Wayne at B & N auto repair was fabulous. We broke down outside of Durango and had our van towed to…read moreB & N. They got the job done in under a day and charged a fair price. They could've gouged us because we were desperate, but they didn't. If you're ever in Mancos and need a good mechanic, I highly recommend.

Made a stupid mistake by putting diesel in our car had it towed to their shop Wayne made room to…read morerepair the car and were on our way after 5 hours. Will stop everything to thank them.

Driving through Cortez on my way home to Texas, one of the fuel injectors on my Ram 1500 went out…read more They got me in quick and back on the road even quicker. The mechanic was very thorough and good at his job. And it cost less than what I was expecting. Cortez Auto Repair is A+++ in my opinion, the only place to take your vehicle.

Great place to go to great prices and very efficient with there job very polite and professional I…read morerecommend them Luis is always there to assist you with anything

We literally coasted into the parking lot of Keesee Ford towing a 5th Wheel. It was Friday @ noon…read morebefore Memorial Day weekend. Needless to say they were super busy but the very accommodating service writer was willing to have his mechanic check out our Ford truck if we were willing to wait. 4 hrs later we had a new battery & alternator & were on our way. Even the salesmen came & checked on us & asked if we needed anything. Talk about great customer service! We'd return to have our truck work on again if needed but we live in California. Thank you to ALL the Keesee Ford staff who helped us!

Called and talked to Deb in Service to make an appointment for a 2nd opinion on my Nissan Rogue CV…read moreBoot repair. She said they were booked out until August 10th, so I made an appointment for that day (I called about 2 weeks before that). She said to be there by 8:30 a.m. and to plan to leave my vehicle there all day. I arrived and was told by Robb I wasn't on the schedule. I told him that I had called and scheduled an appt at 8:30 and he said he didn't make appts at that time, only 8, 9 or 10. I was already not impressed. I already knew what was wrong, but they had to do a 'diagnostic' on it. The cost to fix was about $300 more than the first place I took it. Then I had to pay $90 for them to tell me what I already knew - that the CV boot/axle needed replaced. Seriously? I've never taken a vehicle in to a shop and paid for an estimate. And I really didn't need an appointment as originally told, because they were done within an hour. When I checked in, Robb told me I could wait two hours and then see if I needed a ride. You would think the service schedulers would know what's in the queue and have an idea of how long it would take. They went and got Deb and she said she had scheduled me in the system. Then Robb told me that she was retiring at the end of September. What difference does that make? I expect to talk to people who are competent and know what is going on. Do not bother with Keesee service dept. Complete waste of time and $90.

My family and I were on a long trip and our truck started having a bad vibration over 45mph. The…read morebusiness was closed when we got into town so we spent the night and waited for them to arrive the next morning. They got us in first thing and diagnosed the issue, fixed it, and billed us fairly. I would absolutely recommend them 10 times over. Get the amazing women working the front desk some chocolates. She loves them!

I've been using Maxwell Automotive for years for maintenance and repairs on my Audi Q7. This week I…read morehad my oil & filter changed along with new brake pads and rotors front and rear. From Tammi at the front desk to the mechanics in the shop they never disappoint.

We were at Mesa Verde NM from Phoenix Az and our car had an oil leak and unable to drive it down…read morethe mountain to Cortez. I called on May 20 and spoke to Tito/Tio (?) a few times about the car issues and setting up service for the next morning. He also gave us a few towing companies in the area. We got the car towed down and the next day was able to look at it and diagnosed what the problem was. Thankfully it wasn't an oil pan issue but a bad oil filter. They fixed it quickly and very professional.

Mario and Michael were absolutely phenomenal. We are traveling through from Virginia and I needed…read morean oil change and a fix on my tire. They got me in the same day that I walked in the door took fantastic care of me did not overcharge me. In fact, they gave me a coupon. They were quick and efficient. I was in and out in about 30 minutes. I would highly recommend this business to anyone

On a road trip my Prius started acting up. Luckily I wasn't in the middle of nowhere anymore…read more Bryan was able to get me in, got the issue diagnosed in minutes, and had me on my way as soon as parts came in. Don't break down, but if you do go see Community Garage. If you're looking for routine care, go see them faster.

Yesterday I had an oil change and new tires and 60,000 mile check up on my car. Excellent…read moreexperience. Thanks Bryan and his mechanic.

