I broke down right outside of their parking lot. managed to push it into the lot. scheduled a tow…read moreto come and get it, left a note on my truck. Got a rather rude text message saying I was going to get towed if I didn't come and get it. My note I left stated when I was coming to get it (less than 48hrs the truck would be there). had to scramble to find a last minute tow so I wasn't towed somewhere else. I parked it out of the way and NOT in any of their parking spots. there are 2 sections that are like a "drive through" to another lot but there is no other lot if that makes sense. that's where I put it. No construction, not blocking the road or any thing like that. Won't do business with someone who can't give grace to someone who broke down, left a note saying when I was going to get it towed and left my contact info. it's not like it was abandoned with no info given.

From the owner: Locally owned and operated, Cubby’s Self Storage is a new, state-of-the-art, climate-controlled…read moreself-storage facility on Dave Ward Drive. With flexible month-to-month leasing, secure 24/7 access, and an easy online reservation system, storing your belongings has never been easier. Cubby’s proudly offers discounts for students, military, veterans, first responders, and seniors. Visit CubbysSelfStorage.com to learn more!

Great experience, they didn't let me leave until I was satisfied with the size of unit I needed!!!…read moreAlthough it was a busy day, everything went smoothly.

From the owner: At Budget Mini Storage, we offer drive-up storage units for rent to allow for a convenient self…read morestorage experience for our tenants. Park directly in front of your storage unit door and load and unload with ease. You won't have to worry about long storage hallways to get to your unit or moving items up and down sets of stairs. Need to rent storage units in Conway, AR, on the go? Our online rentals allow you to conveniently rent self storage wherever you are through our website. Or visit our in person office at 12711 MacArthur Drive, North Little Rock, AR 72118.

I have been renting a small unit at Conway U Storage for almost 3 yrs. My only issue with this…read morebusiness, is that the prices for my unit has gone up $10 every year. But since my payment is auto-payment, I didn't notice. They do have some employees that have great customer service skills (shout-out to Hunter). Tiesha.G

Just used the moving labor service to move furniture and boxes from a POD. They showed up on time,…read moreknew what they were doing, worked steadily, were friendly, are insured and bonded. Not more you can ask for when you need help on a move.

This place is terrible. I used Safely Tucked Away to store all of my household items after I moved…read morefrom California to Arkansas and temporarily lived with family. When I was in California, trying to set up a storage unit, every person I talked to on the phone gave me different info. I was needing place to park a moving trailer (like an 18-wheeler) over night because my moving company couldn't drop off and pick up the moving trailer on the same day. I carefully and thoroughly explained what I was needing and why, but I couldn't get any two staff people to give me the same info. I ended up using them anyway because it was a good price and conveniently located to where I was going to be living. The time my stuff was stored there was uneventful - I have no complaints about security. When I moved out of my storage unit, I discovered numerous dead roaches in some of my boxes. I appreciate that they were dead roaches - clearly they are trying to be proactive about infestations - but there were still clearly signs of infestation. I used the Budget moving truck rental component of this company - that was a terrible experience which I'll try to review if I can find a listing for Budget. The biggest problems started after I checked out. I gave proper notice and followed all of their move out procedures. The next month, they charged my account 140 on autobill. I called the manager who apologized and promised he'd credit me account back. He didn't. It took multiple phone calls and finally threatening to report him for intentional fraud for him to credit my money back. He never apologized after the first call asking for my money back. He just kept having lame excuses (over a 3 week period) that he was busy and would get around to it. And guess what? It's now the first of the month again and they autobilled me AGAIN. This time, I've contacted my bank and have reported it as a fraudulent transaction and have blocked all further transactions from this merchant. Steer clear! I don't know what the other storage unit options are in Conway but they've got to be better than this.

Was informed that they were moving away from outside storage and to POD storage. Moved out my…read morecamper (even had to move a boat out of the way so I could hitch it up as they already had a POD in the way to line up truck); and was then was billed the following month on my credit card. They refuse to refund the rent even though they terminated the contract.

The female packer had the WORST attitude and was covered in cigarette smoke. Trying to settle a…read moremiscommunication and she just jumps to that she's just going to leave (in which they did...thank Jesus). Ultimately we had to have a Travel Management Representative come out to settle the whole situation. As they were leaving I still had to sign for the boxes they packed and the inventory wasn't even full filled out... they packed 3 boxes and only 1 is reflected on the inventory.

