Federico's Medical Mobility Supply still owes refund of $21.88 taxes Michael collected on $250…read morepurchase. My elderly independent disabled family member were purchasing a rent to own Golden Envy GP162 power chair from Federico's. On 07/22/2026 wrote check/check $316.88 cleared next day. Tried using chair 07/24/2026 it was horrible. Chair slid and was unsteady upon trying to sit down, a complete safety hazard. The bad part is Michael the owner was aware of chair condition before selling it. Contacted store same day requested refund Michael said it would be picked up Monday 07/27/2026 and refunded $250. Auntie called on 07/25/2026 to see if he had a Jazzy Air 2 what she originally called for. Said he had one and would send pics, didn't. On 07/27/2026 Golden Envy picked up. Same day provided Michael with refund method info. Michael insisted on card cvv # which isn't necessary for refund. Refund due by 08/03/2026..... no refund. Auntie called Michael on 08/05/2026 at 9:34am. Michael said he needed card info. Card info was provided 2nd time. Auntie called back at 10:51am requested copy of POS refund receipt. Michael said he was at Staples purchasing a printer and would text refund receipt, never did. Auntie called Michael at 4:48pm and for 21 min he said everything from he's getting a money order after work to mail her (she refused a money order), to financial problems all things considered irrelevant to her refund. Then while she was on the phone he sent her a pic and asked why does it say that while he's trying to process. She told him she didn't know. Asked Michael to verify card info then while he was processing she said she was unlocking card (which to process refund it doesn't matter if card locked). They ended conversation. Then Auntie hears Michael tell someone never doing business with her again, complaining and had card locked etc in degrading tone. Michael never communicated anything to Auntie about her refund. Refund of $250 received did not refund $21.88. If Auntie had not kept inquiring about her refund it is a great chance refund would NOT have been processed. Federico's Medical Mobility Supply still owes $21.88 tax refund. Called 08/07/2026 regarding tax refund of $21.88 Michael said he was doing an eye exam. Why would a durable medical equipment (DME) supplier say he's doing an eye exam? Federico's Medical Mobility Supply is NOT recommended as a trustworthy business.

Everything went better than well. The customer service was as good as I have ever had. I wasn't…read moreaware that the ownership had changed and was pleasantly surprised.

Bob is straight forward guy wants to help you find the right scooter. Fair prices,…read more Allows you to test ride to check out scooters. Bought mine a year ago and still works great. Recommended many people to go visit Bob.

I bought my scooter here a month ago, and brought it in for service today. I was referred by…read moreseveral people (friends) who've bought from them through the years. Charlie, the owner, and Brandon are great. Have always been super kind. They always keep their commitments, And are very fair on any non warranty service. I love them, and love my scooter!!! I'd highly recommend dealing with them!

Went in to pick up the battery for replacement on a scooter But instead had them install the…read morebattery inside the housing unit and replace the one that has gone bad. The work was done while I was on site in the waiting area. Very hot day out and they kindly offered a bottle of water which I drank while waiting then eventually battery came back out installed into the housing and I was able to take it with me and in addition sent in images for another scooter that was not being used as an estimate to sell to the shop. Quite a number of accomodations posted and they know their scooter stuff's; so give a call as they do onsite service as well. All in all a good experience

From the owner: We have scooters,Powerchairs,manual wheelchairs,walkers,Hospital beds,Liftchairs,shower chairs,…read moreBraces,canes,underpads,poarchlifts, Stairlifts. We do repairs and installs in Hemet,san Jacinto to the riverside and san bernardino county . Some insurance companies. If we don't have it,we can probably can find it. regular and rehab products.

John and Fernando did a wonderful job delivering my lift chair.Thank you to the whole staff at the…read morestore.I will refer all my friends and relatives.

The store on 14th is convenient and has great customer service. Thanks go to Christa for her care…read moretoday in ordering what I needed and trying to find it at the other stores. Highly recommend.

After five years they said they wouldn't deliver my meds anymore without jumping through a series…read moreof hoops. Then told my husband, who they've deliver too just as long, that he had to drive to their location to get his meds!! There are plenty of pharmacies in Hemet that deliver, don't charge exorbitant prices, and don't stop delivering medication prescribed by a physician. Life is too short for this nonsense.

Very awesome staff they always have my medication. Unlike many other big-name pharmacies. They are…read morepersonable and kind they have a great selection at a great value! I highly recommend!

absolutely terrible my poor grandmother. her oxygen machine has went out before but they "fixed"…read moreit. and in the middle of the night last night it stopped. she tried to call these people they didn't answer her so she called me at 5AM it is 7AM as of now. she was confused. the number is very hard to call and get to what is needed. she was very confused i don't know how she got to the number. then i showed up she was hooked up to the oxygen she uses for when she leaves the house to hold her off until they fix it. i'm not sure how she even remembered that she was so confused. i made sure to call, they had me on hold for 41 mins. and after about 15 mins of talking to a person on the phone THEY HUNG UP. i completely understand it's early and i also understand workers have to sleep as well but we should have a 24 hr line. imagine if this was someone living by themselves and no other oxygen source? they would have died. absolutely terrible. it's just not acceptable at all. she tried texting the bot as well it was too complicated . then i texted the bot while i was on hold waiting for a person to answer. "911 been on hold for 10 mins and my machine is down" it said "sorry i couldn't find a good answer to your question. click below to start a chat." i understand it's AI generated but still. i would never wish this on anyone's family. if you have a family member that's getting older DO NOT, DO NOTTT go to this place. they don't help you when it's needed.

On Saturday January 15th my 87-year-old stepdad got out of the hospital they had ordered medical…read moreequipment a wheelchair and beside the bed potty chair for my stepfather recovering from numerous illnesses although deep into dementia and Alzheimer's. After you sent a man name Luis Gomez to deliver medical equipment on a Saturday evening. Luis Gomez super nice guy super patient listening to what we had to do helping us to fit and adjust him to his new bedside equipment. Even though my step dad asked him questions over and over Luis remained very professional and very helpful and very caring about my pops well-being. Very good bedside manner seems to be a very caring individual even for complete strangers. He waited for us very patiently well we helped adjust pops in to his chair. The family would like to say an extra thank you to Luis Gomez for having a heart being helpful and patient with us during our brief encounter. You appear to be a great person and a very valuable employee for apria healthcare and their company reputation hinges on guys like you. I sincerely hope that your upper management is able to read this message and at minimum tell you thank you for being an awesome very important part of your company and their reputation for excellent service. This is an employee apria should fight real hard to keep you on board no matter what. Extra thank you to Luis Gomez. And apria healthcare for sending him to us.