I don't usually leave negative reviews, but this place really earned it. The staff was rude from…read morethe moment I walked in. No greeting, no basic courtesy, and when I asked simple questions about the repair, the person at the counter acted like I was bothering them. It's already stressful dealing with car issues, and the attitude here made it even worse. I ended up taking my business elsewhere, and I'm glad I did. There are plenty of shops that know how to treat customers with respect, this just isn't one of them. I wouldn't recommend this place to anyone.

When I needed to have repairs done on my vehicle there wasn't a doubt that I would have Dave Todd…read moretake care of it, Great mechanic, trustworthy, dependable and fair. He is there to help his customers and community not rip them off. Some people may have to wait a little longer than normal but if you wat the job done right go see Dave, the man with a heart as great as his mechanical skills.

Sometime ago, I encountered my dream bike. A 1973 CL125s. The bike was running rough to say the…read moreleast, and it didn't take long to discover that the repair was far out of my league. After calling every cycle shop in 50 miles and being denied for my bike being too old, I finally called Borelli and was suprised to hear that he'd take it on. It took almost a year to aquire all the parts needed for it, which on a bike that old is a serious undertaking. During this time, the bike was completely stripped, rebuilt, reassembled, and tuned until finally it was running again. All told, the bill came to just about 1k. For the amount of work put into the bike (including nearly 40 hours of labour), a thousand dollars in an astonishingly low number. As for the bike, it ran better than anything I've ever ridden after he finished. Driving past the shop, you'll see just how diverse his mechanical knowledge is. There are generally a dozen assorted motor vehicles of all types and ages congregated around the shop door. Be you a dirtbiker, quadder, racer, goon, or highway rider, Gary will fix it and fix it well.

What a great shop. I was told about them from a parent at a motocross track. Said he this was THE…read moreshop in the area. I had a issue with bleeding the brakes on my Honda foreman quad. I replaced everything but couldn't get them to work. I called Borelli cycle Thursday and they said bring it down and we will look at it. Took it Friday am and it was fixed by end of the day. And they replaced the spark arrestor. They even looked it over and told me of a couple other issues. I needed it for the weekend but I will be back with all our toys ( 3 KTM bikes and a quad). Couldn't ask for more and a fair price. They also carry many parts for motocross and others. Worth the 1 hr drive.

Service was exceptional! Thank you!!…read more My daughter's car (a Ford Escape) needed a new alternator. Per usual, the issue arose 2 days before she had to return to Ann Arbor. My Ford dealer was too busy to work us into their schedule so we took it to Princeton Chevrolet. They understood the timing issue and worked us right in for the repair. So everything is right on track! Then I receive a call and was informed that while changing the alternator the AC compressor was damaged (with the Escape you have to remove the compressor to get to the alternator). With the timing of my daughter's return to Ann Arbor it was not possible to get the replacement part before she had to leave town (this was in January so she didn't require AC at that point anyway) . Scott, the Service Advisor at Princeton Chevrolet, informed me that he had discussed the issue with their Service Manager (Andrew) and that they knew the compressor had been damaged and that they would take care of it. Two months later my daughter is back in town and I call Scott at Princeton Chevrolet. In all honestly, prior to making the call I was curious how this conversation was going to go. In any event, right out of the box Scott tells me - not a problem, I remember this well. Bring the car in and we'll take care of it. I just got back home with the Escape, it has a fully functional air conditioner and the full cost of the repair was covered by Princeton Chevrolet! I very much appreciated the honesty and straight forward conversations with Scott. Not convinced I'd have received the same level of service at other establishments. Thank you AGAIN to Scott, Andrew and the others at Princeton Chevrolet!!! I'll definitely be back to support your business!

WARNING TO FUTURE CUSTOMERS:…read more My husband and I recently tried to purchase a vehicle through Princeton Auto Group, and our experience was extremely disappointing. The two representatives handling our application, Samantha and Joshua, repeatedly told us they were "working hard" to help us obtain financing. However, throughout the process we were treated in a way that made us feel like we were unworthy customers rather than people trying to purchase a vehicle in good faith. We were asked to gather multiple documents quickly and submit them for verification. We did exactly that and cooperated fully with every request. Despite this, the communication we received was dismissive and disrespectful. During conversations we often felt talked over, not listened to, and made to feel as though we were somehow less important than other customers. They even went so far as to say that we falsified documents. Buying a vehicle is already stressful, especially for people working hard to rebuild or improve their financial situation. Customers deserve to be treated with dignity and basic respect during that process. Unfortunately, that was not our experience with Samantha and Joshua at Princeton Auto Group. Because of how we were treated, we chose to withdraw our application and take our business elsewhere. We hope Princeton Auto Group takes this feedback seriously and improves the way customers are treated during the financing process. -- James & Marla Boyer If dealership management or ownership would like to review this situation or discuss what happened, we would welcome the opportunity to speak with someone who values respectful and transparent customer service. Our intention in sharing this experience is simply to ensure that future customers are treated with professionalism and dignity.