Update from 1st review Wardrobe delivered and I was not…read morecharged an additional fee.Individuals that delivered were professional hardworking and courteous.

Seems like a hard working husband and wife who run a local business and try hard to please. Did a…read moregreat job taking care to show up when they promised and were good to work with when it came time to have the CAMS moved to our new place. Would recommend them highly to anyone.

From the owner: Containers and Mobile Storage/Portable Storage Unitsread more

I recently needed a storage unit fast and these people were especially helpful. They helped me…read morefind what I was looking for, explained everything, and answered all my questions. The unit was clean which you do not see from many companies. The people made this stressful situation a little less stressful.

From the owner: New Mini Storage Center located in Conway, Arkansas at the corner of Hogan and Dave Ward Drive…read more Great Rates, Safe, Clean, Advanced Security and ready for you!

10/10 customer service. Definitely one of the best storage options I've come across since living in…read moreArkansas. Very clean and maintained. Would recommend to anyone!

Working with Red Dot Storage has been an unmitigated disaster. From the moment I booked I've had…read morenothing but trouble. First off, I booked a parking spot and a 10x15 unit. I was told my unit would have a green wire seal and to take it off and move my stuff in. Upon arrival that evening I was given a 5x10 unit that had a lock on it. Of course corporate was closed so no help there. We moved our stuff into a nearby unit with a green seal and called the next day to get it changed. Mind you on arrival the gate was wide open! When I called I was told "I should have called and asked for a code to unlock the red lock...." When customer service was closed... how does that work? I was forced to move all my stuff again and went through about an hour on the phone with someone who couldn't care less. I also tried to upgrade my parking spot to a storage unit. After being on the phone forever, I was finally told I'd be billed x amount extra (which was fine) and to pay it. Upon inspecting the unit there was no way it could be used due to the massive 7 inch step down and I asked to just cancel it. This was almost two weeks ago and I'm still receiving collections emails for an amount I never should have paid for a unit I never even opened... Then I tried to go back one day and the gate wouldn't open. Customer service told me 7 different codes to try, none of which worked... I asked what I should do and was told "We've escalated it but no will will be on site until tomorrow." SERIOUSLY?!? No one here cares, customer service is not a thing and this place is incredibly insecure. The moment I can I'll be moving my stuff out and reporting this company to the BBB. Wow.

Honestly, I do not know if they're any good or not. I went in looking for someone to talk to about…read morewhat I needed. I was greeted by a huge monitor screen with a talking man. I asked to speak to a person. He claimed to be a person. He refused to come out. Sorry, I don't facetime inside of an office. If you can't walk to your reception desk, that tells me all I need to know. Not impressed at all.

This place is the worst in terms of communicating with college kids about their rental agreement…read more My son needed storage space for one month and now ends up having to pay for 3 months for some reason in the fine print. Sad this place would do this instead of working with people.

2/3 of everyone's things were GONE…read more Me and 3 other Hendrix students decided to split a unit. We opted for a combination lock so we could get into the unit whenever we wished, independent of each other. We used it from December - August. In December, a couple of days after the unit was in use, there was no lock on the unit. I purchased TWO more for added security, with no help from Downtown Self Storage. One of us visited in May, and both locks were gone, and our bikes were gone. Downtown Self Storage did NOT reimburse us for a lock, and did not give us one of their locks for free. I was very disappointed. The man we talked to was a much older man. I called him up in May after the second break-in, and he put a lock on the unit until August. In August, he said he did not remember when I called in May. He said he was old, and didn't have good memory. As if me or my friends cared -- our stuff was gone, forever. My yoga mat, my lamp shades, my friend's luggage with cash and checks in it, multiple boxes... I gave him two dates, spanning around a month and a half, for him to check the camera footage. He said he would, and get back to me. He never did. I followed up in August, and he said the footage probably would have recorded over itself and he could not find it. Oh, what a helpful man, isn't he? SO, there is no security at Downtown Self Storage. No one checks the security cameras. No one cares about your possessions, and they are not motivated to help you. Try Waller Security Storage instead.

These idiots have no idea what they are doing. This is by far the most unprofessional company I…read morehave worked with in a long. They don't except check ins after 3pm!!! Hahaha that'd he fine if they didn't tell you to call after hours. After about 8 times going to voicemail, they started screening the calls. F***downtown storage conway