I had a really great experience at More Smiles of Beverly. From the moment I walked in, the entire…read morestaff was welcoming and professional. Tati, Kali, Regina, and Tyresse were all amazing. I have pretty bad dental anxiety and had a previous bad experience with another dentist, so I was honestly nervous coming in. But Dr. Ademola Adekola Jr., DDS (Dr. A) and his team were compassionate, transparent, and very accommodating, which made a huge difference for me. Dr. A is hands down the best dentist I've ever encountered!! He's knowledgeable, caring, and uses technology expertly. You can tell he was meant to do this. The whole process was virtually painless, which I didn't think was possible for me. Don't waste your time looking for anyone else. 1000/10, highly recommend!

The dental office should be closed, they send claims to the insurance companies and not notify…read morecustomers that they are no longer in the network where the insurance will pay the entire bill. Because of their negligent management they are trying to force me to pay a balance of $236 which I won't pay and they are holding my dental records. Just a bunch of incompetent and inept people at More Smiles

I never thought I'd be writing this, but I wanted to share what happened during my time as a…read morepatient here. I was originally a patient when Dr. Daisy was there. I had two extractions with her and then started an implant process with Dr. Patel in 2022/2023 after Dr. Daisy left. Over almost three years, I went through three different attempts at getting a crown, and each time seemed more painful than the last. As time went on, I felt like I was bothering them whenever I called them about the pain or mentioned that the implant felt loose. Between the second and third crown attempt, I got a second opinion from another dentist who told me the crown was loose and suggested I go back to let them know. When I returned and mentioned this, I was told it was normal to "feel" that way. It wasn't until I explained that another dentist had confirmed it that they removed the crown and said they'd send it back to the lab. After over a year of this, I honestly started questioning whether I was imagining the pain. The third crown attempt became loose the very next day after it was placed. During my final appointment, Dr. Patel explained that she could bury the implant or I could find an oral surgeon on my own or she could recommend one, to have it removed, as she couldn't take it out herself, despite being the one who had put it in. I decided to seek another opinion and eventually saw an oral surgeon who referred me to a prosthodontist. The prosthodontist confirmed that something was genuinely wrong - the implant hadn't integrated properly, which explained my constant pain. He explained that if I didn't have it removed, I risked serious complications like infection. I found an oral surgeon who removed the implant, which I had to pay for myself. Now I'm recovering from that surgery and, because the process took so long, I need additional corrective treatment. This has put me in debt with more procedures ahead of me. The financial stress on top of the physical pain has been really challenging. What's been hardest is that I put my complete trust in this practice.  The ongoing pain was emotionally draining, and feeling like my concerns weren't being taken seriously made everything worse. I've also had some administrative issues - I actually had to ask for a refund, which really should have been obvious given the failed treatment, and I still haven't received anything back. Email replies take days and days for responses.  My membership also hasn't been canceled and my payment information is still in their system, which adds to my financial concerns. This reflects my personal experience at this practice. Looking back, I wish I had made a different choice about where to have my implant done.

Been going here for over 10 years and I can't see myself going anywhere else! The care here is good…read moreas it gets!

I cannot say enough about Dr Kapur and her amazing staff. I have loved everyone I have dealt with…read morethere. I have been traumatized many times by dentists in the past and let Dr. Kapur know before she did any major work, she listened to my concerns and respected what I told her. My most recent visit where I got 2 fillings changed out and a new cavity filled was a great experience and I have NEVER in the past 20 years said that about a dentist! If you're looking for a dentist, this is the place!

After my first visit l was eager to return. Dr Handa has a calm spirit and a light touch with her…read moreequipment. The office dental assistant was pleasant and helpful with the information l needed. I'm definitely following up to complete some needed work

THIS DENTIST IS BREAKING FEDERAL AND ILLINOIS LAW!…read more After being quoted a ludicrous amount of money for my health plan, I requested my medical records over email to get a second opinion. I received no response. I called over a dozen times with no answer. Once I finally got through, I was told that my insurance hadn't paid yet, and I couldn't receive my medical records until they had received payment! This is against federal law. When I told them this, they continued to ignore my emails and phone calls. I decided to stop by the office and get my medical records, only to be told that this is their policy and that this policy trumps the law. They believe that signing the policy means that I agreed to this practice, even though having something illegal in a contract no longer makes it legally binding. Do not give your money to people who treat the law like it doesn't exist in their office.

