Service was excellent. I got an appt when I wanted to be…read morethere. I added on a service at the last minute. The team were finished in one hour. And, I had internet access while I waited. What more could you ask for!

I have had a few different experiences at My Auto Surgeon and on both occasions I left feeling…read morerespected, treated fairly, and most importantly, had the right work done. I say this specifically because with auto repair becoming difficult for the home repairman, I know that some businesses might infringe upon the complexity and first suggest unneeded work and second, overcharge. In this case, I used the Yelp app, entered my information and received a quick quote from My Auto surgeon. I also received probably 6 other quotes. I chose my auto surgeon as they had treated me very well previously. However, their quote was not the least, nor was it the highest. What I thought was the issue turned out not to be the issue and instead they quickly diagnosed the culprit and had my vehicle ready when they promised, and at a cost that was well within reason. I cannot stress how important it is to a customer to receive fair and timely care for their automobile. I was braced for a ridiculous charge and instead what I received was the proper diagnosis and repair done. I recommend My Auto Surgeon and feel their approach to the business is deserving of commendation above and beyond what I have experienced at other establishments.

For the past 20 years I have take my car to the dealership for repairs as I always want it done…read moreperfectly and a lot of the time it is under warranty. I recently received a quote form the dealership on a repair my car needed and it came in higher than I thought was fair. Because of that I did some research and found Paul 777 Auto Repair. I was greatly surprised, the quote was well below the dealership and they did the work exactly as stated and on time. They found a few small things along they way that also needed repair and priced those items very reasonably also. I have my car back and it is running perfect, I will come back if I ever need service in the future. Thank you!

I got an installation of new fog lights in my Grand Highlander. Paul gave me a new customer…read morediscount with a reasonable price. They had a bit over the scheduled time frame, but I got a flawlessly work done. The mechanics, Grasby (I hope I spelled it right), did a very detailed work on it. He even explained what and why while he was working on. As I saw during the waiting at the workshop, Paul and his team are so friendly and professional. You can rely on them.

My family, girlfriend, and I have been getting our vehicles serviced at 916 Auto Repair for all of…read moreour vehicles over the past couple of years. Customer service is great and they offer expert services for deals far better than any dealership or other mechanics I've gone to. I took my 98 Corolla in for a check engine light and misfiring issues. After performing tests, I received helpful explanations and photos of the issues found in my vehicle. Before performing any additional tests and services, they checked in with me to confirm which I really appreciated. Services were done efficiently and they communicated promptly throughout. I will continue to bring vehicles to this shop because I trust their expertise, value their customer service and appreciate the good deals!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

Service was prompt and thorough. They completed services I requested? But ended up doing a few…read morediagnostics - finding that a replacement hose was needed instead of a clutch fluid flush. They also found other worn parts that may need attention in the future. They have light beverages in the side lobby (water, hot coffee with sugar/creamer), magazines, and tv to keep occupied while waiting. The value is superb - full synthetic oil change was easily $30 affordable than my usual mechanic shop. I drive an older car, but hopefully any future repairs they are able to do. Their team is honest and work is good.

They were busy, but polite, knowledgeable and professional. Their pricing is excellent. Their…read moreservice work is 2nd to none.

Recently, while driving my car, I had this scary and odd sensation of losing control of the car for…read morea second. This would occur at random. Mind you, this was a bit terrifying on the freeway. Well, I made an appt with Mr Fixit Auto Care, expecting the worst. Dustin, the mechanic - somehow figured out the issue and solved it - while driving my car ! Turns out, I had the car on Lane Centering, that auto adjusts the car. Something I had no clue of haha... Problem solved - thank goodness. And it was on the house. Thank you so much ! Now, I can drive with less anxiety, haha...

Dustin and Daniel are great! Thorough explanation, friendly, and worked with our schedule. They're…read morethe only people we'll trust with our car.

We have taken our cars to Scotty's for years, I have recommended them to all of my friends. They do…read moreonly what needs to be done, and the problem is fix. Quality work every time we have taken our car there we have never needed to taken it back for the same problem. They are honest in their dealings.

I am going to start by saying that I have used Scotty's multiple times in the past twenty years and…read moremostly I have received 5 star service (most notably when my son had a Saturn that had a check engine light and they tried to fix it and when they could not (through no fault of their own) they refunded me all my money and sent me to the dealer. I found them to be very honest and fair pricing (not the cheapest, but quality work). What has prompted me to write this review today is the experience I had with Justin on the phone a couple of days ago. My husband and I recently purchased a 2022 Hyundai Sonata. While looking through the owner's manual we noticed that this car specifically recommends spark plug replacement at 40,000 miles. We just hit that and and not wanting to void our warranty we called to arrange a spark plug replacement. To note, I could have done this myself, but again I don't want to give Hyundai any reason to say the engine failed due to improper maintenance. When I called to inquire about pricing, Justin immediately told me I don't need to change them this early. He then proceeded to tell me that Hyundai just recommends this to get people to spend more money. He told me he used to work for them and it isn't the spark plugs that is the problem with their engines but rather a rod. Look, I appreciate someone trying to save me money, but I also believe that when a car is still under warranty manufacturer recommendations should be followed. I probably would not have written this review except I saw Mary K's review and have to agree that Justin seems to have some kind of bias against Hyundai. I know their GDI engines were not great, but this is a newer model and it has a turbo engine and I was just trying to do what was right for the car. I ended up making the appointment with another trusted mechanic.

Great spot. Got me in and out for a smog at a good price. Friendly folks. Would use them again for…read moresmog or other services. Seemed to know thier stuff.

Excellent customer service and care! I arrived at Knutz Service in error and discovered the…read moregreatest place ever!!! 100% recommend these folks. I pulled in with a 32' class A motorhome for an oil change. They helped me immediately and did a full synthetic oil change in 45 min and the total cost was less than $160. These guys Rock!!!

5 stars - available service requested, honest diagnosis- they told me no alignment needed but have…read moreto do tire rotation since that was the main job, value is better than dealership as always. Would have paid $297 at honda by autonation if i didn't get a second opinion here. This will be my go to now. Ive been here 3-4 time for my cars. Great promotions too!

Bob was so helpful with my difficult to diagnose Toyota Minivan The crew worked so hard on my car,…read morevery reasonable prices, and they fixed what was wrong with excellent service! I definitely recommend this shop!

Great service. Communication was great. Martin and Josh were both pleasant and very helpful.read more

First time customer, brought my 2004 986 in for an oil change service. A tour of the shop…read moreconvinced me I'll be using them exclusively in the future. The backroom is organized and clean... eat off the floor clean. The staff is knowledgeable and professional keeping me informed of all aspects of their service. A bit of a drive for me from EDH so timing was critical. One of the few shops I've used that gave me a time of completion and they were spot on at 12 noon. For all you German car lovers out there, check them out.