I have been using management companies for multiple properties, and this is by far the worst. They failed to properly vet new tenants on 2 separate occasions, leading to squatters not paying rent for months. Now that I have had to pay for evictions and past rent is in collections, I am only entitled to 50 percent of what actually owed me. They have family members complete unnecessary maintenance under the guides of a legitimate company and overcharge for the "service" that can't be proved if anything was completed. When the property management company owner has properties, there is a huge conflict of interest, and your best interest is not high on their list. DO NOT USE THIS COMPANY. read more

Holding our security deposit for a house we cancelled the move in for. We're told we would receive the funds in 48-72 hours, a week ago. Yet there is no confirmation and no funds received and I can't even get in contact with whoever approves this transaction. MY MONEY IS BEING HELD FOR NO REASON!!!!! read more

In my opinion, this is a business full of liars, thieves, and scammers. They attempted to withhold my security deposit multiple times over several months, double charged and over charged for every deduction, refused to provide any receipts or proof. Only returned my security deposit under threat of lawsuit. Do not rent from this company unless you can afford to lose your security deposit or go to court. read more

I've now been working with Precision Realty Management for over 10 years. I still feel the same way that I did when I wrote my first review for them in 2017. Since writing that review, I also have worked with Sandra in her capacity as a broker for the sale of one of my properties. The transaction went smoothly, and it was a pleasure to work with her. She is knowledgeable about the industry and willing to share her thoughts without ever persuading you a particular way. Additionally, she is one of the kindest people I have ever encountered, and she genuinely cares about you as an individual. She runs her management company with honesty, integrity, and professionalism. In my experience, every single person that works for Precision Realty Management has been incredibly helpful. I have worked directly with Lola, specifically, on many occasions. She works extremely hard and communicates well to keep you apprised of everything that happens with your property even if that means working long after-hours. I believe that the staff at Precision Realty Management does their absolute best to make things stress-free for owners, and that is exactly what an owner wants in a management company. I am thankful to have found them, and I still wholeheartedly recommend them. read more

If you have properties to manage, find another company. As an owner of multiple properties which I self manage, I tried Precision to lighten my work load. Worst mistake ever. They use contractors which are double the going commercial rate plus they have absolutely no concept of communication. Every month they will drain your profits with unsupported work orders. I got one recently where they charged me $110 to unfreeze a garbage disposal. WTF????? A new garbage disposal is only $50 at HD. They will never call you for review, never answer your phone calls. I gave called at least 10 times in the last three months. Not one returned call, just email that is it. Stay away rental owners, just stay away..... read more

Avoid these unprofessional people. The landlords I'm sure love them. Horrible Horrible Horrible people. They still owe me my deposit, and still trying to extort even more money out of me. Sent a jack-leg repair person out to repair AC. Made it worse, the AC exploded hours later and dispensed the AC chemicals throughout the house and now they want to now charge me for professional services to repaint and re-carpet saying we smoked in the house. We did not smoke in house, and any services we received while renting were your run of the mill basic handy men. Why did they not use that same cheap help after lease ended? We left the house in the exact same condition we rented it. Not even the normal wear and tear for a 2 year lease. Used their carpet cleaner they recommended/insisted whom documented 'no' stains on carpet and then, they said there were spots 2 months after leaving lease and submitted no proof Again, Horrible Horrible people to deal with for tenants. read more

Precision Realty managed my SFH rental for 15 years and if you're looking for a great property management company, I highly recommend them. They are proactive and look for ways that owners can save through preventive maintenance. My roof needed to be replaced after a hailstorm and John took care of the insurance claim. Shortly afterwards, Hurricane Harvey hit and Sandra informed me afterwards that there was no damage to my property. They are very responsive, took care of everything, always had a great attitude and treated me nicely. After 15 years, I decided to sell and purchase replacement properties in another state. Sandra was my listing agent and she did an excellent job with providing comps and recommending a price range. She has decades of experience so I always listened and followed her advice. It paid off when we took a chance on a potential cash buyer. Sandra's hunch was correct and she sold my property. If I get a Houston rental in the future, I would hire Precision Realty again in a heartbeat. Thank you Sandra, John, Lola and Precision Realty!!! read more

