Antwan was wonderful! Professional, knowledgeable, helpful with great customer service!!read more

Exceptional Service at 84 Lumber!…read more Last week I called 84 Lumber at least a dozen times, trying to source lumber for a home project. While it's cumbersome to have to call to inquire about inventory, pricing, and availability (where all other stores: Lowe's, Home Depot, ACE Hardware, even Alachua Farm & Lumber have easy to use websites where inventory can be searched & orders placed online for speedy curbside pickup), I understand & respect that local stores have no control over corporate policies-- the team at 84 Lumber in Gainesville really go above & beyond to make things easy & speedy. After my second or third call, both Sarah & Isaac in customer service were greeting me by name each time I called and promptly & kindly let me know the availability and pricing of the lumber sizes I was seeking. They were incredibly helpful, providing knowledgeable and friendly assistance that made my shopping experience smooth & speedy. I ended up speaking with Jeff, the General Manager, about a possible delivery, and he too went above and beyond to ensure that all of my needs were met with professionalism. While they do not accept payment online or by phone (making it a bit difficult to place an order for delivery), Sarah provided outstanding customer service when I came to the store to pay, even staying after hours to assure me that the delivery would be properly scheduled. It's rare to encounter such a dedicated team that genuinely cares about their customers. I highly recommend 84 Lumber for anyone in need of building supplies and great customer service. Big gratitude to Jeff, Sarah, and Isaac for making my experience exceptional! :)

I purchased roofing material for my houses from their Gainesville,FL branch…read more Their price was competitive in Gainesville, FL compare to the two other local roofing supply companies: ABC Roofing supply and Gulf material supply. They provided rooftop delivery for roof shingles free of charge. All staff members of the location was very professional and customers oriented specially the branch manager and the delivery crew members. I would strongly recommend this business before before buying your construction material supply. I am not a paid review writer. Also, I am not related to any employee of the company or its owner.

From the owner: Specializing in: - Drywall Contractors Equipment & Supplies…read more- Insulation Materials - Acoustical Materials - Building Materials - Contractors Equipment & Supplies

They have a large selection of full sized slabs to view and a big showroom. They can do some pretty…read morecool stuff in stone

My experience with Jackson Stone Works was extremely frustrating from start to finish…read more In the beginning, Nic was quick to get me scheduled within about a week, which gave me confidence in the process. Unfortunately, that was the only part that moved efficiently. After measurements were taken, everything came to a halt. Samantha, while polite, had very poor communication throughout the entire process. She initially told me my sink wouldn't fit and asked me to find another. I did--twice--only to find out the required measurement had never been disclosed in her emails. After two failed attempts, she offered to find one for me, which I appreciated... but then never followed through. I had to reach out multiple times before she finally sent an option--and it wasn't even the color or material I had originally wanted. At that point, I at least had the correct measurements and was able to find one myself. This alone dragged out over a week, which is unreasonable for something so simple. Once that was resolved, I was told my slab would be ordered. Then I was told the slabs didn't match... then they did... and then suddenly they didn't again, requiring new ones to be ordered. More weeks passed with zero proactive communication. I had to reach out every single time for updates, which is unacceptable customer service. What was initially projected to take around 3 weeks ended up taking closer to 8. And after all of that, when installation finally happened, my stove no longer fit. The installers themselves were very kind, but when the issue was reported, I was told Samantha would reach out. She finally did--Friday after 5 PM--via email, with no apology or acknowledgment of the inconvenience. Instead, she essentially dismissed the issue and told me to find a cabinet professional on my own. No accountability, no solution, no effort to help. The same person who spent over a week going back and forth about sink measurements never once verified stove measurements--something that now leaves me with an additional problem to fix. Overall, this was a very disappointing experience marked by poor communication, lack of attention to detail, and zero accountability. I cannot, in good conscience, recommend this company.

I got a project and I need sandpaper, wood filler and primer!! Where else would I go?!…read morePeople are milling about: a you g couple is trying out the screw guns, another couple is looking at paint examples, a single man is looking for the right nails, and a lady with colorful hat is getting a key made. I find my items, because of the easy-to-read lists at the head of each aisle! There are only 150,000 items in this store, thank God it's organized! I was in and out in about ten minutes...not bad at all!!

Kids Workshop Saturdays at Lowe's. This was a FREE event. I liked the idea of getting the kiddo…read moreout the house to a little Mommy and Me time. Inside of Lowe's is clean. I approached the first associate I saw and mentioned the workshop. They were not aware of the event. After a couple of radio calls we were directed to the garden center. We were handed a bag and told to sit down and jump right in. It is not instructor led. The project was building a lawnmower. The contraption was to be made with precut wood, coordinating nails and a hammer. The image leading project was not easy to understand because there was no way to guarantee the pieces aligned. I asked one of the associates for help and was told they did not know how to do the project and it was one of their harder projects. The average age of the attendees was maybe 6. After only one parent finishing the project within the hour I was there. I left like others with an unimpressive unattractive unfinished lawnmower. A thought came to me to just finish it at home. I asked for wood glue, and a Red Vest bc my daughter to place her badge on it, and if I could purchase the hammer. This an added to an additional 40 mins to an hour of just frustration. I would not recommend anyone to go to this workshop unless you want to participate yourself.

Very experienced and knowledgeable people. Good business!…read moreWide variety of trusses available and several successful projects around the states.

This company does terrible work they cut every corner wether that means safety or quality. The…read moreoften way they say it is its not my house. They employee mostly drug addicts they are extremely racial and are not worried about safety of anyone working for them. One man i can use got his hand broken the senile supervisor said he was ok then wrote him up for missing days and the mans hand was broken he had to have surgeries to fix it another was in a auto accident was told by the boss he couldnt work and then fired by the same boss for missing the days he told him he had to take off

Great selection of doors and windows at great prices! Great staff that you can actually find and…read morehelp. Definitely will go back.

An interesting inquiry, my second. I went in this a.m. and engaged with a lady who checked my…read moreorder and responded that 1/2 had arrived. The other door was not yet in stock. A man took over our conversation and inquired if the item was on order. I responded the order was paid. He told me the order may be paid but not on order. "You understand?". I replied, "No, I really don't understand". The gentleman he was helping found this exchange funny. I did, as well. The young woman attempted to complete helping me with an approximate arrival because I told them I needed to arrange a pick-up. The only thing the lady needed was the computer, not some male interference.

We had our kitchen and bathrooms countertops done Rob and his team were amazing on time and it ooks…read morebeautiful He was highly recommend by a friend Well price and great value overal and wonderful experience

Smart Stone: equally dense owner. Customer service: Owner…read moredoesn't understand that one request that he chooses not to do "too small don't want to be bothered" just cost his company a contract for over 3,000 feet of countertop work for his future. Answer phone messages, even if you don't think you can assist, offer alternatives toward other businesses, that's just good PR, and never tell a respective customer that their business is not worth your time for discussion.

Definitely will be using again (hopefully don't need to). Very responsive and did a great job! It…read morewas super late when we got locked out and the experience was a good as it can be!

Responsive, Quick, Easy, Kind, Professional, and Economical, especially compared to other quotes…read more Highly recommend. Needed automotive spare chip keys. Simple process and keys works. Came out to our location the same day. Positive experience, No issues at all. Thanks' Bobby!