Premier Storage

I recently needed a storage unit fast and these people were especially helpful. They helped me…read morefind what I was looking for, explained everything, and answered all my questions. The unit was clean which you do not see from many companies. The people made this stressful situation a little less stressful.

From the owner: New Mini Storage Center located in Conway, Arkansas at the corner of Hogan and Dave Ward Drive…read more Great Rates, Safe, Clean, Advanced Security and ready for you!

Budget Mini Storage

Great experience, they didn't let me leave until I was satisfied with the size of unit I needed!!!…read moreAlthough it was a busy day, everything went smoothly.

From the owner: At Budget Mini Storage, we offer drive-up storage units for rent to allow for a convenient self…read morestorage experience for our tenants. Park directly in front of your storage unit door and load and unload with ease. You won't have to worry about long storage hallways to get to your unit or moving items up and down sets of stairs. Need to rent storage units in Conway, AR, on the go? Our online rentals allow you to conveniently rent self storage wherever you are through our website. Or visit our in person office at 12711 MacArthur Drive, North Little Rock, AR 72118.

Conway U Storage

4.5

(4 reviews)

I have been renting a small unit at Conway U Storage for almost 3 yrs. My only issue with this…read morebusiness, is that the prices for my unit has gone up $10 every year. But since my payment is auto-payment, I didn't notice. They do have some employees that have great customer service skills (shout-out to Hunter). Tiesha.G

Just used the moving labor service to move furniture and boxes from a POD. They showed up on time,…read moreknew what they were doing, worked steadily, were friendly, are insured and bonded. Not more you can ask for when you need help on a move.

Midgard Self Storage

1.0

(2 reviews)

Honestly, I do not know if they're any good or not. I went in looking for someone to talk to about…read morewhat I needed. I was greeted by a huge monitor screen with a talking man. I asked to speak to a person. He claimed to be a person. He refused to come out. Sorry, I don't facetime inside of an office. If you can't walk to your reception desk, that tells me all I need to know. Not impressed at all.

This place is the worst in terms of communicating with college kids about their rental agreement…read more My son needed storage space for one month and now ends up having to pay for 3 months for some reason in the fine print. Sad this place would do this instead of working with people.

Marks Mini Storage

2.2

They heavily advertise that their cameras and gated access makes their site secure, but apparently…read moreit's not. The recent break-in at my unit, which the security cameras missed because they weren't covering my area, just shows how poorly things are handled here. To top it off, not only did the cameras fail, but I also found out that they never gave me the information about self insurance, that was supposed to be provided when I rented the unit. As a first-time renter, I had no idea I could get my insurance. The thieves took about $8,000 to $10,000 worth of stuff. If the security was solid and they had told me about insurance, I might have had a chance to recover some of it. It's frustrating that I found out they didn't provide the self insurance brochure at the time I rented the unit, or inform me that my unit was not covered by video. On top of that, I forgot to lock my unit during the chaos of going back and forth to move things into storage. I trusted that IF anything happened their cameras and gated access would help deter a break-in or at least assist in providing proof help out the police. To make matters worse, they acted very nonchalant when we informed about the situation. They didn't even bother to call back when they said they would when they got a chance to look at the cameras (which took a couple of days). The complete lack of professionalism is appalling. I'm really disappointed with the lack of security and responsibility at this mini storage place. The recent break-in at my unit, which the security cameras missed because they weren't covering my area, just shows how poorly things are handled here. They heavily advertise that their cameras and gated access makes their site secure, but apparently it's not. To top it off, not only did the cameras fail, but I also found out that they never gave me the information about self insurance, that was supposed to be provided when I rented the unit. As a first-time renter, I had no idea I could get my unit insured. The thieves took about $8,000 to $10,000 worth of stuff. If the security was solid and they had told me about insurance, I might have had a chance to recover some of it or get compensation. It's frustrating that I found out they didn't provide the self insurance brochure at the time I rented the unit, or inform me that my unit was not covered by video. On top of that, I forgot to lock my unit during the chaos of going back and forth to move things into storage. I trusted that IF anything happened their cameras and gated access would help deter a break-in or at least assist in providing proof help out the police. To make matters worse, they acted very nonchalant when we informed about the situation. They didn't even bother to call back when they said they would when they got a chance to look at the cameras (which took a couple of days). The complete lack of professionalism is appalling.

