"Project dragged on for months past the promised date, and communication was poor throughout. Even after completion, warranty issues remain unresolved and one subcontractor was never paid."
We hired Precise Home Improvements LLC after firing our first contractor for not pulling permits. While we appreciated that they were willing to take on the job when others wouldn't, the experience ended up being long, stressful, and disappointing.
The project was supposed to be completed by February 1, but after multiple extensions, it wasn't finished until April 11--only because our bank refused further delays. Communication was terrible; messages were often ignored, and progress stalled for weeks at a time.
Matt Armstrong frequently complained about his profit margin and failed multiple inspections. We later discovered he never paid the flooring subcontractor, despite us paying him in full. The subcontractor showed up at our home two months after the project was completed and confirmed he was still owed $2,000, while Matt charged us $3,245 for the same work.
Even after completion, warranty issues like swollen interior doors, vanity drawers that don't shut properly, and bulging LVP flooring remain unresolved months later. My messages have now been left on "read."
At this point, I can't recommend Precise Home Improvements LLC. The lack of professionalism, communication, and accountability speaks for itself. I would strongly caution anyone considering this company to look elsewhere unless major changes are made to how they handle communication, accountability, and follow-through. read more