Front desk is not very organized. But the surgery center is excellent. I have one of the best…read moredoctors and I have recommended him to others. But as far as the front desk goes, they need a little help with organizing and also communications with clients.

I went for an appointment (colonoscopy), when I went to check in the office is big, lots of seating…read moreand they offer blanket for people waiting. The check in staff was very friendly and processed you paperwork quit. I like that on the paperwork they ask how can they make your visit better after during and after the procedure, I chose a soda, warm blanket. My nurses and anesthesiologist was very nice and walked through what would happen to take away my nervousness. They made sure you had everything before and after. They also sent messages the next day to check on you. The experience was good and I would definitely recommend this location.

I was in this hospital for 2 days for Labor & Delivery. They have some great nurses such as Corey,…read moreNancy & Jill. They truly were AMAZING human beings. They made my delivery much easier. Also, Dr. Younes was INCREDIBLY nice and helpful and professional. She truly is the best doctor I have ever met. On the other hand, once I delivered and the epidural effect started to wear off, I was at the mercy of a nurse named Deb. She completely mistreated me. She wouldnt even give me her hand to get up and use the restroom. I asked her to please hand me my purse to take medicine (stool softener because I was really struggling to use the restroom, I was in PAIN) and she said : oh you could get it later. She could see that I am not able to walk or sit on the toilet and she would REFUSE to give me her hand. As I was struggling to use the restroom and crying, as I was living the worst moment of my entire life, she told me : "my mom pushed me at 9 lbs, I am sure she did tear as well." And she was saying this in like a chatty way, as if we were just talking.. while I literally was shaking. Then, she left me in the restroom and left the room. She came back 15min later to find me sobbing by myself in the room and she said : whats the matter? As if she doesn't know that I am in terrible pain and completely by myself. Later, my husband finally was able to come and help me and when she saw him trying to help me get back to the hospital bed as I was in terrible pain, she said : oh you guys are so cute!! i am going to cry!!! I genuinely think that she should not be in charge of taking care of new borns or freshly postpartum patients as she clearly lacks empathy and compassion. I will never ever forget how she treated me and I hope she will experience the same thing someday so she can see how it feels to be completely vulnerable and be rejected help from your nurse. Aside from this, the hospital staff was great!!

I arrived at the Emergency Department on the morning of April 25th and was instructed to change…read moreinto hospital scrubs and place my personal belongings into a plastic bag. My belongings included two cell phones (an iPhone 15 and iPhone 16 Plus), pants, a shirt, a beanie, and a pair of sandals. At some point during my stay, my belongings were either lost or mishandled by hospital staff. I trusted the hospital to properly secure and safeguard the items I was required to surrender, and I am extremely disappointed that this responsibility was not taken seriously. To make matters worse, I later received a bill for $1,100 despite the unresolved issue regarding my missing property. Given the value of the lost or stolen items, I believe the hospital should take responsibility and address this matter appropriately. Hospitals should have proper procedures in place to protect patients' personal belongings, especially when patients are obligated to hand them over during treatment.

I've been a patient here for years and I've never had an issue w check in or wait times. Even…read moreduring Covid they were extremely quick and safe. The techs are very nice. I recommend this facility highly. I will be back for my next mammo and bone density.

The worse experience ever, I've be going to the breast center for the past 8 year. And they screwed…read moreup big time. Not writing down notes in my file. I'm very upset & will not return to this place again. Now I'm having to find a new location because one person screwed up. They better hope nothing has changed in the past year. Due to there mistakes not writing down notes from radiologist who told me not to come back for one year.

I have tried calling his office multiple times, but the office does not return phone calls; they…read moretransfer to voicemail without a return call. I will definitely not recommend this office, since the staff does not take the time to return a phone call.

Best doctor I have! Love him and his PA Tina. He's always up to date on the latest meds and…read moreextremely knowledgeable about them.

