Windshield replacement . He Didn't show up at the time he said... then canceled. Terrible customer service

My front windshield was hit by a rock from a semi dirt trailer. It had cracked about 24 inches. I called and got an appt. within 24 hours. Also go the top of the windshield tinted to help block the sun. Got a great price and only took about 45 min. for the install. I would use this business in the future. Thanks for the great job. Love the tint strip. read more

Precision Auto Glass Works - New Front windshield and tint. - Auto Glass Services Near Me

See all

Neal did an amazing job! He definitely was a life saver. It always gets tricky when it comes to cars and getting charged an arm and leg but Neal made sure he gave me the best deal and did an overall great job fixing my windshield. He came the same day I reached out and was really reliable. read more

Neal did an amazing job. Quick, professional, and didn't charge an arm and a leg. The whole process took less than an hour to complete. Highly recommended. Save your time and money and call Precision. read more

Front window took one too many stone punches. I reached out to Neal from Precision and got a quick response and quote. Was able to get an appointment within a day. Communication, Price, Work...all SUPERB! Was on time, friendly and professional, was done in under an hour and he's mobile! With all this construction every where definitely keeping Precision in my contacts! read more

Neal replaced my front windshield, Toyota Sienna. He's mobile and price was reasonable. I'm very happy with the work he did. Thank you Neal! read more

Clayton is the man! Not only is he friendly but also works in record time! I had two smashed windows on the front and back driver side of my Toyota Corolla. To replace the windows, get all the glass cleaned out of my car, and service only cost me $215. I shopped around before I made a commitment and I was getting offers from $260-$300. I would highly recommend to everyone I know. You don't even need to leave your home, he will come to your house and replace everything for you. Thank You Precision Auto Glass now I can see clearly now!!!!! read more

Precision Auto Glass Works - Before picture with Clayton working on the front driver window. - Auto Glass Services Near Me

See all

I had a huge crack on my camry's windshield and needed replacement. Called toyota dealer - $1300 for factory, $450 for 3rd party. Yeah...right. So I searched around and found precision in chino hills. $215 all inclusive. Very professional and efficient. They come to your home, work with your schedule. Pricing is fair. Granted, I don't know the brand/quality of the windshield they used. So far it has been great, no leak. Definitely recommend if need repair/replacement. Will update if noticing anything different. read more

Had crack all along my front windshield and was replaced quick and professionally. I am truly happy with the out come and the fair pricing. 10/10 would recommend, you now have a loyal customer. read more

5 stars for Clayton, the owner and operator of Precision Auto Repair. He worked around my schedule was courteous and very responsive to my questions and follow up questions. The price offered was an incredible value. I needed a window repaired. The dealer quoted $250 just for the window not including labor. Precision charged me $135 installed at my home. On top of the great customer service, Clayton noticed that the window regulator was slightly off spec. Rather than install the window as is and risk a future break, he spent another half hour modifying a part so that it would fit correctly. I wouldn't have been he wiser had he decided to install the window as is. He also didn't charge extra for this. Lastly, Clayton noticed that my other windows had sticker residue on them (from my kids putting their stickers on the widows). He offered to quickly remove the residue. All in all I'm very impressed with Clayton and Precision Auto Repair. From scheduling to the actual service everything was handled very professionally. Highly recommend. read more

My windshield was broken by a local towing company throwing up a rock due to distracted driving Neal fixed it for a great price and made sure the job was done very well! Highly recommend him to anyone needing glass work done on their vehicle. read more

Best possible service you can get! Best pricing I was able to find in the area, he came and got the job done on time & very quickly. Excellent customer service + responds in no time. Would recommend 100%! read more

Called at 8:30 this morning, had a new windshield installed by 1:30. Great follow up fair price, excellent service telling everyone I know. Ramon'e did excellent work, and whomever it spoke with in the phone Chad? Clay? Sorry for not remembering the name, but I'll never forget the service! Robbi Chino Hills read more

Amazing service! Showed up right when they said they would. Ramon was very professional and extremely efficient. Great value, would highly recommend Precision Auto Glass. Clint Poulter read more

Clayton did a fantastic job!!! He came to my house to do the job and was right on time, extremely professional, courteous, and kind. Windshield looks perfect. Also, can't beat the price! Was over $100 less than Safelight!! Will definitely recommend and use again if another windshield breaks! :) read more

CASH or CHECK ONLY! No Credit cards. I called to have a window repaired and they came on time and did a great job. When it came time to pay I pulled out my credit/debit card and I was informed they only took cash or checks. I did not have the $145 on me or my check book. I was going to have to drive to my office to get my check book when my wife let me know she had $145 in cash, so we paid. The workers did a great job, but when calling the buisness needs to let people know they only accept cash or checks and not surprised the customer once the work was completed. read more

Stay away and do not deal with this company. I had the window run channel rubber replaced on my truck after it was vandalized and Clayton broke a part of the weatherstrip assembly while doing the install. After bringing this to his attention with photos of the before and after of his work he denied breaking the part. I think the pictures speak for themselves (what do you think?) but agreed to disagree. Do yourself a favor and go to a reputable company who stands behind their work, ensures it is done right and if you're not satisfied or worse they break something while doing the repair they fix it. read more

Precision Auto Glass Works - My truck was vandalized. Picture of run channel before Precision Auto Glass made repairs. Note, lower weatherstrip not damaged. - Auto Glass Services Near Me

See all

I called for an appointment. Clayton confirmed and was on time. He came out and did a great job on my son's truck. Thank you.