This is the most unprofessional and ruthless property management company I've ever dealt with. They billed us consistently for expenses in error, they have a very rude staff and, even worse, failed to return our security deposit by making up false damages. Never do business with this company. They are nothing but crooks! read more

This property manager took 2 weeks to negotiate a lease agreement. We came to an agreement, they had our signed lease and our deposit. 2.5 weeks before our move in date, they notified our realtor that they were canceling our lease. The current tenant who gave official notice that they were moving out and was scheduled to vacate the property last week decided that they did not want to leave anymore. I've been renting properties for many years and this was by far the most unprofessional experience I've ever gone through. read more

I was with Precision for 2 years. Kept creating new charges (fees) that were not part of the contract signed. Not very friendly or helpful and took several days for a response on items that were not working properly (air conditioner) Would not recommend them to anyone! read more

This is the worst company I've ever dealt with. Lola has to be one of the worst people to deal with. They charge you for everything and the attorney they have has properties managed by them. Only way to resolve this is through court which I'm in the process of. They don't return calls after you confront them about their negligence and they don't fix issues with the properties for months. The contractors even complain about them and they have even informed me that precision stated "they dropped the ball" on my requests but not once has anyone ever apologized. Instead I'm having to take them to court. read more

Coming from the viewpoint of a renter of one of the homes they manage, Precision is an awful management company. My boyfriend and I rented our first home together in the Heights from Precision and were both so excited to move in. Upon move in, the home was absolutely FILTHY..... The tiny back and front yards were overgrown with weeds and looked absolutely awful. (They FINALLY came and cleaned up the yard after multiple emails over THREE MONTHS). The inside of the home was covered in bugs, dust, and dirt. It clearly had not been cleaned in god knows how long. Not to mention, the air filters were completely BLACK and you could not even see through them. After moving in, I got sick for a week from how dirty the home was. We had to pay to have it professionally cleaned, because after multiple emails to Precision, they never handled the issues with the home.The air conditioner was also broken when we moved in and it took at least 3 days for them to send someone out to fix it. (in the Houston heat) We loved the home, but chose not to renew our lease due to the awful management company that we had to deal with... Homeowners, I would not recommend hiring Precision to manage your rental properties.. Renters, do not rent a home that Precision is managing unless you want a huge headache!!! read more

We have been living in this beautiful house managed by Precision Realty for over 4 years. It has been a wonderful experience dealing Precision Realty. They are upfront, honest and very professional. Their Ethics and Attitude is what makes the whole experience so easy. What people don't understand in this line of business, there is always a process. Some of it is time consuming because of the owners are not immediately available for approval. Sometimes it's an easy fix. Either way it goes, Precision Realty team treats every request and process with priority and they keep you informed. We have been blessed with to work with Precision Realty Team. They are like Family to us. We wish Precision Realty Team the best in everything. I would highly recommend them. read more

The team at Precision Realty has managed my properties for 13 years. I could not have asked for more in a property management company. They are very attentive to owner's needs and requests as well as tenant needs and requests. I was always updated with any issues or repairs that needed to be done. John and the Precision Realty team is also very easy to work with. They always had the right service people or contractors to employ to make any necessary repairs to the properties. Their accounting department also did a fabulous job in receiving rents, paying expenses to various service people/contractors and directly depositing owner draws to my bank account. They were consistent throughout the last 13 years and I could always depend on them for their unending service. When it was time to sell my properties, Sandra and the team listed, prepared and sold the properties. The experience was seamless. I highly recommend John, Sandra and Precision Realty to manage your investment property/s. read more

Worst Realty company ever!! The only good reviews are from owners not tenants.. This company is only concerned about renting out their over price under managed properties. They purposely sent out the paperwork for us to vacate late which caused us to be in out lease another month and at the month to month rate. Never rent from them. read more

By far, the worst company, of any kind, that I have ever done business with. Completely unprofessional and rude. I am a home owner, who is renting for the moment, and I would NEVER list my house with these people. Owner and renter beware. Unfortunately, there are is no way to give a negative rating. read more