DO NOT GO TO THIS CLEANER!! My daughter brought her jacket there to be cleaned $35 When she went to pick it up the black from the jacket ran into the white. John (the owner) left her a voicemail saying we know the black ran into the white we will fix this They couldn't. Her $200 jacket that she bought last year is now unwearable and all he was willing to do was refund the price of the cleaning She doesn't have the jacket receipt as it was a year ago Totally unprofessional AVOID THIS CLEANER IF YOU VALUE YOUR CLOTHES! read more

Premier Cleaners - Laundry Services Near Me - Villanova, Pennsylvania

Used them for years- recently service has fallen apart. They don't give you detailed claim tickets- just a number of pieces, no mention of what they items are. On several occasions they tried to return another person's clothing to us, and the worst thing is that they lost my wife's two favorite pairs of pants- (irreplaceable), and the owner denies she ever received them. They routinely missed "promised by" dates. Never had such a horrible experience. read more

Premier Cleaners - Premier Dry Cleaners Villanova - Laundry Services Near Me - Villanova, Pennsylvania

"Premier Cleaners" more like "Inferior Cleaners" I brought a weighted blanket in for dry cleaning. Our 3.5 lb dog had thrown up on it. The owner said they could clean it and it would be ready in a week. A week passed and I went to pick it up. They never cleaned it. Owner said, "My husband said it's too heavy." I asked whey they didn't call me since it had been a full week that it was just sitting there in a bin on the floor. Her response, "Oh we were busy." So now I have a blanket that has dried and caked-in vomit on it. Totally unprofessional, unreliable, and as far as I'm concerned, inferior cleaners. PS I took it back home, soaked the spots and scrubbed them by hand with detergent/sanitizer and a brush and got the vomit out. Then I put it in the washer and dryer and it cleaned it. Somehow it wasn't too heavy for my little home washer but it was too heavy for their industrial dry cleaning machines. Hmmmm. read more

Gave me the wrong dry cleaning (my son picked it up so didn't know what I had had cleaned). Caused major problems in the morning when I needed to wear something specific for work and didn't have it. When I came back they gave me my correct dry cleaning and initially didn't charge me, but they had charged my son even more for the wrong dry cleaning. When I came back to get that money refunded, she changed her mind and charged me anyway. Yes hey did clean my clothes but I would have thought there would be some consideration for the fact that I had to take 3 trips there and was inconvenienced. I will not be returning as a result. read more

Friendly, efficient, reliable Highly recommended read more

Premier Cleaners - Laundry Services Near Me - Villanova, Pennsylvania

I used them for a while out of convenience, but several times I would pay for things like sewing a pocket, hemming pants, etc, and they charge you then a week later I go to wear the clothes, take them out of the plastic cover only to find they didn't do anything. Worse off, I let them clean my best suit, custom made (nothing too crazy, but was about $800) and I went to wear it for a presentation. It threw my whole day off when I realized the zipper was broken. I never had an issue with the pants before, no idea how they broke it, but it could have cost me significant money in the long run in that it totally started a very important off in a bit of a rush and rattle. They are horrible for anything beyond cleaning and ironing shirts, and honestly overcharge a lot (see Cathy S). read more

I've been going to this dry cleaners for over 2 years now and they have never made a mistake for me personally and they are so generous to have free delivery and is very trustworthy. The owner of the store is super nice and always complimenting me! I definitely would recommend this dry cleaners read more

Premier has consistently provided great care for my work clothes. Customer Service is good. I once had a problem with a spot on a cleaned white dress - they immediately re-cleaned the spot and delivered the dress to my house the same day. They made a huge effort to make it perfect. and they are really, really nice. read more

Dry cleaning is generally quick and of good quality. I blew out the seam on a back pocket of some dress pants. For $14 they haphazardly ran a sewing machine up and down the area. I have a sewing machine and could have done the same. I took the pants to the professionals for a professional job but that's not what I got. read more

RUDE!!! Over priced. If you ask them how much they will tell you $200 and the charge you $300 to get your clothes back. Really not that good and they saftey pin the tags on which puts tiny little holes in your cltoehs which everntually grow to large ones. Nevermind the extra time to take them off. read more

Please save your sanity and avoid heartbreak by never going to this place. I don't ever write reviews but I had to save another potential customer from the NIGHTMARE I went through. I went here to get a gorgeous vintage gown cut into a cocktail dress. Not only did they cut the dress much shorter than we had measured it BUT they cut the dress shorter in the back than the front. This resulted in the dress not even covering my rear end. There was no way of fixing it and the dress was completely made obscene. While I was obviously so discouraged and heartbroken that this beautiful dress I was absolutely in love with was completely ruined (days before an event I needed for it nevermind) I asked if there was anything they could do. After speaking on the phone to the owner who was not only nasty and unhelpful but also disrespectful (telling me that I should have told them beforehand that my backside was larger and that they should account for more fabric in the back AND that no one was going to notice if my butt was out because no one even notices the backs of dresses) I was literally brought to tears by his unhelpfulness and sheer rudeness. I was only offered $25 of the $45 I had paid. The shop RUINED a vintage dress, left me hopeless days before an event, stole my money, and subjected me to the worst customer service I could ever imagine. The owner literally hung up on me and yelled at me over the phone. Please save your sanity and avoid this place at all cost. read more