Its an older hotel but some updates have been done with the recent takeover by Best Western. The…read moretrue reason behind the Best Western takeover of this hotel was the addition of the Premier Inn chain coming to Newton Abbot. The Premier Inn is extremely basic, but it is also very new and clean. This review will be comparing the Passage House to the Premier Inn, as they are the two best/only options in Newton Abbot. Food Options: Premier Inn wins this category. They have an onsite restaurant (Beefeater Grill) that is decent, but they are also directly across from a Tesco and a 1 mile walk from downtown. The passage house has a limited fine dining restaurant in the hotel and a Pub on site. The pub food is marginal at best, and the restaurants don't have ideal hours of operation. The Passage House does get a bonus point for having a mini fridge in the room. Facilities: This one is a draw. Premier Inn is newer and cleaner, but the passage house has better amenities. One major note, the Passage House does NOT have A/C. So if you catch one of the few hot weeks in South England, you are in for a miserable stay (which I experienced on this visit). The Passage House has a pool and a fitness center, but the equipment in the fitness center is extremely outdated. While staying at either place, your best option is to visit Winners 2000 or the Newton Abbot Leisure Center for a local workout. The Passage House does have a running trail that connects you to downtown Newton Abbot, which is nice if it's not raining (so almost never). Lastly, the wifi is terrible at both places (UK standard), but at least it is free at the Passage House.

One of my favourite places to stay while down in the south west on business. The inn has a…read morefantastic Carvery and a good men to pick from. Stunning scenery from the restaurant in summer. Otter ale is the dogs !

Overnight I've become a huge fan of this chain of budget hotels which I only discovered by accident…read morewhen surfing the internet. Vastly superior to Travelodges though sometimes almost as cheap, or even cheaper when they offer special deals (three nights for the price of two, etc). The rooms are clean, spacious and comfortable, with plenty of storage and a superior standard of furniture and fittings. Our room had a telephone, large flat-screen TV, tea and coffee making facilities with lots of teabags, hot chocolate and fresh biscuits each day. In addition to the large bed was a plush two-seater settee. The en-suite had a large power shower and, again, the tiling and fittings were of a high standard for a budget hotel. There's a modern lift to rooms (very good disabled access), beautiful carpets and curtains, and a foyer with local information and a sweets and chocolate machine. Breakfast came free with the room rate and was served across a short walkway in the Jack Rabbit pub. It consisted of a continental-style buffet with an excellent choice of cereals, fruit juices, fresh fruit, yoghurt, breads, toast, preserves and croissants. A machine provided good quality teas or coffees. You can eat as much as you wish and there are helpful staff on hand to assist if need be. A free newspaper (Daily Mail) was also available each day. All in all, a superb value package at only £89 for 3 nights (the special offer this month)! Certainly a chain to watch - there are 200 branches around the country and more planned.

Once again, our stay at Langstone Cliff was great. We were trying to remember how many times we…read morehave been and can only guess between 10 and 15. Rooms were spotless, breakfast reallly good and the Valentines event was excellent. One highlight was seeing Sandra again doing her usual stuff at breakfast, she is a legend to my family. Also, Amy behind the bar was very attentive and very welcoming.

had a works dinner and dance and stayed over staff friendly rooms very nice good breakfast bar…read moreprices a little expensive but then it is a hotel not a pub full size swimming pool and snooker table

Not the best. We booked a suite after looking at the reviews on another website and were in for a…read morebit of a shock when we got there. The lobby is beautiful, the staff couldn't be nicer and more accommodating, but the room itself is just....bad. It's old-it smells, everything is minimal and out of date. It was huge, but we only had wifi if we were sitting on the bed. The balconies were closed and the toilets were the slowest flushing things in the world. Honestly? I wouldn't be back until the rooms get renovated. The hallways were gorgeous and was super excited about our room-but unfortunately it is stuck in 1970-and not in a nice way

