I've tried to change my opinion about this store but can't. Yesterday I went in 7:53? Definitely…read morebefore 8pm. The hours posted said closes at 8pm. I KNOW it was before 8pm. I literally told my husband I'm going to run in and get socks, I knew exactly what I wanted. The two ladies immediately said they were closed, Not we are closing soon, but we are closed. I said it's not 8pm yet. they responded with "those were covid hours posted. " ... Covid has been over since 2022, at least no masks required. Such BS, they wanted to close. . I started this review by saying I want to change my opinion, because they have many brands I buy. But each time I go I get no service and am ignored, and now chased out of the store during open hours. What a shame. Update: I checked there hours on line and it says close at 7pm, but if I'm eating dinner across the street, see people leaving the store, see the window sign hours of 8pm, and it's 7:53, of course I think they are open. Update the window sign hours.

I'm utterly astonished at the bad reviews for this wonderful store. I love the ambience, the staff,…read moreand the merchandise, especially the large selection of incredible shoes and boots. Big fan here and happy to have the store in Glen Ellyn.

UNLESS YOU ARE PETITE or Plus AND HAVE NO TAILOR/dry cleaner no reason to 3 star!!!…read more GM Leslie and Assistant Manager Leslie are Rocket to the Moon!!!! Me (tailored) in Talbots Still fit into my Glenbard East High School clothes I am teeny tiny 00P

Thank you Pam at the Oak Brook Mall Talbots for saving the day!! I needed an outfit for an outdoor…read moreJune wedding, on a farm, in a barn....that was happening in less than 24 hours!! And none of my clothes fit!! Other shops in Oak Brook mall didn't carry my size (12-14) but Talbots offered nearly all their options in my size!! Pam even brought over matching scarves for me to try. The $60 scarves were too steep for my budget, but I found a skirt, cardigan, and pair of trousers that worked. Thank you, Pam!!

Love this location ,it's convenient to lots of other shops that I visit.There is plenty of parking…read moretoo. I went in for a bra fitting,I was promptly greeted and assisted by a cool young lady named Bree,she was very helpful without being 'overly helpful' like some salespeople. The store is laid out nicely,and the dressing rooms were clean. The customer service from Bree and the friendliness of the other cashier was great. I go out of my way to stores where I feel comfortable enough to take my time shopping,but I'll also know that help is right there when I need it. Thanks, Bree,and I'm copying your cute outfit.

Had an absolutely fantastic experience at this location. Service was amazing. The associates were…read moreextremely helpful, knowledgeable and nice. Clean store products were displayed nicely. Greeted as I entered the store. The ladies, who were mother and daughter, helped me find just what I needed.

I purchased a coat from akira back in October 22nd 2025 and when I received it I didn't like the…read morequality and returned it the next day and they received it on November 7th. Today is November 18th this frauds didn't refund my $202.99 back and when i emailed them on November 17th some piece of work replied that it's been 6 days they received it. Uneducated mother ..er counts 7-17 for 6 days . Don't buy anything from them they are frauds. I uploaded my emails below

Service during these times can be disappointing. However, at this location I can't say that. I…read morecalled and Christian answered, very pleasant, checked for the coat I wanted and put it behind counter for me. Asked my name and told me the item would be there. I arrived was greeted pleasantly, tried on the coat and purchased it. Selection was excellent a large variety of trendy fashions. Excellent price the value was perfect for my budget they honored the price shown online which some places will tell you they cannot. There was also another young person who I can't remember their name but they had on a fly outfit. Both of these young people exhibited exemplary customer service. I'll be back and hopefully this review will send others.

Jos. A. Bank built my successful career! Some of my clients were the wealthiest men in the world…read more They always took notice of my well-developed and individualized "Jos. Look!" Strangers would stop me on LaSalle Street in Chicago and ask me "where did I get that suit!" Jos. Is one of the best business decisions I have ever made! ~LCIII

Love these guys and this store. Teenage son has gotten into dressing up and this has been the best…read moreplace to get him going. Multiple suits, trench coats, slacks, dress shirts, ties, bow ties, collar stays, tux rental you name it they have it! Super friendly fun guys that always take such good care of us and everyone else! Big fan and always great deals here.

I want to sincerely thank Maureen. She knows what great customer service looks like…read more She went out of her way to make me feel comfortable and not pressured into buying items or dresses she made me feel very heard. 10 out of 10 would recommend her as a stylist, very kind and thoughtful. I think she's doing a fantastic job. Thank you so much for making me feel so welcomed and helping me to find the vibe I was looking for!

To start- I'm aiming my review mostly at their online store / customer service, but there is no…read moreoption to review that, so it's a combo review. Do not buy anything online! their size charts are off and their customer service is customer service from h**l. Save yourself. if you're buying online, buy from any other place. not here. Just one example - they *unapologetically* charge $15 for a return mailing label for EACH ITEM in your order. So if you bought a few veils to look at for example, you can expect $15 return fee for each veil. They claim that each item needs it's own return mailing label. Never mind that $15 is already double what return labels usually cost in the first place. This is in addition to restocking fees for each item. (Applicable to some items, not all) Also the dress itself was not great quality and fit. I went into the store to try to exchange (probably for a nicer more expensive dress) if they could do a simpler return, no restocking fees, etc. They weren't able to accommodate that, so it is what it is. I'll return, pay the fees and go somewhere else.

This is for online ordering. It took two weeks to receive one sweatshirt. Did not like it at all,…read morewrote a review that the company did not post. based on their posted reviews on their website, they only post positive reviews. Will not purchase again, bad return policy as well.

chlorisa is the sweetest girl that you will meet! go to oakbrook and meet her now! The store is…read morevery nice in the inside and the mall itself is great and so are the people!

I love going here! I got a baja here and it smells so good! I wish the scent last longer, but the…read morescent of incense on it last roughly about a year, which is nice. Some of the things they sell are expensive, but I love it overall. It's one of my favorites places shopping, and the incense are just as cheap as 5 and below, or elsewhere. I honestly love how talkative and chill the employees are. I also like how they have dragon statues and cute mermaid statues! Overall, I wish this place was affordable, but their stuff is cute and it is great quality!

I bought 2 t-shirts from Hot Rags in Orland Park. The person I bought them for did not like them,…read moreso I tried returning them at the Bolingbrook store. The girl at the counter was like "Cant return them. This one I can give you store credit, but this one we cant do anything with." I asked why I couldn't retrn them and the girl could not give me an answer. To make things worse, she tried keeping the shirt she could not do anything with. I ain't buying t-shirts at Hot Rags no more. I hope they go outta business.