It was my first time coming here and I was here to look for new glasses only. The front desk was…read moreso friendly and welcoming when I had come in and after verifying my vision insurance, showed me a large selection of frames. While I can't speak on Dr. Cardillo Sr., his son Dennis Cardillo Jr., an optician, helped me with the process of getting new glasses. Dennis was friendly, answered all my questions, and never rushed or pushed me into buying new glasses. My prescription is high, and so Dennis explained the different options for my glasses, including pricing. To ensure my glasses would be right, he had me try them on, marked my optical center, and measured my pupillary distance. He said it would take a week and a half for my glasses to be ready which it did (10 business days). Instead of just picking them up, I made an appointment to have them dispensed. That meant Dennis would have me try them on, and adjust them if necessary. This step I definitely appreciated. They also offer lasik evaluations. They are open Monday-Thursday only. There is street parking. 5/5.

I could not wait to get home from their office and write a review! Starting off with the staff,…read morebeing extremely friendly, patient and kind! I then met with Dr. MacArthur she was phenomenal to say the least! I never had any type of Dr ever spend as much time with me and treat me like family, as did the staff! dr. MacArthur was so thorough and made sure she explained things so that I understood them . I actually felt as if I were one of her family members and yes I'm old enough to be her mother so let's go with that. Kudos to everyone in that office! I feel that many other medical offices, doctors and staff could learn a lot from these doctors and their staff! Thank you all! Dolores Bacino

I must've walked by this place 100 times. Needed a minor adjustment to my glasses, which I did not…read morepurchase here, but the doctor was very obliging and fixed them for free. Very impressive selection of high-end eyeglasses (Prada, Porshe, Maui Jim). They told me they've been here for 3 generations. Wow! Staff was very nice and the fireplace was welcome on this chilly day.

I've lived in Haddonfield for the better part of a decade and somehow only stopped into Meserall…read morefor myself this week. My dad has been a patron for years and I stopped in when I broke my glasses during a work trip. Despite not making it easy for them (some Loctite/super glue might have been involved), Ray was absolutely fantastic and got my glasses back in perfect shape even when I assumed they were a write off. I really can't recommend the folks at Meserall enough!

I just had an appointment with Dr. Ellisa Hassman yesterday. She was knowledgeable and very…read morepatient. It was a difficult first appointment, (I am suffering from eye problems due to a concussion). I felt she was on target with the diagnosis, and gave me a referral to a specialist. No eye doctor in the past had a solution for dry eye which she wrote directions for. Happy for that! I also want to mention that her staff was so friendly and helpful. They went beyond the call of duty staying until 6 o'clock to finish up with my needs. I also wanted to note that the office is in a lovely yellow Victorian, with parking in the back. At this time my appointment did not cover new glasses but I noted a large selection of them to choose from.

I went here after dealing with an odd eye condition where both eyes were extremely dry and blood…read moreshot on and off for 3 weeks. I called upset and just wanted to be seen. They were able to fit me in the next day (saturday) and told me what information to bring so it could be efficient on their end as well. I saw Dr. Clancy and she was so nice and caring and validated the pain I was feeling in my eye was something wrong and needed to be treated. Couldn't be happier with the care I received and helpful staff.

after a former negative review, and a letter to Kresloff, they promptly reached out to me, and…read morerectified the poor results of a previous visit. The staff are friendly, courteous and helpful. I highly recommend this practice, where I have been going for many years.

Denied my insurance because I have high blood pressure. "It causes increased pressure in your eyes…read morewhich makes it a medical condition so your vision insurance can't be used." I've been going there at least ten years with the same insurance. This never happened before I won't be back

I think I got my glasses from doctor moon in about 1994-95 and I never achieved that high level of…read moreeye wear since .I'm planning on going back there this month and year . Nov -2024

I began visiting Dr Moon back in 2008 and have always received excellent care from Dr Moon and…read moreexpert advice from his pleasant staff on eye ware selections. Dr Moon has one of the best dispositions and patience to listen and understand your concerns. Even when the office is extremely busy you always feel Dr Moon is paying attention to you and not trying to rush you out. There's also a great selection of designer frames such as Raybans, Gucci, Armani and Prada to name a few and sometimes you can catch a sale on sunglasses. For those like myself that are rough on your glasses you can feel comfortable stopping into the office and the staff or Dr Moon will adjust and clean your glasses happily. I've moved over 1.5 hours away recently and had an eye injury recently and still returned to Dr Moon for care. My kids have been going as long as I have and they still look to doctor moon for their contacts and glasses. I would not trust my eyes to anyone else.

I was a new patient and my mother has been a patient at this office for years. I called about two…read moreweeks before our appointments and scheduled both of us at the same time. I specifically made a new-patient appointment for myself and a returning-patient appointment for my mother. During that call, I provided my insurance information and said that my mother's insurance should already be on file. The person scheduling confirmed that it was. When we arrived for our appointments, we were told at check-in that the office has not accepted my mother's insurance for approximately three years. This was the first time either of us had been told that. Had we been informed when I scheduled the appointment, or even when the appointments were confirmed, there would have been no issue. Instead, my mother came to an appointment that the office apparently knew her insurance would not cover. What made the situation worse was how it was handled. The front desk was dismissive and unhelpful, and when my mother spoke with the office manager, the interaction was no better. The office manager also told her that the appointment had been made online. That is simply incorrect. I personally called the office and scheduled both appointments by phone, and I still have the call in my phone log. My mother also pointed out that the office's website still listed her insurance as accepted, which made the lack of communication even more frustrating. I did go forward with my own appointment, and I have no complaint about the eye doctor or the care I personally received. My issue is entirely with the scheduling, communication, and front-office handling of my mother's appointment. Insurance participation can change, and I understand that. But if an established patient's insurance is no longer accepted, that should be communicated when the appointment is scheduled, especially when insurance is specifically discussed during that phone call. My mother ultimately left without receiving the eye exam she had scheduled. A simple heads-up two weeks ago would have prevented the entire situation.

Front desk people including the manger have nas attitudes. I had an appointment, I'm not a new…read morepatient. When booking they looked at my file, they saw what insurance I had and said nothing. A wasted time. On their website it says it takes my insurance too. i definitely do. To recommend this eye doctor, they had the right to call me and tell me 5hey no longer take my insurance. The worst customer service and the 4udest front desk people I've ever come across. If I could give them a negative number I would

It had been years since my last eye exam. They were able to get me in quickly and I found the staff…read moreto be very friendly and helpful. They had a fast turnaround on glasses I needed. Highly recommend.

Dr. Joseph Kamerling is the best! He is patient. He answers all of your questions and he not only…read moretakes care of my husband and myself and my children but he is wonderful with my elderly parents.

I have new vision insurance & was looking for someplace close. I was able to get an appointment…read morequickly. I was seen by Dr. Chhedi. My appointment was on time, the staff and the Dr were all very friendly. So happy to find a great eye doctor so close to home.