I am a new renter & I almost feel bad about only giving them 3 stars because the staff is super…read morenice & their facility is so clean & new, very nice looking! Great security too but I had 2 things that popped my perfect bubble last minute. As I'm signing the paperwork I'm told there are gate hours (6a-10p). For me, that's a huge problem. I was told that 24-hr access could be arranged for an additional fee per month & it didn't seem like it was something that was ok. #2 Didn't know till I'd decided to rent that I would pay for the days remaining this month plus next month's rent & a service fee of $5 upfront! Wouldn't have been bad but the info seemed very last minute & I probably would've made other choices had I known before on either. But everything else is top notch when it comes to Mark's

Museum Road Storage

3.4

Christina is the best. The most professional and personable and accessible storage facility…read moremanager I've worked with and I worked with several. The units are clean and kept in good repair. When she tells me something I feel I can take it to the bank. Esther Partin

10/10 customer service. Definitely one of the best storage options I've come across since living in…read moreArkansas. Very clean and maintained. Would recommend to anyone!

Safely Tucked Away Mini Storage

2.0

(4 reviews)

This place is terrible. I used Safely Tucked Away to store all of my household items after I moved…read morefrom California to Arkansas and temporarily lived with family. When I was in California, trying to set up a storage unit, every person I talked to on the phone gave me different info. I was needing place to park a moving trailer (like an 18-wheeler) over night because my moving company couldn't drop off and pick up the moving trailer on the same day. I carefully and thoroughly explained what I was needing and why, but I couldn't get any two staff people to give me the same info. I ended up using them anyway because it was a good price and conveniently located to where I was going to be living. The time my stuff was stored there was uneventful - I have no complaints about security. When I moved out of my storage unit, I discovered numerous dead roaches in some of my boxes. I appreciate that they were dead roaches - clearly they are trying to be proactive about infestations - but there were still clearly signs of infestation. I used the Budget moving truck rental component of this company - that was a terrible experience which I'll try to review if I can find a listing for Budget. The biggest problems started after I checked out. I gave proper notice and followed all of their move out procedures. The next month, they charged my account 140 on autobill. I called the manager who apologized and promised he'd credit me account back. He didn't. It took multiple phone calls and finally threatening to report him for intentional fraud for him to credit my money back. He never apologized after the first call asking for my money back. He just kept having lame excuses (over a 3 week period) that he was busy and would get around to it. And guess what? It's now the first of the month again and they autobilled me AGAIN. This time, I've contacted my bank and have reported it as a fraudulent transaction and have blocked all further transactions from this merchant. Steer clear! I don't know what the other storage unit options are in Conway but they've got to be better than this.

Was informed that they were moving away from outside storage and to POD storage. Moved out my…read morecamper (even had to move a boat out of the way so I could hitch it up as they already had a POD in the way to line up truck); and was then was billed the following month on my credit card. They refuse to refund the rent even though they terminated the contract.

College Hunks Hauling Junk & Moving - Little Rock

3.4

(49 reviews)

Move across 4 states went great. EJ and Gino were very polite and professional. I highly recommend…read morethem!