*BEWARE* UNPROFESSIONAL * NO CUSTOMER SERVICE* This business…read moreis completely and utterly unprofessional!! I was notified by Text, upon arrival of a copay. Unacceptable!!!! I spoke with a representative from the office twice in the week, not once did she mention or notify me. Upon checking in with the receptionist, I was informed that I could pay with a credit card, but there would be a 3.9% fee. So I informed the 3 girls, I drove an hour to patronize this establishment. If only someone from the office used an ounce of customer service, I could have written a check or made a stop at my financial institution. I do not carry cash. All 3 girls staring aimlessly as if I'm speaking a foreign language. Black owned and operated businesses make it difficult to do business with, always whining about clients dedication, but the business owners have no professionalism

I had such a great experience at this dental office! The space is super clean and everything feels…read morevery professional, but still warm and welcoming. The front desk staff is friendly and helpful, which makes a big difference. I really liked the woman who cleaned my teeth--she was gentle, thorough, and made me feel completely comfortable. Dr. Brucci does beautiful work, and I couldn't be happier with my results. I'm so glad I found this dentist and would absolutely recommend them.

HEED THIS WARNING: PLEASE PAY ATTENTION TO ALL NEGATIVE REVIEWS ABOUT THIS LOCATION!…read more I am appalled, disgusted, and beyond disappointed by my experience at this establishment. From the very first interaction, it became painfully clear that this office operates with an abject disregard for customer service, respect, or basic human decency--especially toward African Americans. Let's start with the financial department, which is nothing short of a disgrace. The individual in charge of this area was shockingly rude, cold, and utterly devoid of the professionalism expected in any service-oriented business. It's one thing to prioritize payment--it's quite another to treat paying customers as though they are nuisances. The blatant lack of courtesy I experienced was not only unacceptable but offensive. The first time I visited, I begrudgingly chalked up the dismissive treatment to the fact that it was an emergency visit. However, the second visit erased any doubts I had about the systemic issues at this office. This time, I came prepared with insurance, yet I was still made to feel as though I was asking for charity. I waited for an unconscionable 90 minutes past my appointment time without a single word of explanation. When I sought clarity, I was met with dismissiveness so cutting that I left the office without even being asked if I wanted to reschedule. There wasn't an apology, a shred of empathy, or even the most basic pleasantry of "Have a nice day." It was clear they didn't want my business--and after this, they certainly won't have it. And let me be frank: this office is NOT welcoming to Black clients. Every non-Black patient who walked in seemed surprised, if not visibly uncomfortable, by my presence. The message was loud and clear: I didn't belong there. Their treatment only confirmed my suspicion. The discomfort I felt was palpable, and no one--not the staff, not the other patrons--made any effort to ease it. This is a disgraceful way to run a business in 2024, and it should be called out for what it is: discrimination. To the receptionist team--if you can even call them that--your behavior was deplorable. One individual attempted to force a façade of politeness, but I've lived long enough to recognize insincerity when I see it. You cannot cover up disdain with half-hearted niceties. The only redeeming factor in my entire experience was the dentist who assisted me on my first visit. She was kind and professional. But let me be clear: no amount of kindness in the back office can compensate for outright hostility and mistreatment at the front. I am an educated, discerning professional, and I demand better. This establishment's behavior is unacceptable on every level, and they should be ashamed to operate with such blatant disregard for Black customers. Losing my business is not just a loss of one client; it is a warning to countless others to stay far away. To the management, you have failed. I would like to hear directly from you as to why this is the standard of service you think is acceptable, especially for Black patrons. To anyone reading this review: spare yourself the anger, disappointment, and indignity I experienced. Take your business elsewhere, where you will be treated with the respect you deserve.

I love my dr Olga Mendez! She is best! I was just having bad pain on my left tooth I had no…read moreappointment and she fit me in and took care of me. She is the best.! I don't know her name but the girl in the front desk is amazing. Always taking care of me with my scheduling and everything. I love this office.

both doctors are so amazing! front desk is always so kind and welcoming:) such a clean and sterile…read moreenvironment, love this dentist!! plus they always ask if I want to watch netflix or youtube!

Dr. Medhat and Kate were AWESOME! This was the best dental cleaning experience I've ever had. The…read moreoffice is professional and clean, and the location is easy to get to. Really happy with my experience.

I have been coming here for 5+ years ever since a much needed wisdom tooth extraction. Even after…read moremoving far from the city, I still return for all my maintenance cleanings and dental work. The services are phenomenal. Dr. Martinez and Bianca are both very professional. I have never taken better care of my oral health. They truly listen to your needs, are genuinely patient, skilled in what they do and make on top of that, make you feel comfortable in their hands.

Amazing service, employees are fun to talk to and ive been going here for years. They do an amazing…read morejob on my teeth they look pretty good