loved the fact that they had two different kinds of pillow - one slightly softer than the other. One thing I wasn't so keen on was who on earth thought of putting the toilet tissue on the wall opposite the toilet??! It was a long stretch to try and reach it even for someone of normal height. This is also one of those places where you don't get complimentary Shampoo ect but you can buy it from reception and there is a dispenser in the shower filled with Imperial Leather Shower Gel. The Manor Farm Beefeater located next door (review for that here: http://www.yelp.com/biz/manor-farm-beefeater-restaurant-and-pub-gillingham#hrid:2-x6vFkzET97Anqdp-vdgQ/src:self) is part of the same company where Breakfast, Lunch and Dinner is served but are not included in the room price. Parking is also free and as previous mentioned there are plenty of restaurants and bars within walking distance. Some include: Blue Ginger, Indian Takeaway: http://www.yelp.com/biz/blue-ginger-gillingham#hrid:RgEzpfLXG7n0I3ywwKzpPQ Raj Rani, Indian Restaurant: http://www.yelp.com/biz/raj-rani-gillingham#hrid:-kHiREyuoMYT9sHyvxQXsQ Far East Chinese Takeway: http://www.yelp.com/biz/far-east-chinese-takeaway-gillingham#hrid:g7wyOgDtwoOTcMiUA--7RQ Queens Head Harvester, Resaurant & Bar: http://www.yelp.com/biz/queens-head-harvester-gillingham#hrid:JTFzQJQ7VOupomNNltf9hw Meridian Spice, Indian Restaurant: http://www.yelp.com/biz/meridian-spice-gillingham#hrid:ZTouswDMm_31k_E8-ousJA The Cricketers, Public House: http://www.yelp.com/biz/the-cricketers-kent#hrid:BnHgEg_R1uKG91PiKgIeEw As well as Tesco (for grocery), Lloyds Chemist, Wilkinsons (for almost everything), Card shop, Doctors and numerous banks.

Loved the hotel, super friendly staff, awesome showers and tubs, simple and easy, worth its price…read moreand more. Didn't have a chance to try their breakfast but it smelled delicious. Comfortable bed, clean sheets and towels, and even more upon request. No complaints would recommend to stay here.

My husband and I had our Wedding Reception here in January of last year and were happy with the…read moreservice we got. Having married in St Lucia we were looking for somewhere reasonably cheap to have a reception for friends and family when we got back, this place was convenient and we got a good deal. When viewing the property the staff were really helpful in helping us choose the correct room for us - they have 4 conference rooms of different sizes: Small room can fill to capacity of 70 Medium to capacity of 100 Large to capacity of 150. Extra Large room to capacity of 250 All if the rooms have a bar located in them and they also provided us with a DJ - prices range from (if I remember correctly) £150 - £275. The DJ we had was excellent and so friendly. He really was all about us having a good night. We decided to go for our own catering which this is one of the very few hotels allow you to do and we were given entry to the room 45 minutes before are booking started in order to get the food set out. On top of this we also went for the Spa Bridal suite for the night which was £140. Although we were only in the room for about 9 and a half hours it was nice to be able to stumble back to the room once our guests had left and have a nice soak. Breakfast brought to our room was also included but wasn't too impressed with it to be honest - cooked sausage, egg, beans and toast with cornflakes and tea. Tasted a lot like the cheap Tesco Value stuff but it was ok. All rooms have the usual tea and coffee making facilities, colour satellite TV, hair dryer and broadband for a charge. A bar is also located in reception. Overall a fairly decent and friendly hotel for the purpose we wanted but don't think it will be a place for us to stay at otherwise though. 3 stars for the hotel 4 stars for the service we got

This used to have a night club years ago built in which they have closed down but you can still…read morehire out the rooms for weddings, parties etc. The hotel itself is nice and basic. You have function rooms also which are very large. You have free car parking with a huge car park incase there is a coach load of you, and it is close to the high streets and sports centres

Only for the restaurant within the hotel, they do lovely sunday roast lunch -dinner, it is very…read moregood value for money, £6.5 for main course, staff is very professional service and place is not big, but very traditional feeling, very cosy and very good for couple have lunch and quiet place to spend weekend together. Highly recomended.