My experience with College Hunks Hauling Junk & Moving was extremely stressful and devastating. I…read morepaid for a full-service move, but key services were not completed, the cost exceeded the quote, and the overall handling of my move fell far below expectations. I hired this company because I needed help with a full move, including packing and assembly. My quote was around $2,900 and included services that were not actually completed. They did not pack my home as expected, leaving me to continue packing during the move, and despite those services not being done, the final cost ended up being even higher than the original quote. In addition, the move was delayed by a day and a half. On the morning I was expecting them, I was actively communicating with someone managing the move and had already provided my gate code. He later claimed I missed a call from headquarters, but I was under the impression that I was already speaking with the appropriate contact. Despite being present and in communication, I was not moved that day. I was also told they were closed on Sundays, which was not accurate, and I was unable to get additional boxes when I needed them. I had clearly communicated that I needed the remaining items packed, but that was not done. The move itself became chaotic. Their truck broke down, the move dragged on for hours, and my belongings did not arrive at my new home until around 9:00 PM. The movers were at my home until approximately midnight, and after all of those hours and the amount of money I paid, my home was still not livable. Nothing was assembled or set up in a way that allowed my family to even sleep there that night. Instead of being able to settle into our home after a professional move, I was left in the middle of the night trying to figure out where my children and I could sleep because the house was not functional or safe to stay in. Boxes and furniture were placed in ways that blocked hallways and access through the house, with heavy items stacked on fragile ones. Items were placed randomly instead of in organized rooms, leaving me unable to find what I needed, and the garage was filled to the point that I could barely function in my own home. All boxes were labeled as well. One of the biggest reasons this was so upsetting is that my daughter was recovering from ACL and meniscus surgery. I specifically needed this move handled professionally so we could have a safe, accessible living space, but instead we were left navigating around piles of belongings and blocked areas. Assembly was also supposed to be part of the service, but it was not completed as expected. Beds and other necessary pieces were not put together, leaving us without the basic setup we needed after a major move. Because so much was left unfinished and disorganized, it took me three separate trips and extra help to complete my move. It was a total of six hours driving time back-and-forth, but that doesn't count loading the cars and finishing a move by myself, and it caused me to miss two full days of work. I understand that unexpected problems can happen during a move, but what matters is how a company responds. After explaining everything that occurred, I was told they would not provide compensation or a refund adjustment, despite the incomplete services and the condition my home was left in. This was not simply a move that "didn't go perfectly." I paid a significant amount of money for a professional service so my family could transition safely into our new home, and instead I was left overwhelmed, physically exhausted, and still dealing with the aftermath. I reached out to the company and they refused to take any responsibility or compensate me for services i did not received and making this one of the most stressful experiences i have ever had moving. as a solo mom with an injured daughter and two small children, it will take me weeks of not months to get things livable.

Prompt Moving & Transportation

(10 reviews)

I have never recommended a mover until now! Prompt Moving has the hardest working and good natured…read morecrew you've ever seen. They were polite, professional, and did an awesome job. They loaded our entire huge home in 4 1/2 hours! It was amazing. They unloaded at our new house in just 3 hours, and put all the beds and furniture together. Not one thing was broken or damaged. They put everything exactly where we asked. This is the first time we've ever been happy with a mover and we wholeheartedly recommend this Prompt Moving!

We had furniture moved from our home to a storage unit. The 3 guys were very careful, responsible,…read morerespectful and friendly. Excellent company. Very competitive in pricing. Great customer service. We have used this company twice and will using again soon.

U-Pack Moving

4.3

(14 reviews)

This is the third time we've used U-Pack for moving. These were very long distance moves clear…read moreacross the country with everything we owned... It all went perfectly. The truck delivered the 28 ft trailer on time, we filled to the brim and called to have it picked up and there were right there the next day. It took almost two weeks to get our stuff delivered.. perfect. The guys that dropped of and picked up couldn't have been nicer. Price was good too. We have used other movers and we got scammed.. I would never ever use anyone else but Upack. We also used one of their Cubes to move one of our kids and that was also a perfect move. You can't go wrong with this company.

I have used U-Pack on more than one move across the country and as of today I can say that they…read morehave gone down hill thanks to JESSE out of the main office in Arkansas. I had moved across the country back in April and had the Lawrenceville, GA office hold my cube ever since. I was told to call the main line to get them to adjust my full monthly rate because my bill due date is tomorrow October 6th and I'm having my cube delivered this Friday, October 8th. JESSE refused to help me after I have been informed that they normally due this. So now I'm paying my full 30 day fee for a few days. BEWARE of speaking with this kid and using this company. They obviously could use losing customers!!!!!

Two Broke College Kids

(2 reviews)

TBCK far exceeded our expectations during our move. They picked up stuff at two locations, without…read morecomplaint, and then drive 2.5 hours to our new home. We didn't know, but the air conditioning was broken at our new house, so they unloaded a full truck in 90 degree temperatures, inside & out. And every employee was polite and pleasant. Would recommend them without reservation

Recently, we needed to start moving all of our belongings out of the building my husband has been…read moreusing as his shop for the past 4+ years and into several storage units. My son & I worked for a week and got most all the things out we could handle. Then I scheduled 2 Broke College Kids out of Conway, AR to come move the large furniture, appliances and all of my husband's heavy machinery and tools. The estimate Drew gave me was for between $1,300 & $1,400. When they finished the job, my son filled in my check for $1,353. Imagine my surprise when I got a text from Drew the next day to say that they accidentally charged me for 4 men, but one guy wasn't available so they only had 3, but it didn't get changed in the system. My total now was only $945.00 and they would refund me the difference. Wow!! This young man and his company are not only dependable, fair & responsible, they are honest!! Often a truly hard combination to find. Thank you, Drew. I will be singing your praises to the mountain tops!

