High quality service! Very detailed oriented!…read moreWell maintained facility! Highly recommended!

Wonderful experience here. Great clean facilities and awesome staff. Would certainly recommend to…read moreanyone looking for extra storage space!

If I could this place 0 stars, I would. I rarely leave negative reviews, but our experience with…read morethis moving company was bad enough that I feel obligated to share it. As a military family, we've worked with many moving companies over the years, and this was one of the worst experiences we've had. The packing was disorganized, items were packed carelessly, and several belongings were damaged during the move. Most upsetting was that the movers broke my baby's dresser, which doubles as her changing table, leaving us without a changing station. They attempted a quick repair with wood glue, but the piece remains damaged. We also discovered broken artwork that had not been properly wrapped or protected. The damage wasn't limited to our belongings. We moved into a brand-new home, and the movers left dents, drywall damage, scuffs, and markings on walls, stairways, and door frames. They also left cigarette butts, pop bottles, and other trash on the property. After the move, I contacted the company, provided photos, and completed the claim form they sent me. Since then, I have been completely ghosted. Despite the extent of the damage, no one has taken accountability, offered a meaningful resolution, or even apologized for breaking our belongings--including our baby's changing table. Mistakes happen. What separates a good company from a bad one is how they handle those mistakes. Unfortunately, the lack of communication and customer service after the fact has been just as disappointing as the move itself. I cannot recommend this company based on our experience.

My mother hired them for her move, and the movers destroyed her $6,000 glass table. Her dining set…read moreis now a hazard because it is broken at the base. The company was not even apologetic and actually very hostile. Since then, the company has refused to take responsibility or offer any compensation for the damage. On top of that, Christine O'Sullivan was extremely rude, unprofessional, and would not return any calls when I tried to resolve the issue. She only sends nasty emails. This was a terrible experience from start to finish, and I would strongly caution others against using this terrible company. Do not get fooled by this company like I did! Look at the before and after of my mother's table.

There are so many options for storage rental but this is the only place out of 7 businesses that I…read morecalled, that had a live person answer and she was so helpful. What a relief.

I loved storing my schtuff here as much as to be expected. Put it in, close the door, fuhgetaboutit…read moreuntil you actually need it and put that cycle on repeat. What made the whole experience pleasant however was the manager of the facility, Teri. She is very friendly, professional, accommodating and she makes this place an overall stellar mini storage facility. They sell packaging supplies like boxes and tape, locks for your unit and Uhaul rental vans/boxtrucks are available for rent. There is a coded gate for entry and Teri lives on the premises which adds an additional sense of security.

We've rented two storage units, both an indoor and an outdoor, here for the past three months. The…read morefacilities are well-maintained, and the process of opening, visiting, closing the units is straightforward. We've received great customer service both in person and over the phone. In addition to the packing materials, propane tanks, and chlorine you can purchase at the customer service counter, they offer unlimited free refrigerated bottled water and ice cream treats to storage unit holders whenever you stop by.

Our house had 14 merry years of "stuff" that need not be moved. Or sold. So I checked trusty Yelp…read moreand found Dump Trailer Rentals, which is exactly what they do. Dump trailer rentals. They have various sizes, but the premise is you dump your crap in their trailer, then they haul it out. Pretty simple. Peg at the office was nice and patient. And I think always available. She's answered every time I've called. They came and dropped off a trailer now I'm filling it up. You can't dump anything on a list because they don't want it and can't get rid of it. But you can put paint cans in there so long as you separately bag them up. Overall, good experience.

This company is terrific! They brought out the dumpster the same day we called and said we needed…read moreit. They were very responsive to our questions and extremely helpful. Their prices are great and you get the dumpster for a full week! Other companies I called only gave it to you for 3 days. Peggy was so helpful in determining the size we needed. Terrific customer service. We will definitely use them again if needed. Thank you!

Moving my stuff in and out was quite easy with the dollies near the front door & the place was very…read moreclean. Thank you Megan for answering out questions and going the extra step to offer your availability on Sunday, which we didn't end up needing.

I want to say Thank You to Angela for all your help, you definitely went above and beyond to help…read moreme and I appreciate you so much. Angela walked me through the facility I took a Lock Class, my Storage was clean excellent service.

All went well until I got my final bill which was almost $100 more than what Stacy had told me. No…read morerecourse, no manager to talk to, no returned calls, just that extra charge on my credit card. That gal who was so helpful in the beginning, Stacy, could do nothing to get that wrongful charge refunded. Can't recommend this company to anyone.

Entering and exiting the facility is very easy, the staff is timely in responding and very easy to…read morework with. Units are fairly priced and they have lots of supplies for moving in their main office! Also a convenient location right off the highway!

This is a large, 3 story climate controlled storage unit complex of the kind you'd see at Storage…read moreWars. You know, long hallways with uniform and neat metal overhead doors. This location sells moving/packing supplies, has rental van/boxtrucks available, PO boxes, sells locks and even has some offices available (if setting up shop in a storage unit is your idea of a good time). There is indoor parking for your loading/unloading convenience, and access is gained via an overhead door operated by a gate code. Because of the different levels there are evelators and several carts which you can use to make hauling your stuff easier. Make sure that you abide by the opening hours which are between 6:00 am and 10:00 pm, because if the alarm is set off a $250 fine will be assesed. If you don't return a cart and leave it in your unit there's $25 down the drain. If you put trash by the dumpster versus in the dumpster, $75 will be charged for illegal dumping. $10 mandatory lock purchase as you can't use your own, $20 one time administrative fee upon start of the lease and monthly $1 invoice cost if you opt for paper bills (you can opt out of this!). Be sure to pay on time because there is a tiered fee structure for that, too. They seem to be fee happy here so just make sure you read the rules and regulations and use common sense and you should be good, I think they are just deterrents for potential unreasonable folk. I'm no saint, but I don't foresee any fees in my future so I'm pretty happy so far. Ironically even with abovementioned charge for a lock and administrative fees, the cost for a climate controlled unit is very reasonable. Due to the nature of what we are storing climate control is a must, and I was happy to hear the quoted costs in comparison to some other facilities in the Metro Detroit area. One gripe is that 2/3rds of the carts were tied up with packages destined to be picked up by FedEx by one of the businesses renting an officebox. When inquired about this with management we were told it is a regular, normal occurence. When a hand pallet jack is available, is it too much to ask to pack shipments on a reusable wooden pallet for the sake of consideration for the other several hundred tenants in the building?