Okay, there are a ton of bad reviews and some overly great reviews. So let me be honest about this…read morerange:
First, Prices:
If you want to buy a gun, whether you're a first timer or a veteran, don't buy them here. You can find the exact same guns for sometimes $100-$200 less online than you could here. Which isn't their fault. Buying online means not having to pay a salesman who tries to sell you the gun. So, the prices are justified for where you are buying it, but I would personally never buy a gun from here again (I bought Mossberg shotgun here, found the same gun, brand new for $180 less...oh well)
The range here really isn't overpriced. I've been to ranges in Missouri with roughly the same hourly rate and ammo is of course WAY more expensive from the range than it is reloading or even buying in bulk online. I personally buy my own rounds by the hundreds or even 1000 a time because I save as much as $200 if I had bought the same amount at any range or even a store.
Their prices are typical. Nothing outrageous;
Next, Service:
I've never had a real issue with service here. As matter of fact I've had some real pleasant conversations with the guys there, and have had hour long conversations without even knowing it. I really don't know why there are reviews talking about how rude the staff is.
Now, I wouldn't say they are all the most socially conscious people alive. Some of the guys seem sort of introverted and might be the type of people who keep to themselves. However, they aren't rude by any means. Not that I've known.
I only ever had one run in with the owner and he did seem SOMEWHAT overconfident in his knowledge of guns. This was back before I bought an ATI brand 1911 which he insisted would be garbage that would blow up in my hand after a few hundred or 1000 rounds...well after 1yr of shooting not only is it still intact but it shoots like it was bought the same day. Only issue I had was bad factory magazines but Colt magazines fixed that. Keep in mind that the ATI 1911 I bought online cost $250 versus their $1000 1911s.
I should point out my ATI 1911 is a Philipine made gun so I won't recommend shooting this in competitions, but if you want this for home defense and only shoot it occasionally to practice then it's a great gun for the price.
I always bring in my own ammo I buy in bulk to save money. I've never had an instance where anyone has stopped me or chastised me for doing that. I don't reload so I can't speak for the comments about taking brass home, but I have seen guys around me doing that and they never got chewed out over it;
Next, The Range:
It's okay. Not terrible, not great. Just okay. It doesnt have good temperature control so it's somewhat hot in the summer and cold in the winter so that's pretty annoying. There's only 3 spots for rifles/shotguns but then there's 7 for handguns. I mostly shoot handguns so it's fine for me. I do most of my rifle/shotgun shooting outdoors unless I'm shopping for a new one that they happen to have on the range.
The controls for the target are pretty basic and it takes some careful attention to line up the target to the distance you want. The yards are written on the wall but you have to manually control when the target line stops so...close is good enough;
Summary:
I like this place. I go shooting at least once a week to practice with my Beretta and I am trying out some compact pistols for CCW. I won't buy one there but I can browse and try them out.
I really don't understand who these ultra-rude employees are, but as of now it's 2019 and some of these comments I see are back in 2016 or even 2013. So maybe the problem employee(s) have gone somewhere else. In which case it's all the more reason to come here.
One guy in particular (if I can remember his name I would say it here) with a big beard, about 6foot, his very friendly and engages with whoever he is speaking too. I watched him explain to a new shooter way single/double action is (because she wanted a 1911) and I lent him Berreta for a few minutes to help him out. He's a cool guy and certainly the most appealing guy there. He has a much better vibe about him which makes him easier to talk to.
Anyway, I hope this paints a better picture of this place and what to.expect from it. It isn't the nightmare people say it is but it certainly isn't a shooter's paradise (but then again I don't even know what that paradise looks like).