Arlington Coin & Watchworks is my go to place for watch repair and battery replacement. Courteous…read moreservice and efficient resolution of issues for my watch collection. While it is not my emphasis, I do note that they also appear service a rather vibrant coin collecting community as well. And also do appear to deal in antiques and collectibles to an extent. As previously stated, watches are my focus, but if these things are of interest to you. It might be a place to check out. Ample parking is available in the spacious lot of this point strip mall. There are several restaurants nearby if you're looking to get a bite to eat while making your visit here. It is also very near the Upper Arlington library.

I usually don't leave negative reviews every time something doesn't go my way, but this experience…read morewas bad enough that I feel people should know. I brought in a brand new watch just to have the band adjusted, which is a very simple job and supposedly took only a few minutes. However, when I checked the watch and tried to put it on, the size was correct but the clasp no longer closed properly something that worked perfectly before the adjustment. I came back to the store today, politely and without blaming anyone, just to explain what happened. The response I got was completely unacceptable. The person (owner) didn't even bother to get up from his chair to look at the watch and instead yelled from where he was sitting that I should buy another one because that watch is fake. I calmly explained that I wasn't accusing anyone and that the watch was working perfectly before the adjustment. His response was to repeat, in the same rude tone, that the watch was fake and that I should buy another one. Extremely unprofessional and very disrespectful customer service. I have no idea what kind of people they hire here, but I will never come back not even if it were free and I definitely would not recommend this place to anyone. If you value your money, your time, and basic respect, take your watch somewhere else.

I will update this review with greater detail on the procurement and purchasing process upon my…read morereturn, but I wanted to take the opportunity to show my thanks and appreciation for the time and consideration shown to my wife and I. This fall will be my 14th wedding anniversary, and much to my credit (or so I choose to claim) I have not given my lovely spouse rhyme or reason to ever consider the removal of her ring. Time, unfortunately, is unyielding in its pursuit to render us as mere shadows of our former selves, and as such my wife's hand has slightly outgrown the proportions of the ring when our nuptials were newly minted. Meyers Jewelers, at no charge and with a substantial investment of their own time, assisted with the removal of the old ring before issues of circulation started to come into play for my wife's afflicted digit. Seriously, this thing put up a fight, but with elbow grease and determination we sundered the old jewelry from her finger, giving it time to heal and adjust. I will definitely be back to give them a proper shot for when we procure our replacement piece of bling. Thanks guys!

My experience at Meyers Jewelers has convinced me that I won't be returning. This was my first time…read moreusing their services for a simple watch repair, and unfortunately, the customer service left a poor impression. From the moment I walked in, I was not greeted warmly. Several employees were gathered at the front desk casually browsing the internet and discussing what they were looking at while I waited to be helped. The interaction felt very transactional rather than welcoming. The employee who assisted me spoke very little and showed little interest in providing friendly customer service. The employee who performed the service on my watch was similarly brief and lacked courtesy. Although I came in for a minor service rather than a significant purchase, every customer should receive the same level of professionalism and respect. Based on this experience, I would not feel comfortable returning for future purchases or services, regardless of their size.

Ordered online from store 5A, whose local locations have closed; I think they are owned by Diamond…read moreCellar maybe. Good prices. Great service at the store. Don't be put off by the building that looks like it's under construction. Park in one of the lots nearby, carefully walk along the front of the building. Inside there are plenty of staff and plenty of interesting pieces of jewelry.

After purchasing my original engagement ring at this Easton location I was highly impressed…read more Unforunately my ring was lost during multiple hospital stays in December. I had insurance so I filed a claim & they directed me to return to Diamond Cellar to pick out a replacement ring. Immediately it was not a pleasant experience. The receptionist never placed me in que despite being the 3rd person in the door after they opened at 10am. I sat annoyed for over 30 mins before approaching her again and asked if I should just make an appt. She said no there was a mix up. I wish I would've just left then. So much happened in between then and now but on 4/25 I called asked if I could speak to a manager because after placing my replacement order they have continued to try to mark the price up despite everything being written up properly & me having both the receipts for the stone as well as the setting. I originally called 3.5 hrs before closing and the receptionist told me if the female manager felt it was important she would return my call. I called back 25 mins before they closed again asking to speak to the manager. She then informed me the manager would call me back closer to closing time. I said do you not close in 25 mins? She said yes then abruptly ended the phone call that ended with "bye". At this point I'm going to try to reach someone af the corporate office because the way they are behaving like a used car sales lot is appalling. I refuse to pay a penny more than the agreed upon price that is on all my order receipts I was given when I placed the order on 2/21. They have flat out lied twice now about why the cost is changing. Avoid at all cost, even if you've had spectacular experience there in the past. I would much rather have them refund my insurance company the money that was wired to them for the replacement and take my business elsewhere and be treated as a valued customer.