We buy a room with a sea view and instead get a ground floor room with a shared space, we were then…read moreable to get a better room on the top floor which was nice considering how packed the hotel was. Get into the room and the view is brilliant but it's really old fashioned and looks like it hasn't been done up in 30 years, the bed was very comfortable but i had a sense that the sheets were not fresh, breakfast in the morning was 30 minutes late and cold, they managed to make a few mistakes with the order and some of the food could of been sitting around for a week . The customer service was helpful but not very fast. Overall I think it's somewhere which needs a bit of a spruce up and a more organisation. Would recommend only if you can get a very good deal and a room with a view, apart from that you could try looking at other hotel, The other half of our group had a room on the bottom floor which they could not change. Their shower leaked and flooded the bathroom, they woke up to an infestation of Woodside and spiders in their bed and the breakfast was totally wrong and made them sick. We were able to get a small discount but nothing acceptable for the night they had. Awful experience for them

Fantastic castle resort set amidst acres of beautiful English countryside. Stunning location…read more While we were there for the NYE package (our activities might not be the norm year round), there were plenty of activities to keep us busy including archery, table tennis, clay pidgeon shooting, hiking, practice putting area, driving range, full 18 hole championship golf course, spa, indoor pool ( with sauna and steam room), afternoon cream tea, falconry event (bird exhibition including a very cool owl), live music, and fancy course dinners. Pros: 1. Beautiful castle with great sitting rooms on the main floor. 2. Wonderful cream tea every afternoon. Delicious scones and jam and tea. Wonderful loose teas. 3. Beautiful golf course. 4. Attentive staff and some were exceptionally friendly. 5. David-the ex sommelier and now the events manager-was fantastic. He was knowledgeable and passionate about his wine knowledge. Great guy. 6. Room turn down service. 7. Gorgeous indoor pool. 8. On location spa with many treatment options. Cons would be the following: 1. Secluded location means you pretty much do everything at the hotel. No option to walk to other options...but you can pretty easily drive into town (we didn't explore this option). Some might say the remote location is a Pro. 2. One dining room option can get a bit boring for breakfast, lunch, and dinner. Decent food but not fantastic and the food was not consistently good over the course of 3 days. 3. Older style rooms. 4. Our room, number 40, had a great view but the window was a bit small and then ceilings were a bit low. 5. Central heating means the room can get hot and there's not way to change the temp other than to open the window. 6. We had incorrect charges on our final bill....but they easily removed the charges without any argument. 7. Our hallway to our room often smelled like food. Wasn't a pleasant smell.

It is one of my favorite places that we stayed at during our trip around England. Set in a…read morepicturesque park (Dartmoor National Park) in southwest England, in a region called Devon. It is the epitome of a country retreat! Fantastic service from the moment you step in to the you check out. The classic double guest room is very comfortable, roomy enough to spread out. The room was always stocked with bottled water and milk in the mini fridge, as well as fresh healthy snacks of nuts, dried apricots, and fresh strawberries. They provide you with luxury brand name toiletries. Lots of fresh clean towels as well as robes and slippers. There is internet access in the room through a cable - no wifi in the area at all! Lots of public rooms for guests to sit and relax and enjoy a drink or afternoon tea which we did and it was absolutely delightful! The hotel has two restaurants to offer guests. The Edwardian, serving up contemporary British cuisine, and the Castle Bistro serving up foods like pizzas and burgers although i had the leg of lamb and that was just amazing!! The food at the Edwardian was okay. The food at the Castle Bistro was better. The hotel also has a spa, which we didn't use but we did use their pool and sauna/steam rooms. There are changing rooms at the pool as well as showers for the guests. The pool is indoors but looks out to the park - gorgeous views. Bovey Castle also has a golf course for those who like golf. There are also lots of other activities like fishing, tours of the area, falconry, and gin making. I highly recommend it if you can afford it. I can't wait to return!!

This is for the service-Mike on the desk is amazing friendly generous and helpful- this may not be…read morea five star hotel - but the team treat you like it is.

The went to this hotel for drinks and for the view. We parked at the train station few steps away…read moreand walked over. This is a classic decadent spot and the view is amazing. There is plenty of sitting areas for you to chill and enjoy. We went during December and it was beautiful so I am that during the summer and spring it would be stunning

Getting waiting staff that know what they're doing, getting the food out so that everyone on the…read moretable eats together, better allergy awareness from the staff, a wine waiter that actually turns up rather than guests having to get drinks from the bar themselves, coffee and petit fours brought to the table as advertised rather than a waitress telling you that it is self service