I have been renting a small unit at Conway U Storage for almost 3 yrs. My only issue with this…read morebusiness, is that the prices for my unit has gone up $10 every year. But since my payment is auto-payment, I didn't notice. They do have some employees that have great customer service skills (shout-out to Hunter). Tiesha.G

Just used the moving labor service to move furniture and boxes from a POD. They showed up on time,…read moreknew what they were doing, worked steadily, were friendly, are insured and bonded. Not more you can ask for when you need help on a move.

wow they changed their name because of all the bad reviews This is red dot storage:…read more 1) rat and mouse infested - manager said there was nothing they could do about it due to the woods nearby- did add mouse bait 2) upcharge on the rates after 6 months - 3) always adding a new charge or premium

Love the crazy creative guy who works here. Very funny and helpful…read more All businesses should be run this way. Jessy

This place is terrible. I used Safely Tucked Away to store all of my household items after I moved…read morefrom California to Arkansas and temporarily lived with family. When I was in California, trying to set up a storage unit, every person I talked to on the phone gave me different info. I was needing place to park a moving trailer (like an 18-wheeler) over night because my moving company couldn't drop off and pick up the moving trailer on the same day. I carefully and thoroughly explained what I was needing and why, but I couldn't get any two staff people to give me the same info. I ended up using them anyway because it was a good price and conveniently located to where I was going to be living. The time my stuff was stored there was uneventful - I have no complaints about security. When I moved out of my storage unit, I discovered numerous dead roaches in some of my boxes. I appreciate that they were dead roaches - clearly they are trying to be proactive about infestations - but there were still clearly signs of infestation. I used the Budget moving truck rental component of this company - that was a terrible experience which I'll try to review if I can find a listing for Budget. The biggest problems started after I checked out. I gave proper notice and followed all of their move out procedures. The next month, they charged my account 140 on autobill. I called the manager who apologized and promised he'd credit me account back. He didn't. It took multiple phone calls and finally threatening to report him for intentional fraud for him to credit my money back. He never apologized after the first call asking for my money back. He just kept having lame excuses (over a 3 week period) that he was busy and would get around to it. And guess what? It's now the first of the month again and they autobilled me AGAIN. This time, I've contacted my bank and have reported it as a fraudulent transaction and have blocked all further transactions from this merchant. Steer clear! I don't know what the other storage unit options are in Conway but they've got to be better than this.

Was informed that they were moving away from outside storage and to POD storage. Moved out my…read morecamper (even had to move a boat out of the way so I could hitch it up as they already had a POD in the way to line up truck); and was then was billed the following month on my credit card. They refuse to refund the rent even though they terminated the contract.

The female packer had the WORST attitude and was covered in cigarette smoke. Trying to settle a…read moremiscommunication and she just jumps to that she's just going to leave (in which they did...thank Jesus). Ultimately we had to have a Travel Management Representative come out to settle the whole situation. As they were leaving I still had to sign for the boxes they packed and the inventory wasn't even full filled out... they packed 3 boxes and only 1 is reflected on the inventory.

Update from 1st review Wardrobe delivered and I was not…read morecharged an additional fee.Individuals that delivered were professional hardworking and courteous.

Seems like a hard working husband and wife who run a local business and try hard to please. Did a…read moregreat job taking care to show up when they promised and were good to work with when it came time to have the CAMS moved to our new place. Would recommend them highly to anyone.

From the owner: Containers and Mobile Storage/Portable Storage Unitsread more

I recently needed a storage unit fast and these people were especially helpful. They helped me…read morefind what I was looking for, explained everything, and answered all my questions. The unit was clean which you do not see from many companies. The people made this stressful situation a little less stressful.

From the owner: New Mini Storage Center located in Conway, Arkansas at the corner of Hogan and Dave Ward Drive…read more Great Rates, Safe, Clean, Advanced Security and ready for you!

Christina is the best. The most professional and personable and accessible storage facility…read moremanager I've worked with and I worked with several. The units are clean and kept in good repair. When she tells me something I feel I can take it to the bank. Esther Partin

10/10 customer service. Definitely one of the best storage options I've come across since living in…read moreArkansas. Very clean and maintained. Would recommend to anyone!

Honestly, I do not know if they're any good or not. I went in looking for someone to talk to about…read morewhat I needed. I was greeted by a huge monitor screen with a talking man. I asked to speak to a person. He claimed to be a person. He refused to come out. Sorry, I don't facetime inside of an office. If you can't walk to your reception desk, that tells me all I need to know. Not impressed at all.

This place is the worst in terms of communicating with college kids about their rental agreement…read more My son needed storage space for one month and now ends up having to pay for 3 months for some reason in the fine print. Sad this place would do this instead of working with people.