Alexander's handled my small transaction very nicely and gave me an education about fine watches…read morewhile I was there. I recommend them for honesty and fair dealing. Great customer service.

I bought a Rolex from Alex. He was recommended by a friend. He is great to talk with, very…read moreknowedgeable and professional. He has quality jewelry at a fair price. I trust Alex and so can you! It is great to have someone you can depend on when making a purchase of a special gift.

Well kept secrets are sometimes much too well kept. This place is one of them…read more This is a store for professional jewelers. We're talking about the real deal here. The things they sell are helpful to more than professional jewelers. My father, for example, is a botanist who studies mosses. He buys all of his hand lenses here (and then proceeds to wear them around his neck and continually get asked why he's wearing a whistle.) I like them for their beading cord and tool quality. This is the kind of place that is trying to keep itself a secret. THERE IS NO SIGN. Let me repeat that. THIS STORE DOES NOT HAVE A SIGN. They also keep their door locked a lot of the time, so you knock and look somewhat respectable and they let you in. (The store is located right next to the plasma donation place, and they apparently get some interesting characters in.) If you're an artist or a beader or a botanist/entomologist/etc. I highly suggest dropping in sometime. It will be worth your while.

They seem pretty determined to not help out potential customers. I haven't really had an…read moreopportunity to do any business with them--not by my choice. I called them because it said here in a previous review that they do watch repair. It turns out they don't actually do watch repair, they only sell the parts. When I asked if they could recommend a repair person she asked who I was. When I told her my name she told me to just go to my local jeweler...which I'm pretty sure I could have figured out on my own, except I didn't want to do that. Well she refused to tell me of any local shops that work on watches. This must be the only business in Columbus that has more business than they know what to do with--as they sure don't seem very welcoming to new potential business.

Lovely interaction and exactly the service that we needed. We will be back! Thank you ...read more

Denny is fantastic. He always has great ideas on how to repair old jewelry. He handles our vintage…read morejewelry with the utmost care and gets it looking high quality again. He is so kind and helpful. I highly recommend coming in to see him for any of your jewelry needs

Had to size a ring quick for an Anniversary present Needed it done quickly They highlighted urgent…read moreon the invoice Called me the next morning and it was done Very easy to work with.

If I could give this place six stars, I would. My husband purchased my engagement ring here five…read moreyears ago and last week, I called with a diamond emergency. I needed a large, specific diamond in a particular setting on a restricted budget and I needed it overnighted to the west coast... Yikes! Right? Impossible! Right? Wrong! Two hours with Kris and it was DONE. I was thrilled, my brother was thrilled and his new fiancé is over the moon. Fist pump!

Very kind sales associate helped us out. We had requested a same day watch resizing - we had a…read morelittle trouble finding the location but he kindly gave us directions and took us right in on arrival. Would definitely recommend!

Nice neighborhood jewelry store. It's smaller, attentive and friendly staff. Always happy to…read moresupport a small business in the area. Needed a watch battery changed, found them from a 50% coupon in the weekly coupon mailer. The staff working had the battery changed out and ready to go in under five minutes for under $10. Definitely use them again.

Steve(owner) is so friendly and knowledgeable about anything clock and watch related. The shop also…read morecarries wind chimes and the most intricate kaleidoscopes I have seen. If you are looking for a clock, look no further.

Purchased Takane Pendulum Clock movement battery quartz and didn't last a year. Company not…read moreresponding and neither is eBay.