They charged me $685 to replace a wiring connector on the camshaft position sensor. I would hate…read moreto think what they would have charged if it were something more involved. Edit: Phil called in response to my review. See the attached invoice. I had already replaced the camshaft position sensor (a ten minute job), which was new. This did not resolve the code, which indicated the connection was intermittent. I had tested the connector with a multimeter, which indicated there was a bad connection at the connector. This was communicated to the service manager when I dropped off the vehicle. The technician stated that there was a broken tab on the camshaft position sensor, and they replaced the brand new part I had just installed. See the attached photo. That the tab could be broken without being filed off is highly suspect. It's a durable part. That the relatively fragile connector was damaged is more credible. In my opinion, as stated to the service manager, it was obviously the part that needed to be replaced. They replaced the connector, which again, I had communicated was the likely issue. They claim to have paid $110 for this part that I can purchase at Napa for $26. So in summary, I paid $685 to have them swap out a $26 connector. I can only conclude they're either dishonest or incompetent. Edit 2: Well Phil, now you're just outright lying. You did not show me the new camshaft position sensor you removed and replaced. Your technician did not perform any diagnostics, and ignored the diagnostic information I provided to you in advance. He just started swapping parts, AND overcharging for the time spent. Even if the sensor needed to be replaced, a $40 part that takes ten minutes to install, to charge me $685 is absurd.

Needed a tow for an engine coolant issue. Mountain Auto got me right in and was able to diagnose…read morethat my water pump was the problem. It was replaced and the coolant system was checked and I have my truck back. Thanks for the quality service and quick response!

Worst mechanic ever. would give zero stars. Customer service worst, the guy doesn't even work on…read morecars and just working on others and charging 5 hours of labor which was bulls***. Don't trust it don't do it.

These guys are amazing. Helped us when we broke down and went out of their way to help us amd get…read moreus going. Great people and service. They were heaven sent!

these guys are always helpful. They've been our main car mechanic for almost a decade. We've never…read morehad a problem with their work.

Traveling through Colorado, our 2021 BMW X6 showed a brake pad warning on the dash. Took vehicle…read moreto B&N and met with the owner Wayne. I asked if he could so a rear brake pad replacement on the 2021 BMW X6 and provided him the VIN. He said yes. We scheduled for the next week as he needed to order the parts. Bring the car in and find out he ordered the wrong parts and needed to reschedule to the next week to get the right parts. Come back the next week and job completed. Wife starts complaining on a rattling noise coming from under the vehicle. We return home and take vehicle to local BMW dealer to find out aftermarket parts were used, the shims were not correct or were not correctly installed, rotor worn beyond resurfacing. BMW corrects the repair, voids our warranty since aftermarket parts were used. over $1,300 to correct B&N mistake. Discussed with Wayne, he states "BMW is selling you something you don't need.". "I used the VIN number and ordered aftermarket parts that fit.". Net-net he offered to reimburse the cost of the aftermarket parts ($150) but nothing else. STAY AWAY FROM B&N - especially is this is how they treat customers after being presented with their mistake.

Superfast service and you could tell the service guys really cared. Highly recommended!!read more

Cheapest oil change in town, I'm pretty sure. $102 for oil change and rotation…read more Men were very nice and quick. Mentioned every Wednesday is ladies day for a -$10 discount

Really funny and kind crew. Upfront about all pricing and costs. My first experience with them and…read moreI will be coming to them again in the future.

I was afforded the opportunity to stop at Performance Automotive Repair on a return trip home from…read moreMoab, UT. Brandan and Kelsey are amazing people and they have a beautiful, well equipped facility. Their crew seems totally awesome! I would highly recommend Performance Automotive Repair for your vehicle repair and maintenance needs in the Bayfield or Durango area.

