My first time here since switching new insurances and had to come here for myself (dry, wheezy…read morecough, with mild congestion). Considering it is the cold months, it wasn't busy coming in on a weekday mid afternoon (they close at 8pm daily). Office was very clean. Wait time wasn't too bad (15mins that's including the time I had fill out paperwork). Staff were very welcoming, nice and patient. They ask that you kindly wear a mask if you don't show up with one (no biggie!). I knew I would have some sort of respiratory issue but wasn't expecting bronchitis. I saw the NP and she was so nice and thorough. Administered an injection, breathing treatment while I was there, and ordered the recommended medications for further treatment. Overall my experience there went really great and so happy I got to come. I felt seen and heard - oppose to other urgent care places where you're rushed out the door. Thank you for taking care of me.

I just started coming to this facility, and I really like it!…read more I've only had the pleasure of meeting my PCP doctor once, but can tell she's a very good doctor, takes the time to listen and ask questions & was just an easy person to talk to and open up with. I had a broken foot so she ended up putting in an (expedited) referral to see the foot specialist, which just so happened to be located on the second floor! The very next day the referral was approved and the podiatrist office (foot doctor) was calling me to set up an appointment for THAT following day... Super fast! I've seen the podiatrist a handful of times since then, and he's a really cool guy as well! Communicates well and definitely has your best interest at heart! Pretty funny guy too! I've also gotten my blood taken here per my doctor's request, and have had several foot x-rays done here as well, I love that everything is located in ONE building!! The building isn't even super huge either! so it's easy to navigate around. They even have an ER! Plus I've noticed that they're hardly ever busy! It's pretty much empty every time I've come! wait times are no longer than 10 minutes at the most. My last appointment I was 30 minutes early and they were able to get me in right away! Just seems to good to be true lol. Friendly staff, clean facility, so grateful to have Dr Raju (her nickname) as my PCP and BFMC as my doctors office. -The end.

Had a procedure done. Easy check-in, Staff made me feel comfortable. The Dr was outstanding; she…read moreexplained everything to me during the procedure as needed. Big thumbs up to staff.

They offer heart care. Dr. Gerry is great…read more Everything went great, clean and the staff was awesome.

I am so appreciative of the care I have received from Geo. In November 2024, I was in the hospital…read morefor a week. It was a very scary experience. When I was released, I scheduled with a colorectal surgeon I had seen in the past. He was updated on what happened that landed me in the hospital. His answer to this is "fiber." I knew this was not the only answer so I went to see Geo. He absolutely knew this was not the answer for me and put in for more testing. Then referred me to an excellent surgeon in Santa Clarita. The surgeon went over all the test results, and said that I definitely need surgery. Fiber was not the answer. My situation would have continued and could have been dire consequences. If it wasn't for Geo listening, it could have been a very different outcome. 5/27/25

I absolutely love the providers at this office. I have seen the PA, Matthew I think is his name. He…read morewas attentive & listened to all of my concerns. One thing had lead to another & now I see Dr. Vagilarsky there. He has been exceptional. This is hounds-down the most proactive, thorough & professional provider I've had the pleasure of working with. He is kind, thoughtful & always asks if I need anything else from him. He's performed two procedures on me & I've had no complications with either. It's genuinely challenging finding good doctors, especially specialists these days but thankfully, he's been mine. I will always recommended this facility based on the level of care I've received from him.

In our attempt to enter the NEW Adventist Health Hospital ER entrance (formerly Bakersfield Heart…read moreHospital) we were most pleasantly surprised when the FORMER automatically-opened doors to the ER FAILED TO OPEN. PERIOD! Wow~. An opportunity to delay care for an emergency! Now that's a great way to get sued!!! DELAY OF CARE - OH, BUT WAIT! LET'S ADD A NEW TWIST! INTENTIONAL DELAY OF CARE!!! Hey, now that's the AMERICAN WAY, ain't it??? Especially when you are seeking EMERGENCY CARE! WOW! Adventist Health's signature logo of "Living God's Love...through healing, wellness and hope..." (Sic) couldn't be more true...because you going to DIE just trying to get in to the ER at their NEW hospital on "SILLECT" Avenue! And..."SILLECT" it is bc you going to be "Living God's Love" too...Cause you'll be in God's arms in no time at all~~~~!!!!! Way to go NEW Adventist Health ER entrance that Samson himself could not even F*cking open the freaking damn door is so damn heavy. WAY TO GO! Just absolutely LOVE it! One for the record books! WHOOOHOOO!~!!!!

