The spring on my overhead garage door snapped on Christmas Eve. I was able to get Grand Traverse…read moreGarage Door out quickly after the holiday. Tammy was very diligent in getting back out with the springs that I needed. Yesterday Don came out with the appropriate springs and made the repairs and the adjustment needed to make the door work again. i've decided To give Don a new name. He not only answered all my questions in a way that I understood, he also put a new rubber across the bottom of the garage door that was not on his work order. His patience, care and willingness to answer any question makes him "Fabulous Don" In my book. i'm a former HR manager of a local home improvement company and I know good customer service and workmanship when I see it. Thank you Fabulous Don and Tammy!

I used this company to install a Receiver and 2 transmitter remotes for the Liftmaster garage door…read moreopener in my pole barn. I also requested installation of an external keypad for open/close of the door from outside. Following the initial phone exchange and my follow-up to provide the serial number of my Liftmaster unit, the first visit to make the installation was several weeks later. They had to wait for response from Liftmaster regarding the correct parts, order the parts, and wait for receipt of the parts before they would schedule the installation. During the first visit for installation, they learned they did not have the correct parts to perform the work. They left without comment or explanation. I waited a week before finally calling them to ask what the plan was for completing the work. Following the same process as described for scheduling the first visit, several weeks later they returned to perform the installation. The first tech that showed to make the install couldn't figure out how to do it, so the "boss" was contacted and ended up visiting the site to do the work. The receiver/remotes worked fine after this second visit. However, no external keypad for operating the door from outside the building was installed. I wasn't home during the second visit, so I waited for a phone call to explain why the external keypad wasn't installed and what the plan was for completing the work. There was no phone call, but I received a bill for the work about two weeks later. The keypad was not included, so I called to inquire. The keypad was on the work order but had been overlooked/forgotten. About a week later they returned to install the keypad. They charged parts only for the keypad, but not for labor. The saga spanned ~10 weeks, the customer service/communication was poor, and for an $80 per hour labor rate...I wouldn't recommend their services.

I'll let the photos state what type of workmanship they are proud of. As far as Tevor Mitche I was…read moretold they use their own crew. A couple guys I spoke with only been in Mi. for a week, contractors and will return south in a week. Looks like w/o documentation from NE for ea. person you assume the risks if someone falls off your roof. Top tier costs at Hot & Now service.

From the start of this project Killen the salesperson to Mike the project manager and everyone in…read morebetween went above and beyond. Despite one small set back with scheduling which was dealt with and fixed within hours, these people who work for this company did what they said and did it with pride and honor. Calls were returned when they said they would call, texts were answered on Saturday and Sunday. We have done enough work on 3 houses to know the difference with a company that cares and a company that cares less. Brava Brava. I would use them again and certainly will recommend them to anyone who asks. Great job guys!

Not forthcoming with their service fee and high pressure…read more I contacted them to set 6 pavers at the base of a stairway. I showed them two photos. They estimated it would take their "4-hour package" and wanted to set a time to install. I asked about approximately how much it would cost and them said they couldn't tell me until they saw the job. They couldn't tell me the price of their "4-hour package"?! I don't trust them. There are plenty other handyman companies...

Ace Handyman makes a strong case for using their services. Their representative made it to me at…read morethe Senior Expo put on by Leelanau County Senior Services at Suttons Bay High School on June 18, 2024. I admit it: I was drawn to her table by a desire to swipe an Ace Handyman beer koozie. But then the representative (a mom, there with her gymnast daughter) and I talked about the challenges a 68 year old faces when trying to stay in his home. The plumbing I can't do because I'm not flexy enough to work under the sink. The rotted exterior wood that should be replaced by a better carpenter than me. The electrical work I'm not qualified to try in the first place. The rep convinced me that Ace Handyman can help. I'm gonna give 'em a try. If their people are as sharp as her, I'll be able to stay in my home longer than I would otherwise.

Jim Grant and his team are great to work with. Professional, attentive and responsive to every…read morequestion we had about the mini split system.

Jim was very responsive to our dilemma when our A/C unit went on the fritz during the hottest days…read morein our area. He help remotely directing what should be checked and was spot-on with his diagnosis. Our air is back on and the temp today is forecasted to be in the 90s. We are very pleased. Thank you Jim!!

due to snow load window well cover failed.Mike shoveled it out, removed cover--too heavy for me to…read morelift, then went to Home Depot for new cover and installed. Then he investigated another problem and offered solutions.. I would recommend him for handyman work!

excellent communication, hard working, skilled, on time, reasonably priced. everything you want in…read morea contractor

I'm giving my highest recommendation to TC Integrity Building LLC (231) 883-2474. They were highly…read morerecommended from work done at Chrystal Mountain. Ben Adams and Darin worked well beyond my expectations in replacing the old cedar wood trim on the glass railing on my deck. Together the two men worked as one with ideas and communication to creatively complete a difficult job. The new pressure treated wood was carefully routered to hold the glass perfectly to display the beautiful lake. The estimate was fair; the work was efficiently and professionally done. I will continue to call only them for all of my future projects. Thank you Ben and Darin.

Thomas was wonderful. He came to assess my project and within 24 hours he provided me with an…read moreestimate. I accepted his proposal and 2 days later, he and his two helpers came out to power wash my deck and back porch. I told him that I have some Polywood deck furniture being delivered later this week and I was concerned about moving heavy deck furniture while trying to stain my deck, he said he would watch the weather and try to do this before the rain that was being forecast. He contacted me this morning to say he was coming out with his crew. They completed the work and my deck and porch look beautiful. I also appreciate his recommendation on the right product for my application. I'm ready for the rain and my new deck furniture!

I can't say enough about this company. They arrived on time and completed the paint job in the…read moretime they told me they would. Painters were very respectful, dedicated to their craft, and conscience. They made sure my floors and all my furniture were covered. I received the service I requested. Top quality job and worth every dollar I was charged.