I booked services at La Peau in Fresno for a bachelorette party of six. The week of the event, I…read morecalled to modify just my massage because I was five weeks postpartum, dealing with a painful PUPPP rash and stitches in my back from a biopsy. I asked if there was any way to adjust my service, and I was told they would work with me and that the owner would call me that week to discuss a solution. On the day of the appointment, I received my facial (which was fine) and was told again that the owner would reach out soon to arrange something for the unused massage portion. But I never received a call. When I followed up afterward, I was told that because I booked in a group, they would not offer any accommodation--such as store credit or gift card--even after explaining my medical situation. Given that I personally spent $360 and our group spent around $1,800 including tip, I expected a basic level of compassion, especially for a postpartum mom with an ongoing medical issue. I wasn't looking for special treatment, just a reasonable accommodation for a service I physically could not receive. Unfortunately, the lack of empathy and unwillingness to work with me given my specific situation was deeply disappointing. I won't be returning, and I can't recommend this spa. Attached is a photo of what my back looked like the evening before the massage (mind you, this was all over my body).

Shockingly Rude Receptionist Grace (Serena) -- Didn't Even Get to Have My Massage…read moreUPDATE: read owners response at end!!!! I've never left a spa in tears before, but my experience at La Peau Day Spa today was awful -- and I didn't even get to have the massage I booked because of how disrespectful the receptionist, Grace, was. I called earlier in the day to book a same-day lymphatic massage and asked if there were any October specials. Grace told me there weren't, which seemed strange for a spa but I booked anyway -- a $180 service for 2:00 PM. When I arrived, I had to get Grace's attention to check in. While in the restroom, I saw a sign listing October specials -- including a hot stone massage for $140 (normally $160). When I mentioned it, politely, just to make her aware, she got very short with me. I even said I didn't want to disrupt my therapist's schedule, but she snapped, "Do you want to change it or not?" Eventually, she tried to change it, then told me she couldn't because that therapist doesn't offer that service. I said that was totally fine -- I was looking forward to the lymphatic massage anyway. I also had a gift card from one of their events and asked what services it could be used toward. She kept contradicting herself, couldn't give me a straight answer, and started texting without looking up or responding to me. I even complimented her nails to lighten the mood -- no acknowledgment, no eye contact, just more attitude. By this point, I was uncomfortable but trying to stay polite. When I finally went back with the massage therapist (Marissa, who was lovely), Grace/Serena (the fake name she gave me when I asked because she knew her behavior was disgusting, which I did say but never did I say anything towards her or call her names, I did tell her she mad me uncomfortable and was disrespectful) she kept interrupting and acting like there was some big issue when there wasn't. I was actually shaking from how she treated me. In the end, I was so upset I couldn't go through with the service. Grace "Serena" told me I "made her uncomfortable," after I let her know how much she was upsetting me and making me uncomfortable... which was completely backwards, she sounded desperate to keep herself out of trouble-- I had been nothing but courteous. I even wanted to tip Marissa for her time, but Grace wouldn't allow that either. I will never return to La Peau Day Spa, and I hope management sees this and provides Serena with serious customer service training. No client should be treated this way -- especially not in a place that's supposed to be about relaxation and care. Update: Management /the owner saw this, called me, defended Grace and lied to me... then proceeded to tell me she knows people at Yelp and will be sure to get my review taken down!!!

Wow! Leta is truly a treasure. I have been a client for years and have loved the results from every…read moretreatment. Her machine is fabulous and really has removed majority of the hair follicles. It has been such a blessing to not have to shave and only have some regrowth. Even just after one treatment, I am shocked. Leta is professional, genuine and really takes time to target every area. The best is her prices are beyond reasonable and much lower than other Laser hair removal businesses. I have excited to now try the IPL machine to help my face.

I have been a patient of Leta's for a few years and could not have asked for a better experience…read more She is calm and makes you feel comfortable throughout the entirety of the process. As someone with very thick and dark hair, I am grateful I decided to do IPL hair removal. I have seen an immense improvement in the discoloration of my skin and a decrease in the amount of hair regrowth in my treated areas. It is evident that Leta truly cares about her patients. She is there to address concerns in and outside the office. Not to mention, she responds in a timely manner. I would highly recommend About Face & Skin.

I was recommend for a facial with Dani, it was my first real facial and I was hesitant as I am…read moreseverely acne prone. but so glad I went through with it!! Her place is so cute and relaxing. Dani took her time, explained her steps, and made me feel so comfortable. I loved how clean my skin and soft felt after. She gave me a few acne treatment recommendations as well.highly recommended!

