I am having a hard time typing this review as I have 6 infected fingers! It all began 5 days ago when I went to Premier Nails to have a gel manicure and pedicure before our out of state guests arrived. I am from out of state, have had many gel treatments, and had gel polish on my fingers and toes when I arrived. A male employee immediately put nail polish remover and another substance on cotton and wrapped my finger nails and toe nails in foil. After a few minutes he unwrapped my toes and began the pedicure process while leaving the foil on my finger nails. By pedicure process I mean he put some lotion on my feet and legs and then prepared to paint my toes. The biggest reason I was there was to have my callouses and feet buffed. However, when I asked if he was going to scrub my feet he said he didn't do that, but that I could pay $10 extra dollars to have a special callous treatment. Where I live we call that a polish change....not a pedicure. Did I mention a gel pedicure is $50?!?! As he was doing my toes I noticed that my fingers were starting to tingle. I didn't say anything at first, but then not only did my fingers start to throb, but the pain moved up my hands and arms as well. When I mentioned it to him he acted perturbed that I was interrupting him as he got me a bowl of water and told me to soak my fingers. No change. My fingers, hands and forearms were throbbing. When he was done the pedicure, he began the manicure process. He took off the foil and I noticed my finger nails had an odd color to them. When I asked him about it he told me my salon at home didn't put the correct primer on my nails. As he did my nails he was very rough and cut me while trimming my cuticles. I bled. When he was all done the gel color looked nothing like the color I chose, I still had huge callouses on my feet, and I was in pain! The pain continued all night and in the morning I noticed blood pooling under my nail beds. So much so that eventually the gel separated from the nail. Then another nail started to ache. Days later I had 6 fingers that were really hurting me. I wasn't able to get back to the salon until 5 days later the minute my company left. I walked into the salon, told them what happened and shared my bloody fingers. The male looked unfazed and asked me what I wanted him to do about it. I told him I wanted my money back and for him to take the gel off my nails. He spoke to the female manager and after telling me that I probably had weak nails because their customers have never had issues before, she agreed to reimburse me. When he took off my polish my nails looked atrocious! He also made a comment under his breath that I probably bumped my nails. I could not have been more dumbfounded by both of their reactions! No apology...no taking ownership...no concern. I thanked him for reimbursing me and told him that I was appalled by their lack of customer service and would NEVER be back. I've since been told by many people that it looks like I need an antibiotic. I should make him pay!!!! read more