Just stopped by the pharmacy, the line was long but every window was open and he'd the line moving…read morequick! I have no complaints very convenient pharmacy! Long time Kaiser patient and love their care quality and services they provide!

Depending on what your visit is for. Urgent care experience…read morewas quick and fast for me. Kaiser Staff was nice and respectful and knowledgeable. Let's pray that the staff does not go on strike again because the other set of people or something else.!

Doctor Katrina De Castro LLAMAS MD very professional, kind,…read moreand friendly knowledgeable of my concerns and explained every detail on moving forward with my treatment , definitely would recommend this doctor

Kaisers dermatology department office is here and it's so nice. It's beautiful. High end. The staff…read morewere all very friendly and professional in the front desk and back office area.

Some of the kindest and most caring nurses you'll ever meet. My wife is getting her immunotherapy…read moretreatment here after finishing chemo and the staff have been nothing short of incredible to her through the whole process. They are kind and compassionate and check on us constantly while she's being treated. They share stories and have gotten my wife to laugh during treatment. We're so blessed to have the great staff here to help much such a horrible thing a little easier to get through.

I would like to thank all of the nurses in the Dignity Health Infusion center. Appointments are…read morereadily available. They have been very very kind and supportive, God Bless everyone who goes there, and all employees. I am very happy that I go to this facility. Very good attention to care.

I have no complaints about the doctors and N.P.'s. My complaint is the communication system! CSV…read moreneeds to do better. When a person says they will update you regarding an important document that needs to be signed they need to follow through. It should not take 2-3 weeks of a client calling and getting told they will leave a message for the correct person and never receiving the call. I am looking for a new practice.

My issue is with all of Clinica Sierra Vista in general and the processes involved in getting a…read morehold of the actual clinic I go to. This is impossible, and calling the Clinic takes you straight to a call center. If you need to give the Dr's nurse a message, or inquire about anything it is not an efficient system. Then there are the referrals. I had to call twice this morning. First person said I did in fact have 3 separate referrals and gave me the Ph#'s and names of the offices related to each referral. Calling those offices they either did not have the referral, or could see part of what was needed to book me an appointment. The lady at the hospital I was trying to make one of the appointments at advised me she has had to call Clinica Sierra Vista several times and request the Dr's orders to help other patients get in for their appointments. She said many patients go through this back and forth and are unable to book their appointments through this process, they have to go into their Dr's office and request a copy of the order to get in for the appointments. This is unacceptable. Many of us are obviously ill and this isn't 1980, there is NO reason this should be so hard. And seeing the Dr, I love the medical professionals and staff at my Dr's office in Wofford Heights! Always friendly and helpful. The only problem I have is that if I have 2 reasons, or more, to see the Dr I am supposed to make an appointment for each. For people like myself with several issues, and a job, this is an impossible request. My health needs are NOT being met fully because of your company's procedures. Procedures that make you tons of money, and leave us without our needs addressed. Do better!!!!

I have been going here for a while now. Dr. GILLI's staff is amazing!!!! Either text or email and…read moreit is taken care of promptly. Dr. Gilli will tell you like it is. No nonsense. So if you don't like hearing the truth about your care, find another doctor to patronize you.

Tracy will prescribe multiple drugs and not know side effects. She was condescending from the 1st…read morevisit but I thought it was quirky. In my third visit with her, today, I had to literally walk out and won't be back! I asked other staff if she was just having a bad day. So consistently condescending but today she was actually rude. I asked about side effects of a particular drug she stated no one had ever complained to her before and dismissed my question. Then when I asked her to clarify something she got irritated with me and started with more condescension. If you don't agree with her she will belittle you into thinking you're the one that's wrong rather than explaining like most doctors! No thanks! Update: 04/15/26 - I spoke with Dr Gilli on the phone and it's seems they are somewhat flippant and unapologetic in their attitude towards the situation. I don't feel comfortable with this response that she "always" treats patients with respect after I conveyed the opposite in a professional manner over the phone. This was damage control gone wrong imo. Black box warnings are serious and it's too bad this Dr. doesn't care to make any changes as she is a 25 year employees with the company. He's got her back regardless. I appreciate the call back but it's clear his attitude is just like hers. They don't care.