Dani is so kind, full of wonderful energy; enthusiastic and upbeat. Her space is cozy, peaceful,…read moreand private. She is wealth of knowledge about skincare. My skin felt amazing after leaving. I can't wait to return.

I hate to do this but it has to happen. I waited to post this review bc I was truly torn. The two…read moreladies I dealt with were genuinely very nice and I didn't want to post a bad review, but, the nurse in me can't let this go esp with the current pandemic we are still working through...having proper infection control and just regular sanitary practices in place is a must. My last wax I tried a new location in Fresno (Gorgeous Salon). While the two ladies who assisted me were extremely nice and on the surface the place is clean, when I entered the room, it just wasn't clean. The robe they have u put on looked dirty, there was wax all outside the wax holder with a wood wax stick sticking out of it and the lid half off half on. But I was like, I'm here now let's just get it over with. Well, it was obvious they are not the most experienced, while it wasn't too painful, they kept going over the same places multiple times to the point my skin was peeling as time progressed after my service. In their defense they did try to be thorough in removing hairs as they also used tweezers. Also after I finished the lady was putting the supplies away and a wax removing paper fell on the floor and she picked it off the floor and put in back in the basket with the rest of the clean ones. They also reused the waxing stick during my service AND replaced said waxing stick in the wax leaving it sticking out on my way out the same way I saw it coming into the room. That said, I'm most certain they used that stick on another client prior to me. Very nice staff but I would NOT recommend this place.

I've gone here twice for eyebrow and upper lip wax and she is amazing. She is so nice and does a…read moregreat job. I will definitely continue going here!

Alysha is a complete GEM. I did not know her personally when I booked my first appointment but she…read morenever made me feel like a stranger. Fast forward over a year or so later - you get to know people! She is a wonderful person apart from being an amazing esthetician. The part about her that makes me keep coming back is the passion for what she does. You can tell by how attentive and personal she makes your visit. She has added new services to her menu & that shows me that she continues her education to serve her clients (& herself). This new location is gorgeous, clean, and ever so relaxing! I have recently switched to booking 90 min appointments so she has the freedom of time to do what my skin needs as opposed to what I think it needs. Highly recommend.

Alysha was very professional and knows what she's doing!! I've gone in for a custom enzyme facial…read moreas well as a hydra facial. I like that I can schedule an appointment and can count on her to let me know what my skin needs. My face is literally glowing when I leave her studio. She is a skin genius!! Her studio is very relaxing and definitely the kind of self care I need. I also enjoy that I can ask her about my skin needs and with her expertise let's me know what products I should be using on my skin for my skin needs.

I loved all the staff everyone was very friendly and bubbly. I got my nails done here and it was…read moreone of my favorite sets and lasted a long time.

After 2 1/2 years and two bad colors I had to go back to The Spectrum. Katie was ready for me and…read moredid a great job coloring my hair. She is a professional and works quickly to get foil in my hair, put me under the dryer, and wash my hair. She even gave me a quick neck and head massage while washing my hair. What a treat and much needed. 4/5 again because of the price. I will see her again soon!

I have to say this was the best experience I have ever had, service was amazing. From the beginning…read moreto end, definitely will be back soon.

OMG what went well. I fell asleep that's what went well. Tonight I got the facial & scalp…read moremassage package. I feel asleep during my facial during the warm waterfall step. Definitely a relaxing vibe & for all my healthcare providers out there, I highly suggest you stop by and treat yourself today. See you some more on Yelp 2026

I was fortunate enough to be seen by the wonderful Sherri Nash NP, she is outstanding in what she…read moredoes. So patient so informative, and very gentle. I will forever only see her and I HIGHLY recommend her to all my friends. Thank you Sherri my skin is stunning

Go see Sam,she is the best.She let's you know what you need,very friendly,and great atmosphere.read more

Staff friendly & accommodating I felt welcomed & was treated kindly & professionally…read more My treatments were very thorough & done so well Beautiful environment to recharge !

Came in for their black Friday sale and was not disappointed. Lots of great things on sale and I…read morestocked up on my usual eminence products. Mostly for gifts but also a few things for me. Looking forward to using the gift card!

Very Calming atmosphere, Mia was very welcoming and had great conversation throughout the entire…read moreappointment. I will definitely book again

I'm very impressed with Mia and her work. She is very detailed, professional, and experienced. I…read morelove how my eyelashes turned out. I will definitely be using her for my eyelash extensions in the future.