Precise Garage Door was the business that our home warranty chose for us to use for our broken garage door. They did the work successfully, but they were rude, were over an hour late for each appointment day, and didn't clean up their mess. They left the old garage door opener equipment in the garage. They were also supposed to arrive between 11:00am and 3:00pm and they arrived between 4:00-4:30pm. I blocked off that time and was home but I had to leave at 4:30pm one of the days and ended up leaving the technician there to complete the work so I didn't have to reschedule and take off work again.
They also asked if I wanted to "upgrade" my service for $250 to include an extra opener and a keypad. I declined since we already have a keypad and we use our cars' programmable garage door openers. And keypads are about $35 and a universal opener costs about $10.
EDIT TO ADD: On 30 August, 2024, Martin phoned to discuss our experience and apologized. He did explain that he runs a small business and that a negative review has certain impacts. Martin, although kind, did not offer any kind of resolution or compensation. read more