When I walked out to my car this morning to go to work, I discovered that someone had shattered my back passenger window and stole things out of my car. I still had to go to work, but needed to get my window replaced as soon as possible. I googled somewhere near my work that I could take my car to to replace it, and take an Uber to and from the place and my office. Precision came to me! I was so thrilled with that alone, that I immediately called and made an appointment. Clayton came to my office within the time slot that I had agreed to (between 2-4). He showed up prepared, and within 40 minutes my window was replaced and working. I was already thrilled. Then, as I walked to my car to view the window, he had removed the huge chunks of glass that were on the seats and floor boards, and had vacuumed all the rest of the tiny pieces of glass up. I was going to have to go to the car wash and vacuum it all up at some point, but I work all week from 9-6 so it was going to have to wait until the weekend. Now, I don't have to worry about getting it done! One thing to check off the list! The entire process cost me just $145 - an incredibly reasonable price for the headache and frustration I was just spared! The best news? I didn't have to go to a dealer and wait for my car for hours and pay an outrageous price for parts and labor. I'm so happy with the service that was provided. I recommend Precision Auto Glass highly! Thank you, Clayton, for making a stressful day and a very upsetting situation soooo much smoother! read more

Clay is the best! He showed up on time and completed the repair within 30 minutes. The prices are great, and they come right to your front door. I highly recommend this company, they are great and I will be using them for all future repairs! read more

They were professional, arrived on time to our home and replaced out badly cracked windshield for less than most other places. There was one other place that quoted $15 less, but we would have had to drive to Montclair and wait. I would recommend their services. read more

Very nice and professional, Clayton has installed a few windshields for my Company and all have been very satisfied with the work. I highly recommend Clayton for his professional installation. read more

Well, make my day. My day started with my windshield leaking all inside my dash board after I washed my van. In a panic I was happy that I used YELP to find PRECISION AUTO GLASS. I called Clayton this am and he came this afternoon AND was on time, courteous and fixed my problem and was very affordable. Highly recommended. 10 stars !!! read more

Called a few times. 1pm and 2pm. No answer. So I had to call another store. The same day at 5:45 PM I get a phone call back . My exact words were, " i'm sorry I had to call another store". Trying to be nice. I would've rather gave him the business cause he was right down the street. The guy on the phone just hung up. I wouldn't recommend this place to nobody. At least the guy could've said thank you for calling me or something nice. read more

I had a crack on my windshield. I called Precision auto and got a quote. I scheduled the appointment for he next day after calling around. I explained that I needed the car at a certain time. Clayton showed up ahead of schedule and explained what happened. He was clean, efficient, and friendly. He comes to you. I will be recommending him to everyone. read more

Precision Auto Glass earns a 5-Star plus rating, in my opinion. Clayton, owner and operator of Precision, is one of the most professional, personable and efficient people I have ever had do work for me. Clayton understands and provides great customer service and quality work, at a price that delivers exceptional value. First impressions are very important for me and what really set Clayton apart, from other companies, I have dealt with, was his punctuality. Clayton said he would be at my home, to repair my windshield, at 8 a.m. and he was there at 8 a.m. Clayton sets the bar high, in regard to what a well run company and great customer service should be. In a time when lackluster customer service and workmanship have become the norm, Clayton has brought both back to the forefront. After 40 years, in leadership positions, in a "service" related industry, I believe that I am qualified to highly recommend Clayton and his company, for any auto glass repair. I guarantee that you won't be disappointed. Jim Chino Hills read more

Clayton was a ROCKSTAR! Excellent customer service and great quality of work. Loved how he answered any questions that I had and was always so professional overall. Highly recommend Precision Autoglass!!! read more

Best glass guy around Clay got my glass done with a kick ass price I will recommend him to all my friends thanks Clay

Clay had amazing customer service. He did the job quick, accurate and he was extremely friendly. I highly recommend him for all your auto glass needs. read more

Lifesaver! I had a massive crack in my windshield, and the guys over at Precision Auto Glass were able to meet me at my work, and replace my windshield in under an hour. It started pouring the same night, so I'm extremely grateful for the fast and professional work! read more

Had an appointment for 10am-12pm. He called at 8am to confirm. He said, "Call me if anything has changed." Nothing had changed so I did not call . He never showed. I called 3 times and left a message twice to call me. He never did. On the 3rd time he answered and said he called to confirm and I did not call him back so he never came. His confirmation message did not ask I call him. Found a cheaper OEM windshield from Showcase Auto Glass in Ontario. He needs to be more professional and return calls or call again to confirm prior to the appointment. He did not apologize or try to fix the situation. read more

Clay replaced the windshield on my Toyota Tacoma. It was $195 for everything and he came to my house. He was very friendly and got the job done. The windshield has a lifetime warranty and I'll be recommending him to friends and family. I like the fact that they come out to your home so the windshield has time to set up vs taking it somewhere where I have to wait for it to set before I could drive it home. Thanks Clay! read more

Clayton was on time, professional, very accommodating, service was done in a timely manor & good work was done. Thank you.

Clayton is the BEST!!! I was referred to him by another local company because they could not do the type of repair I needed. Called him and within 10 minutes of me calling him back to give him the correct address of my daughter's work location, she told me he was driving up to her job to do the repair. She had so upset and crying before I located someone to assist her and this was the second day of her tears. THANK YOU SO VERY MUCH for such great service. Her tears are all dried up now with no more worries. This was all done by phone and I live 80 miles or more away.THANK YOU AGAIN!!! read more

Clay came to my home and installed the windshield in no time. Genuine guy who does quality work. What more can you ask for?

Great job! Very pleased with the service. I will definitely keep Precision Auto Glass in mind in the future and refer my friends.