He tenido una experiencia increíble en esta clínica. Siempre son muy amables y atentos cada vez que…read morevoy. El personal es muy amigable y eficiente, y me han ayudado muchísimo durante todo mi proceso. ¡No podría recomendarlos lo suficiente!

para ser sincera el personal que estava hace años ya no esta y la que trabaja enfrente tiene una…read moreactitud muy mal al no haver encontrado el expediente de mi mama de ase tiempo que llego y ya que vi que era nuevo personal le dije pues haz como que es nueva pasiente y como se molesto, para no haser larga la historia es que mi mama hiva muy mal y realmente no le hicieron nada porque ya sabia que tenia su clucosa y presion alta el motivo era por sus pies inchados y por los $500 y algo que cobraron no le ayudaron en nada realmente NO RECOMIENDO ESTA CLINICA SOLO ROBAN EL DINERO Y NO AYUDAN ALA GENTE Y MUY MAL SERVICIO DEPARTE DE LA QUE TRABAJA ENFRENTE TBH I DONT RECOMMEND THIS CLINIC THE ONLY THING THEY CARE IS ABOUT THE MONEY THATS IT

My boyfriend was in a car accident and scheduled for an MRI test at this facility. They told him…read morespecifically to come at 1:15, we waited until 3pm til we were even seen, they did not give us notice for how long to wait and gave us attitude when asking simple information of what we were expecting. unprofessional my other doctors would give you notice if there were any complications or a long wait while this facility waisted our time and didn't give proper feedback back about our MRI I am disappointed about our first experience here and last respectfully.

Receptionist friendly. Med tech was rude and not very helpful. An MRI is already nerve wrecking. He…read morerushed me into the machine with minimal explanation. The machine was also loud, dirty, and the most uncomfortable I've ever felt in my life.

I had a great experience at this Concentra location thanks to my lab tech, the technician who…read morehelped me. She was incredibly kind, knowledgeable, and walked me through every step of the process with patience and clarity. Compared to a previous visit at a different Concentra with outdated equipment and unhelpful staff, this was a completely different (and much better) experience. She made me feel comfortable and confident, especially during the eye exam for my job. After hearing about my prior experience, she even mentioned she didn't know how I could have failed the first time--especially since the other location's staff didn't guide me or explain the process, despite the booklet stating they should. It was my first time doing these types of tests, and not getting help when I asked made it frustrating. Thankfully, they turned everything around. She was professional, clear, and genuinely cared. If you're going in for work-related testing, I highly recommend this location--and especially Faith. She made all the difference.

Lanta went above and beyond can't be more grateful for her help!!! She really is an example of a…read moregreat employee so thankful for her help

Really easy and good experience at enTrust. The nurse who helped me was Archis and she was so calm…read moreand informative and patient. It made everything go really smooth. I appreciate the level of care here and how clean everything is. I will start coming here from now and bring my kids as well.

After a gym workout my 81 year old husband was having chest pains and a BP spike but we didn't want…read moreto deal with the Hospital ER (BIG mistake) We instead raced to the closest Urgent Care, enTrust 10 minutes before closing. The gals could not have been nicer and competent. However the doc, Doctor He got a little flustered that my husband was having a heart attack, due to his EKG. We could barely understand him as he was yelling for me to get him to the ER.....ASAP because he needed Nitroglycerine and their Nitroglycerine at the clinic was expired. He gave him an aspirin and said to get him an ambulance to closest ER ASAP. I drove him to the Memorial Herman ER and they said he was absolutely NOT having a heart attack as they looked at the EKG.

The staff is tremendous. From the wonderful ladies at the front desk checking me in to the…read morefabulous team running the equipment in the back. Over the course of my 45 visits they were consistent. Each and every day professional, offering comfort and assistance with a smile. Dr Pham provided me with facts and answered all my questions never in a rush. I felt like I mattered and not Just a number.

My wife was a patient at this medical practice with anal cancer for 9 months. During that time her…read morecondition did not get better, it only got worse. I would suggest that you find other options for treatment for cancer. I can only give my view of the care by this doctor -- very poor. I am a 20 year cancer survivor and many times during my wifes treatment there I asked questions of the doctors and staff that they would not discuss. They ignored my entreaties as to why they could not get a handle on her declining health. She died from the cancer. Amazingly, these doctors cared so little about her death that they did not even inquire as to her time of death, the cause of death, and etc. The cause on her death certificate was a Pulmonary Embolism. I found out from the ER doctor who tried to save her that PE was most likely the result of her radiation and post-care. You see, if you have radiation, the doctor should be applying standard procedure thru medications to prevent blood clots. The doctors at oncologyconsultants.com obviously lack the training or iniatiative in patient care to follow well established protocols for PE prevention. (baylorbare69@yahoo.com)