To Whom It May Concern,…read more I am writing to formally complain about my recent experience with PMU Realty regarding a rental application and the handling of my qualification review. On Friday, I was informed by a representative that I would receive a call back by the end of the day regarding my application status. I did not receive that call. On Monday, I contacted PMU Realty myself to follow up. During that call, I was told that: * my credit was not good enough, and * I did not make enough income to qualify. This information was both inaccurate and inconsistent with the documentation I had already provided. I earn well above the required income threshold and have multiple verified sources of income through my businesses. When I asked directly whether this meant I did not qualify, I was then told that I could qualify by paying a double deposit. I stated that this would not be a problem. At that point, the representative changed the explanation again and said she could send me an income verification form, despite the fact that my income verification had already been submitted and reviewed. This back-and-forth communication, combined with the failure to follow up as promised, raised serious concerns for me. The explanations given were contradictory, and it appeared that the criteria for qualification changed multiple times during the conversation without clear justification. Because of: * the failure to return my call as promised, * the inaccurate statements about my income, * the shifting requirements, * and the lack of clear, consistent communication, I am concerned that my application was not handled fairly or professionally. I also feel compelled to raise the concern that racial bias may have influenced how my application was handled, as the information provided to me did not align with my actual financial qualifications. I am requesting: 1. A written explanation of my application decision, 2. Clarification of the exact qualification criteria used, and 3. Confirmation that all applicants are evaluated using the same standards. I expect transparency and professionalism in housing-related decisions, and I hope this matter can be addressed promptly.

The staff and management are very unprofessional. I completed an application and was approved for a…read morehome which I received this notification via text. I was told that the house was ready to rent after I had already paid the application via and included my desired move in date. The same day I was denied the property because I couldn't move in immediately. After calling the office for 2 weeks I still was unable to get in contact with the manager. I sent 2 emails regarding my concern and still have received no correspondence. They failed to read my entire application and had no regards or remorse for my waisted time and lose of money!!!!

Leased from them previously and the staff was very hard to deal with . I was always on time with…read morepayments but it was hard getting them to fix anything around the place . Ended up paying out of pocket for my own plumbing , fumigation etc . Very uncaring about anything more than money . Some places are just painted over quickly and nothings actually fixed .

My husband and I love the work and the professionalism from Nathan and his Team. It has been a…read morepleasure working with him caring for our condo and making sure everything fit our need on our vision towards our investment property. His fees are responsible and fair. Thank you for providing excellent service.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Let me put this plainly: Betty and her team at Strong Tower are perfect at their jobs. We hired…read morethem to be the landlords at my mom's house when she had to move into assisted living. That was more than a year ago, and in that time, there hasn't been a single hiccup. She handles every issue instantly. She finds tenants right away. She has a great portfolio of vendors who can swoop in at a moment's notice if something breaks. She's communicative, kind, and a complete professional. Peace of mind is hard to put a dollar value on because it's worth so much. That's what Strong Tower will give you: peace of mind. And a deposit to your bank account every month.

Miss Betty and her team are beyond reproach! They are always very quick to respond to any service…read morerequests and when they do come to repair anything it is always quality work! I got in touch with her for a service request and they were there and repaired everything the very next day I couldn't ask for better management company!

Being a property manager is a difficult job, as they have to juggle multiple and often conflicting…read morerequests of both the property owner and the tenant. Usually, a good review from one point of view can often lead to a bad review from the opposite point of view. That being said, Robert and his team at DFW Rent Houses somehow manages to do a great job on both sides of the equation. Being an owner of multiple properties with various property managers throughout the country, I've never had a tenant reach out to me to compliment the property manager. Although that statement was generally true, somehow Robert at DFW rent houses manages to be a statistical anomaly. Not only am I super happy with their service from a owner's point of view, I have had more than one instance of tenants giving him high praise. If you are a property owner looking for a property manager in the DFW area, I highly recommend you take a look at Robert and his team at DFW Rent Houses.

Robert and his team are the best. They really care for the landlord's needs and always has your…read morebest interest. Great communication and service

TPM is great! Known the team 10+ years. Great folks, great staff. When repairs are needed at…read moreproperties, they are promptly taken care of. When we meet, the staff is always timely and professional. TPM does a lot in our community as well. From hosting get togethers at their newly remodeled offices, participating in local softball leagues, showcasing small & established restaurants for others on social, frequently donating and gifting sporting event tickets, chairity events, holiday parties etc. If you run into TPM first, take advantage of their team who doubles as a huge help to both investors looking to acquire sfr, multifamily, & vrbo real estate, but also to the everyday first time home buyer or family looking for their dream home. The team has personally helped me with all the above & helped grow my nw to 8-figures! I Highly recommend! A++

Our experience with Nick Teixeira was, unfortunately, one of the most unprofessional we've had with…read morea property management company. Reviewing other feedback, you'll notice a pattern of responding to negative reviews by arguing with or attempting to discredit the reviewer rather than addressing the concerns raised. We rented a home through this company for approximately four years. During that time, obtaining maintenance was consistently difficult. On multiple occasions, maintenance requests were closed as "completed" despite the issues remaining unresolved, requiring repeated follow-up. When we were notified that the homeowner intended to move back into the property, we understood the situation and began preparing to move. However, only a few weeks later, we received a lease renewal offer in error. When we contacted the company for clarification, Nick did not respond directly. Instead, another employee, Shanna, handled the communication. She was consistently professional, courteous, and treated us with respect throughout the process. After we moved out, our security deposit was withheld for painting charges. Throughout the dispute, we received multiple emails and statements containing conflicting information regarding the rooms involved and the amounts being charged. Additionally, we were provided with estimates rather than final invoices or paid receipts to support the deductions. Our experience was disappointing from both a customer service and communication standpoint. We encourage both property owners and prospective tenants to carefully evaluate who they choose to work with, as professionalism, transparency, and accountability are essential in property management.

Moved in back in August. The house was a clean and nice before moving in…read more They have been very responsive on any of my request that I've had.

From the owner: Steadfast Property Management is the affordable solution to managing real estate in North Texas…read more Family owned and operated with 35+ years of real estate expertise. We are 100% focused on quality residential and commercial property management to better serve our customers and clients. We specialize in rental industry-leading management services priced to fit any budget. We do the work for you! Give us a call and see why so many people are trusting us with their assets.