We (german twen-couple) stayed here for 2 nights and cannot recommend it. The bathroom is dirty,…read morethe bathroom-door doesn't close properly. The breakfastroom is rpretty dark, the promised fruits are given only on demand and the yoghurt I got was 7 days past its best-before-end. The Wifi cost an additional 5£ for the stay. Alltogether we wouldn't have complained if it would have costed below 50£ per night, but 70£ for the night is definitely not worth the stay!!! 1* out of 5.

I've found a few little gems when booking hotels for business purposes on late rooms or last minute…read moredot com. This one, now called Hamlets Hotel (& Restaurant) is just that. Rooms are comfortable, as are the beds. If you asked me for any negative feedback ..... the TV is too small ...... nice flatscreen but very small ..... 19" at best! Food I've sampled from the bar menu is plentiful and tasty (top chips). The cooked breakfast is good too, cooked to order. Staff are always friendly, welcoming and helpful.... especially the barman. The bar is very comfortable, a plethora of comfy chairs and sofas to choose from. I haven't eaten in the restaurant yet in the evenings .... the menu does look good though, and is reasonably priced. Every visit down here in Kent results in me booking this particular hotel .... definitely worth the ££££

The good: Picturesque old building, big rooms, good shower water pressure, nice bar/restaurant,…read morefood was good: the Thai Green Curry was delicious and the full English breakfast was good. The bad: No WiFi in our room (we were at the end of a corridor), however step out into the corridor and it was fine, and it's strong in public areas. 5Mb down, 1Mb up. Caulking in the tub/shower going pink. The ugly: Toilet did not flush. Told reception about the toilet and got a "oh thanks for letting us know", but it did not get fixed. While sitting by reception (so I could use WiFi) I heard other guests checking out and complaining about their plumbing too - one shower would not get hot and one was either freezing cold or scalding hot. In summary: A nice old place but with some deferred maintenance. Better for tourists than hardened business travelers.

Does BnB rooms. The building is quite old in parts but the bar restaurant area is very run down,…read morehad a lousy sour pint of LP in there never went back. It vies for the young binge drinking set at weekends along with severl other places up that end. Used to be a lovely old place till the brewery screwed it up.

We visited the Verve Grill on Saturday evening with friends who had come to stay having previously…read morevisited another Village grill last year. We thought we would have the same experience, but how wrong we were. We were seated and the chairs were filthy and stained, not a good start to the evening. We were asked if we wanted drinks, but we had come straight from the bar with some so declined and gave our orders for food. Two of us picked a starter of 4 skewers of chicken on a grill which is £7.50 per head. To say that each skewer was smaller than half your little finger and just as thin would be too generous - they were minute, less than a bite size and very dry. Over an hour later our main courses came. Two of us had sirloin steak and the waitress didn't know who ordered which one or how it was cooked - we guessed based on the potato choice, but it was wrong anyway. Medium was burnt on the outside and as dry as a bone inside. It was full of gristle or fat and just tasted horrible. We tried to request further drinks at this point, but there were no waiting staff around and they didn't return until 15 minutes later when we had almost finished our meals. The plates were cleared and we were given the menus to select a dessert. I had had enough by this point and just wanted to leave. I was embarrassed to have taken my friends here, but the other 3 ordered desserts. The two men wanted what the couple next to us had - waffles with chocolate sauce and ice cream and my friend ordered sticky toffee pudding and custard. The desserts came after around 30 minutes and the men's desserts were nothing like the couple next to us - it looked like they had run out of the sauce and the ice cream! However my friend's dessert was presented with a separate little jug of custard. When I say "little", I mean tiny! The worst part was though that it had been used previously! There was only about half an inch of custard in it and there was dried in custard up to the top of the jug and over the lip! We asked for it to be changed immediately. To be honest, I think we were all so shocked with the poor service and, being a little tired too from a long day, we all just wanted to go. Suffice to say, we will never be returning and I have submitted a complaint. It was a very poor standard all around ... food, service, cleanliness and price for what we had.

Food was good but had some bad aspects, the burger would have tasted better if it was fresh as it…read morewas dripping with oil but on the other hand the chips were nice and the service was pretty good.