Premier Storage - selfstorage - Updated August 2026

People who viewed Premier Storage also viewed

Hogan Dave Ward Storage Center

Museum Road Storage

3.4

10/10 customer service. Definitely one of the best storage options I've come across since living in…read moreArkansas. Very clean and maintained. Would recommend to anyone!

Chenal 10 Storage

4.2

Great customer service! Very friendly staff. Clean facility. Post office in the main office!…read moreVery convenient

After trying to reach them by phone numerous times to get an extension for removing items from…read moretheir facility, i was charged an entire month's rent for one day. The key for the lock was lost while moving out and was found the day rent was due, i went to get the last items out and they were closed the day after 4 July. The closure was not Posted on the door nor was it in the message when you called to reach an associate.

Modern Storage Maumelle Blvd

Clean, safe and all the staff I interacted with were friendly and professional. We only used the…read moreunit for about four months, but had no issues during that time. If I needed to store stuff again, I'd definitely use them again. They also had a truck you could use for moving, although I never used it I thought it was a pretty cool added value.

Budget Mini Storage

Great experience, they didn't let me leave until I was satisfied with the size of unit I needed!!!…read moreAlthough it was a busy day, everything went smoothly.

Downey Moving & Storage

3.3

(12 reviews)

The female packer had the WORST attitude and was covered in cigarette smoke. Trying to settle a…read moremiscommunication and she just jumps to that she's just going to leave (in which they did...thank Jesus). Ultimately we had to have a Travel Management Representative come out to settle the whole situation. As they were leaving I still had to sign for the boxes they packed and the inventory wasn't even full filled out... they packed 3 boxes and only 1 is reflected on the inventory.

Update from 1st review Wardrobe delivered and I was not…read morecharged an additional fee.Individuals that delivered were professional hardworking and courteous.

Highway 365 Storage

3.0

(2 reviews)

wow they changed their name because of all the bad reviews This is red dot storage:…read more 1) rat and mouse infested - manager said there was nothing they could do about it due to the woods nearby- did add mouse bait 2) upcharge on the rates after 6 months - 3) always adding a new charge or premium

Love the crazy creative guy who works here. Very funny and helpful…read more All businesses should be run this way. Jessy

Brandon Moving & Storage

3.3

(7 reviews)

Had them move things out of a storage building. They broke a glass in a big picture that I had…read more Their fault due to their worker. Told me to file a claim and have the glass replaced. Then say they only pay .09 a pound for damages the picture was scuffed really bad from the glass breaking. $900 down the drain.

The group went above and beyond with moving all furniture no matter how heavy. There were some…read morethings that popped up and they handled the surprises well. They overestimated the quote so it was nice to pay less than expected- the price was well worth it.

Always Moving

3.7

(3 reviews)

Did not show up on time, in fact they were two days late. When they came in they immediately said,…read morewithout looking at our belongings, that we were going to be over our quote. Then packed things in an extremely unorganised fashion so that many things were crushed. Once they decided to come they called late late in the evening saying they would be there, "sometime tomorrow." I asked for a time frame they said 9 AM. They did not show up, until I contacted customer service complained about the situation and how ridiculous it was, then the "manager" yelled at me so we had an enjoyable back and forth there until the guys finally showed up, and it turned out to be a third party truck driver and crew. would NOT suggest them to anyone. I would trust the Taliban before this "company"

Never used a mover before, but I'm hooked. These guys were awesome and extremely affordable. In…read morefact if and when I move again, Nathan and Chuck will be the first guys I call. Moved me up to my 3rd floor apartment like it was child's play. Personable, polite and efficient. It's like having your brothers/uncles/dad helping you move but they know what their doing and don't need to sit down every 3 steps! Great job guys, praise the Lort! for what you guys do.

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