We are new to Marseilles area, asked people about places to take our 2013 Traverse and "ZIGS" name…read morekept popping up. Scheduled to have brakes checked at 57,000 miles, dropped off and got a call. They said, "I recommend you do the front brakes, 20% left". I said, 'why not do the back ones to as long as you have it in", thinking rear would need to be done soon. They replied, "they still have at least 65% left on, would be a waste of your money to do this soon". HOW REFRESHING to again find a business being honest!!! If you need work, please give them a call.

Zig goes out of his way to make every visit a pleasant experience. From the moment I walk in, until…read morethe moment I leave, I'm treated with kindness and respect and they answer every question I have. They also respect my time and I'm usually in and out in no time.

Where do I start? I've been looking for a Jeep wagoneer since the one I have rusted out completely…read more I've got an alert whenever the car shows up for sale anywhere. The minute I found the alert I called about the car. The guy I spoke to wasn't the least bit pushy and gave me great helpful info about the car. When we came out to look at the car he pointed out all it's issues (with a 25 plus year old car, there will be issues)and put it up on the lift for us so it would be easy to see the under carriage. There was no haggling and we left feeling excited about the car and great about the place we bought it from!

Buyer Beware !!!!!!! We looked at several vehicles, all of…read morethem need repair . Over priced for cars /trucks that need work!

Great place, as long as you don't like a nice waiting room (I don't). 2026, the owner may be…read moregetting ready to retire. As long as he is there, it is a great place for tires at least. I also had them check the alignment after I did some work and another place said I needed a tie rod. THis was after the other place originally said ball joints are needed for the alignment, which I then replaced. Since the other place did not say I also needed a tie rod originally, I took it to King for a second opinion. 5 minutes after they took my truck, they came out and said the same. I asked them to show me (so I could learn) and they were more than happy to do so. Very fair in what they charge.

exceptional customer service, knowledgeable, compassionate group of hard workers whether it's…read morelast-minute emergencies or scheduled appointments highly recommend they've never let me down. I can always count on them.

Purchase a 2024 Honda pioneer six seater and we are loving it! Sales and service staff were…read moreexcellent. Highly recommend Riverside sports.

Good people. Fair people. I purchased my sym mio there. I was given extensive tips and was able to…read morecalmly ride my first ever scooter home on my own. These folks are great.

Our car stopped working. They were so kind and helpful! Taking care of our car and provided us a…read morerental!

This is a rather long rant, but in essence it's a warning of Buyer Beware if you buy from Schimmer…read moreFord. July of 2023 I ordered a Ford Maverick from Schiller ford, I knew it would take some time so I was patient for months, it wasn't until I heard others who had ordered from other dealers months after me and already had build dates that I became annoyed. I started contacting the dealer periodically to check on the status and was always just told Ford hasn't picked up the order yet and they can't give me any updates. When I heard a couple people I know that ordered in March 2024 and already had build dates in June, I began to get angry. I contacted Ford customer service and was told they had no record of my order and I would have to talk to the dealer. I told them if I could get any information from the dealer I would t be calling them. I then sent an email to the CEO of ford and head of customer relations and within a day I was contacted by ford, they took the information on my order escalated it and gave me a build date. Something maybe the dealer could have done months ago and I wouldn't have been waiting for almost a year. The same guy also told me that the dealer had a few others stuck in their order banks, so if you ordered from Schimmer and have been waiting a long time you're welcome. Your vehicle might finally be on its way to production. I had told the dealer several times that I wanted to be notified as soon as they got a build date because my fear is they would wait to call me until the truck was on the lot and then low ball me on my trade saying take it or leave it we will just sell it to someone else. They assured me they would so I would have time to sell my trade myself if they were unwilling to give me its value. I waited three days after Ford had located and scheduled a build for my truck and still no updates from the dealer. I wrote a letter to the president expressing my dissatisfaction with the follow-up and customer service and why did I have to be the one to go to corporate and get this order moving, why didn't any of his staff take the initiative to find out why it was stuck in limbo. I received a snarky email back with absolutely no appologies and basically telling me to feel free to buy the truck elsewhere. I have waited almost a year, my trade is now a year older, interest rates are higher. If he had offered even one apology for his staff not following up and a willingness to do the best he could on my trade, or in any respect at least pretended he wanted to earn my business I would have gone through with the deal. But he might as well have told me to F- off, go somewhere else. So that's how they treat their customers.