this surgery center has the best billing department. an out of pocket amount for a procedure was…read morecollected and processed by the insurance company as expected! the women in the office were very nice and polite. my experience here definitely is one that should be spoken highly of. everything was a-1. the calls to remind me of the process were professional and i was prepared for my procedure. i really enjoyed the folks at this hospital. they cannot be complimented enough for their efforts.

I went for an appointment (colonoscopy), when I went to check in the office is big, lots of seating…read moreand they offer blanket for people waiting. The check in staff was very friendly and processed you paperwork quit. I like that on the paperwork they ask how can they make your visit better after during and after the procedure, I chose a soda, warm blanket. My nurses and anesthesiologist was very nice and walked through what would happen to take away my nervousness. They made sure you had everything before and after. They also sent messages the next day to check on you. The experience was good and I would definitely recommend this location.

I came to the emergency room at Memorial Hermann Hospital on Gessner and the doctor GARRETT was so…read moreawesome. He listened to me He took care of me. I had an awesome experience. Also, the RN Viviana she was awesome as well. I was well taking care of, but I was in the emergency room. I want to give you thanks Memorial Hermann Hospital for hiring such a great doctor and RN.

I was a visitor at the hospital. My family member seemed to be well taken care of. The ICU waiting…read moreroom was clean and there are snack machines available. The cafeteria located on the first floor had a variety of hot and cold foods and beverages at reasonable prices.

The worse experience ever, I've be going to the breast center for the past 8 year. And they screwed…read moreup big time. Not writing down notes in my file. I'm very upset & will not return to this place again. Now I'm having to find a new location because one person screwed up. They better hope nothing has changed in the past year. Due to there mistakes not writing down notes from radiologist who told me not to come back for one year.

I waited for almost 2 hours after my appointment time. No one seemed to care. At. All. This place…read morehas no regard for person's time. I was scrambling to find a person to pick up my son and nearly had to leave after waiting for hours. Luckily I was able to find someone to handle my life while I was stuck waiting. I would give zero stars if I could.

In 2010 my mother was very ill with several issues. She suffered a pleural effusion (fluid on the…read morelungs) while in a Skilled Nursing facility. The chosen pulmonary doctor did not show up, so I found Dr. Tran. He treated her successfully, and we have used him as needed over the years since then. Yes, his office is over-crowded, but I think that is due to the lack of doctors with his expertise at Memorial City. I do not care about the spartan appearance of the waiting room. I do care about the knowledge of the doctor. Dr. Tran does an excellent job, and I highly recommend him!

I have tried calling his office multiple times, but the office does not return phone calls; they…read moretransfer to voicemail without a return call. I will definitely not recommend this office, since the staff does not take the time to return a phone call.

He tenido una experiencia increíble en esta clínica. Siempre son muy amables y atentos cada vez que…read morevoy. El personal es muy amigable y eficiente, y me han ayudado muchísimo durante todo mi proceso. ¡No podría recomendarlos lo suficiente!

para ser sincera el personal que estava hace años ya no esta y la que trabaja enfrente tiene una…read moreactitud muy mal al no haver encontrado el expediente de mi mama de ase tiempo que llego y ya que vi que era nuevo personal le dije pues haz como que es nueva pasiente y como se molesto, para no haser larga la historia es que mi mama hiva muy mal y realmente no le hicieron nada porque ya sabia que tenia su clucosa y presion alta el motivo era por sus pies inchados y por los $500 y algo que cobraron no le ayudaron en nada realmente NO RECOMIENDO ESTA CLINICA SOLO ROBAN EL DINERO Y NO AYUDAN ALA GENTE Y MUY MAL SERVICIO DEPARTE DE LA QUE TRABAJA ENFRENTE TBH I DONT RECOMMEND THIS CLINIC THE ONLY THING THEY CARE IS ABOUT THE MONEY THATS IT

My boyfriend was in a car accident and scheduled for an MRI test at this facility. They told him…read morespecifically to come at 1:15, we waited until 3pm til we were even seen, they did not give us notice for how long to wait and gave us attitude when asking simple information of what we were expecting. unprofessional my other doctors would give you notice if there were any complications or a long wait while this facility waisted our time and didn't give proper feedback back about our MRI I am disappointed about our first experience here and last respectfully.

Receptionist friendly. Med tech was rude and not very helpful. An MRI is already nerve wrecking. He…read morerushed me into the machine with minimal explanation. The machine was also loud, dirty, and the most uncomfortable I've ever felt in my life.

