This review is for Shawn Brown and his son, who use the business name Precision Stone. I hate giving such a low rating when the flooring installation was done quite satisfactorily, but they left such a mess in my garage and actually damaged the plumbing in my house and have never paid for the plumbing repair. They left my garage actually impassible, full of piles and piles of scraps of cut flooring material, mixed with mounds of flooring glue, numerous empty pizza boxes, soda containers, half empty trash bags (spilling open for the trash inside to join the rest of the mess), and many small mountains of sawdust. It took me days to clean it up. Also, I soon noticed that they had tiled over the clean-out drain in my laundry room so the clean-out was not usable. I asked them to come back and fix it, and Shawn Brown's son came back to trim the tile back from the clean-out, and while doing that he cut through the clean-out plug. I assume he must have known because he cut off a sizable chunk of black plastic. I asked to be reimbursed for the plumbers visit to fix that problem, and never got a response. Too bad that they have such horrible customer service and are so disrespectful to their customers because I am satisfied with the flooring installation. I actually gave them a sizable tip for getting done on schedule (more or less) but that was before I became aware of the mess they left behind or the plumbing issue. All in all, I can't give them more than 2 stars. Good flooring install but it's not acceptable to treat your customers like that. read more