Great place to go to great prices and very efficient with there job very polite and professional I…read morerecommend them Luis is always there to assist you with anything

We were traveling through Cortez with our 37' motorhome when a check engine appeared. We called and…read morewere immediately given an appointment for the next morning. We were already at an RV park. Not only did they accommodate 0ur large size, they completed the repairs by 2;30pm that day. Todd returned the used parts, explained the repairs, and stated he would continue to research this reoccurring problem. The Ford 7.3 gas motor has a history of coil, spark plug wires, and spark plugs malfunctioning. This is our third occurrence, in 13,000 miles! Todd was very understanding and helpful. He called as promised later that day to check on the vehicle, and explain what he had researched. The repair bill was half of what I expected to pay. The replacement parts were not marked up, the price was the same as at the dealer. Overall an outstanding shop, mechanics, management, and customer service. I highly recommend Cortez Auto repair.

I had the check to see why my truck was leaking oil which they said they fixed but also they said…read moreother things were messed up and I had them repair them. After checking what they did, I found loose bolts in which messed up my cv axle. I also have a problem with my steering and I looked at the eps system and looks like they chipped on it and now I have to replace that. I do not suggest that you go to them. They do shoddy work and then overcharge for things that they dont do properly.

Well, I have my experience here. I brought my jeep for an oil change while it was on the lift the…read moreguy the owner of the shop looked and pointed there Is some leak on the differential and I asked him to give me a quote on that job and he estimated $500 including the Four hours of labor and the part. I told him I'll give him the job and I left my vehicle over there later on he gives me a call back says that do you joints on the vehicle or busted he cannot put it back together unless we buy new u-joints. I asked him how much those parts will be and he said it's going to be $48 in parts and didn't mention how much the labor will be, and I expected to be no more than an hour because I already paid him to take the axles out. Change the seals while the axles were out changing U joints shouldn't be more than an hour of extra labor in my opinion later I found out his charging me three hours of labor and the parts are actually $200 for two u-joints. Instead of $500, which I was agreed the estimated that amount, now he wants me to pay $1300 I asked him to reduce the labor hours to five hours and I was going to pay the full amount and owner refuse to take any off, later on I went to the shop with some cash and the card. He refused to take the card from me. he says he doesn't trust me. I wish I just went to Walmart to get my oil changed never deal with these people.

I have a 2006 Scion Tc with standard trans. The design, or perhaps weather preference of the clutch…read morecylinders is such that the diaphragm wears out in as little time as a year, depending on winter usage. Having owned the vehicle for 4 years, I've had the clutch done 3 times. Upon coming here last year, the price for the slave cylinder repair was about 75.00 cheaper than the last two jobs, and lasted 4 months longer than previous repairs. In my case, there is no semi-permanent fix for the situation, but of all the places to bring it, I bring it here for the price, timely repair, and quality of work. Dusty'll do alright by you.

Don't ever use this mechanic to fix your car. Took them literally three MONTHS to replace the…read moreengine in my truck and then tried to charge me $1000 more than they said it would cost. Recently took truck back to fix leak in transmission, which they did not fix, and yet charged me 50% more than what they said it would cost. Told me that if they had known it was my truck they were just working on recently, they would not have worked on it and tried to offer me $100 if I never brought my truck back there again.

They are very thorough and professional... I really appreciate the knowledge and feedback they give…read moreand honesty. I noticed employees being hassled by customers for being honest and it's just ridiculous. Why would anyone Rush these people in 100° weather is beyond me... People need to be patient and respectful and gracious this is a service and they do their job well and with pride.

We're from out of town and stopped by the Jiffy Lube in Cortez, CO while passing through--and I'm…read moreso glad we did. From the moment we pulled in, everyone--from the person who took our info to the mechanic who worked on the car--was friendly, professional, and helpful. They explained everything clearly, didn't try to upsell us, and made sure we understood what was being done. The service was exactly what we needed and was completed in a reasonable amount of time. As travelers, it was such a relief to find a trustworthy and efficient place on the road. Highly recommend this location!