Like a lot of these reviewers, I experienced a big emergency 2 weeks ago late Friday afternoon just…read moreoutside of Cortez - we were enroute to Moab/Arches for the night from the EastCoast on a tightly-planned 2 week vacation for which we had pre-booked lodging at every goal destination. We completely blew out a tire and got almost immediately volunteered roadside help from a passer-by off-duty Cortez police officer (requiring him 2 trips, family in car, back into Cortez to get additional roadside equipment); made it on the donut spare to Big O in Cortez only to discover the blowout was unpatchable and that our size tire was not in stock. T.L. Shelton at Cortez Big O phoned every Big O and every near-and-far competitor he could think of, and it was looking as if any tire to be found would take until Monday morning to be delivered to Cortez, which would have pretty much torpedoed our entire vacation plan. He'd gone *way* beyond a simple call of duty by that point, but he had one last idea and called a competitor in Durango, FOUND a pair of replacement tires our size, and had them line up an appointment to be on standby to mount those tires first thing the next morning. He then outlined assurances to me that the road from Cortez to Durango was in great condition, and that with great care I could safely drive the 47 miles just barely within the safe range limits of a 'donut' spare. It took a VERY slow and cautious drive thru dusk and nightfall to Durango, but the road gods were with us and we made it. True to their word, "the other" tire company admitted us the instant they opened their doors for Saturday business and had the waiting tires mounted and ready to go within 15 minutes. EVERY thing on the 2-week trip plan went great from the time when our Good Samaritan in Cortez pulled roadside within 5 minutes of our tire blowout. I'm giving Big O 5 stars for the selfless efforts on behalf of Mr. Shelton and the rest of the Big O staff to go way beyond what we could have expected in making long and persistent efforts to get our car back into driveable condition without unplanned-for long delays. As great as the 2 weeks of Utah and Arizona sightseeing were, THIS out-of-the-blue incident is, oddly enough, going to be one of my favorite long-term memories of the trip. Sorry this narrative is so long, but THAT'S how grateful and impressed I am by the help encountered in Cortez that day.

I use Big O since I travel across country and can always find one. My only complaint is their…read morecomputer system does not talk to other stores. That would make life a little easier for a traveler. I had new brakes placed in my daughter's Jeep. The appointment was made with them keeping to the schedule. They always do an amazing job as well as very friendly service representatives.

I had engine troubles while passing through Cortez. I thought, how lucky, I'm only a couple miles…read morefrom a dealer. Read the one review left about this shop and figured I'd be in good hands. ( my fault ). Dropped my truck off on fri. and was told that I should have some news by closing time that day. Granted, they said they were busy and I didn't expect to be pushed ahead of anyone, but I never heard anything back. Called on sat to be told they were "understaffed" and that sat was a half day so I may not know what's wrong until Monday. They did however call me back just before closing to tell me what was wrong and what parts I needed, but the parts wouldn't be delivered until Tuesday. Called Tuesday to see if the parts showed up and see if I needed to extend my hotel out another day. They told me it'd be done by end of day. Again no calls, so I went in about 30 mins before they closed, to be told there was more problems that may need addressed soon but not immediately. Then a few mins later that there was even more problems that were more pressing. The new parts and labor would have been thousands more and would have taken another week because they were busy. With only minutes to make a decision, and because they were clearly itching to lock up and go home, I decided to leave it overnight and come up with a plan. I decided to trailer it home for now and went in to pay for the work done already, so I asked, "are the dash lights off now and the motor runs like normal?" I was told "oh yea for sure, but the other work NEEDS done soon." Once I paid, I started my truck and instantly all the same lights came on, engine still misfiring, everything exactly as I brought it to them. After going right back in and saying it's exactly the same and you said it was fixed i was told "well yea, it needs more work" he didn't want to admit that he straight lied to me to get me to pay them without having fixed anything. He then started yelling at me saying "what do you want from me?" I asked for a refund and was told "absolutely not". Asked to talk to his manager and was told that he was in a meeting that could take 30mins or it could take all day. I asked why the new problems weren't diagnosed originally when I was told it was just an injector. He then openly admitted ( to just me in the room, so I'm certain he'd lie about it also) that they put in the injector HOPING that it'd fix my problems. When I called him out on HOPING, he slammed his hands on the desk and said " i'll have my manager call you as soon as he's out of his meeting" so I said thank you and left. Guess who still hasn't called me almost a week later. Must have been a very intense meeting. Maybe, hopefully, the manager or owner will see this and reach out to me and can have a cordial talk unlike their service manager who apparently has anger issues. As far as I see it, I'd definitely steer clear of this shop unless you're ready to just keep throwing money at them until they accidentally fix your vehicle.

We were on a camping trip from Arizona and my Chevy Colorado needed service. Although Webb was…read morebooked way into November they were kind enough to get me right in, had the part and fixed the truck within 24 hours. I can't thank them enough for getting me back on the road. Very friendly staff as well.