I would give no stars if I could. Let me start off with saying how filthy these patient rooms are. Outdated decor, brownish finger marks on the cabinets, the last cleaning must've been a year before I got there.
The speed at which they were processing me was unsettling. They barely listened to the problem and within minutes they came to the conclusion that my occasional visits to the gym were the cause of my injury. I tried to ask questions to Dr. Corradino and she gave me a condescending tone each reply with the same "ice your knee" response. I was clearly a nuisance. She also claimed she was a power lifter and this information was relevant because my injury couldn't possibly have been from an accident I described but from my occasional gym visits. Then as if she couldn't get rid of me quick enough, she sends me to the physical therapist upstairs. The upstairs is not much different, be warned.
I have never dealt with a more unprofessional place.
Although the front desk woman was very pleasant, she charged me twice for two different copay amounts. This ended up being an issue because their "refund" hadn't gone through, resulting in a bank fee that I'll have to pay. She apologized claiming she had a number in her head but it was the wrong one? After my frustration, I called the next day to resolve this issue and the woman over the phone was extremely unhelpful, rude, and claimed it was my banks fault for not refunding me. Incredibly ridiculous.
I will not be returning, I will not be recommending. I will continues to take the hike to NYU where I know I'll be taken care of, in a clean and friendly environment. read more