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    Precise Door Systems

    5.0 (1 review)
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    Services - Precise Door Systems

    Manual to automatic door conversion

    Automatic garage door installation

    Garage door opener replacement

    1 More Service

    Garage door or opener repair

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    3 years ago

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    Grand Traverse Garage Door

    Grand Traverse Garage Door

    (3 reviews)

    The spring on my overhead garage door snapped on Christmas Eve. I was able to get Grand Traverse…read moreGarage Door out quickly after the holiday. Tammy was very diligent in getting back out with the springs that I needed. Yesterday Don came out with the appropriate springs and made the repairs and the adjustment needed to make the door work again. i've decided To give Don a new name. He not only answered all my questions in a way that I understood, he also put a new rubber across the bottom of the garage door that was not on his work order. His patience, care and willingness to answer any question makes him "Fabulous Don" In my book. i'm a former HR manager of a local home improvement company and I know good customer service and workmanship when I see it. Thank you Fabulous Don and Tammy!

    I used this company to install a Receiver and 2 transmitter remotes for the Liftmaster garage door…read moreopener in my pole barn. I also requested installation of an external keypad for open/close of the door from outside. Following the initial phone exchange and my follow-up to provide the serial number of my Liftmaster unit, the first visit to make the installation was several weeks later. They had to wait for response from Liftmaster regarding the correct parts, order the parts, and wait for receipt of the parts before they would schedule the installation. During the first visit for installation, they learned they did not have the correct parts to perform the work. They left without comment or explanation. I waited a week before finally calling them to ask what the plan was for completing the work. Following the same process as described for scheduling the first visit, several weeks later they returned to perform the installation. The first tech that showed to make the install couldn't figure out how to do it, so the "boss" was contacted and ended up visiting the site to do the work. The receiver/remotes worked fine after this second visit. However, no external keypad for operating the door from outside the building was installed. I wasn't home during the second visit, so I waited for a phone call to explain why the external keypad wasn't installed and what the plan was for completing the work. There was no phone call, but I received a bill for the work about two weeks later. The keypad was not included, so I called to inquire. The keypad was on the work order but had been overlooked/forgotten. About a week later they returned to install the keypad. They charged parts only for the keypad, but not for labor. The saga spanned ~10 weeks, the customer service/communication was poor, and for an $80 per hour labor rate...I wouldn't recommend their services.

    Precise Door Systems - garage_door_services - Updated May 2026

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