I had a great experience at this Concentra location thanks to my lab tech, the technician who…read morehelped me. She was incredibly kind, knowledgeable, and walked me through every step of the process with patience and clarity. Compared to a previous visit at a different Concentra with outdated equipment and unhelpful staff, this was a completely different (and much better) experience. She made me feel comfortable and confident, especially during the eye exam for my job. After hearing about my prior experience, she even mentioned she didn't know how I could have failed the first time--especially since the other location's staff didn't guide me or explain the process, despite the booklet stating they should. It was my first time doing these types of tests, and not getting help when I asked made it frustrating. Thankfully, they turned everything around. She was professional, clear, and genuinely cared. If you're going in for work-related testing, I highly recommend this location--and especially Faith. She made all the difference.

Gets the job done, but the treatment was passive and dismissal. The toilet had urine on the seat,…read morewhen addressed there was no acknowledge in professionalism to apologize, taking ownership of the facility nor care for the person's well being. The facility wasn't busy or hectic.

My husband works closely with older juveniles and there was a child that tested positive, we were…read moreleaving out of town and needed a rapid test. enTrust Urgent Care had a very well organized process, due to it being after the holidays, it was a bit packed but their wait time was lower than expected. Today we came in again, since we did go out of town, for our peace of mind we came again because of the well organized experience and they had a 30 min wait time compared to the 2 hours a few weeks ago. Thankful for the healthcare workers working around the clock to make sure everyone is safe.

This place used to pay $70 per donation...only to decrease to $50 & $65 and bonuses for loyalty…read more This month there's no bonus. Might as well go be a new donor somewhere else.

We had the most incredible experience at Cranial Technologies during our daughter Blake's six-month…read morejourney with the DOC Band. From our very first visit, we were welcomed with warmth and kindness from the entire team -- Kristin, Ziaya, Lauren, and Taylor made us feel like family. Their genuine care, positivity, and attentiveness made every appointment something we actually looked forward to. Kristin, the physical therapist, is truly a gem and an incredible asset to the company. Her knowledge, professionalism, and gentle approach helped make the process completely painless for both Blake and us as parents. She always took the time to answer our questions thoroughly and made sure we felt informed and supported every step of the way. The team's dedication, expertise, and heartfelt care helped Blake achieve amazing results, and we couldn't be more grateful. Graduation day was such a joyful milestone -- one filled with pride and emotion -- but also a little bittersweet because we knew we'd miss our Cranial Tech family. Thank you for everything you've done for Blake and for making such a big chapter in her early life so positive and filled with love.

My first impression of Cranial Technologies was quite pleasant. The first technician I had we did…read morenot see again after the first visit. Bummer. The office is very clean, but I realized they were always empty. However as each visit went on I became less pleased. My daughter definitely needed a helmet but I would advise going elsewhere. This office is shady, unreliable, and unwilling to admit to any mistakes. Each time the timeframe my daughter would be in a helmet changed. Towards the end it was mentioned my daughter might need a second helmet. Which she didn't. We were informed insurance wouldn't pay for it. We provided our insurance information upfront and it was verified. We were told insurance is expected to assist 50% which was $1,100 and our portion was the other remaining $1,100. The patient portion has to be paid in full before starting - no payment plans as the treatment is being done. However, months later they were sending bills to our old address. Somehow we managed to get our final notice before being sent to collections stating we owe almost $800 more. Not once did I receive a call, text, email. Nothing. I spoke to a representative that said a lot of mom and dads get upset because they don't reach out. Maybe change your billing system if a lot of people are upset. You clearly suck at quoting and communicating. I understand insurance quotes are an estimate - BUT I spoke to insurance said they verified the wrong patient. They verified my benefits instead of my child. My deductible was met and my child was not. I called and spoke to MANY reps at Cranial Technologies. I got transferred to billing, insurance, managers and somehow each of them said, "this is out of my hands let me transfer you". I spoke to someone that had proof they verified correctly and it was sent to me. The screenshot clearly shows they verified me as I'm the subscriber NOT my child. I spoke to many reps and not a one will admit they made a mistake and will write their wrongs. Everyone - except Tracy was incredibly rude, EVERY SINGLE time. I'm still being threatened to be sent to collections for someone else's mistake. I was told, "I'm sorry you feel this was incorrect and shouldn't be your responsibility. If you chose to ignore it you can deal with it through collections" You can set up a payment plan with Crainal Technologies but they only allow 2 payments. That's it. It's quite frustrating that it seemed they tried getting extra money off a second helmet that we did not feel she needed. Then threatening collections and not reaching out to inform me of such a hefty balance. Then force you to pay it in 2 installments. Save your time money and effort. This facility is ridiculous. Zero customer service. Rude. Intentionally shady. Go elsewhere, please.